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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2413 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,414 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    SONY HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are so good and good quality, they’re great for the gym or grocery shopping and not too heavy and the battery life lasts so long

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Belenm,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH520 headphones have become your go-to for both the gym and grocery shopping. It’s wonderful to know they offer comfort with their lightweight design and impress with long-lasting battery life. Your appreciation of their quality inspires us to keep delivering products that fit seamlessly into your daily activities.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're pretty good headphones. the sound is somewhat low, they connect pretty fast and don’t die quickly I do like these headphones but it’s really useful for studying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Yogi!

      We're glad to hear your WH-CH520 is working out well for your study sessions! It’s great that you’re enjoying the fast connection and the long battery life.

      Regarding the sound level, if you haven't already, try checking the volume settings within the Sony | Headphones Connect app to ensure everything is optimized to your liking.

      Thanks for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for people with small ears and for people who want something small and with good quality. I love these so much and they have a great price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdgaromarO,
      Thanks for sharing your thoughts on the WH-CH520 headphones!
      It is most rewarding to hear that they are working out perfectly for you, especially with their small size and great quality.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Perfect for first time headphone users!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really great sound quality and a long battery life. For me, its perfect where it can get just loud enough to drown out background noise but not hurt my ears. Kinda bummed that i havent been able to connect it to my macbook yet tho.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony budget headphones with premium sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones and perfect for rough use either while running outdoors or at the gym. Snug fit and very comfortable..warm and clear sounds. Connects via Bluetooth almost instantly and has a decent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaig, we're glad you are enjoying our product! Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Wireless headphone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for when Im out running. They are comfortable, and the sound quality is great. The battery on these also last a while, I haven't had to charge mine in over a week.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable, would buy again. An older person with hearing aids can hear the tv again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, MichaelB!

      We are so touched to hear that the WH-CH520 is helping you enjoy your TV again. Knowing our headphones can make such a difference for those with hearing aids is incredibly rewarding for us.

      Enjoy the shows and thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones. Buy them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on a Black Friday sale. Very comfortable, great sound and easily connects to any device. Would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brent,

      We are beyond pleased to hear that your new headphones are providing such a comfortable experience with great sound. It is wonderful to know that the easy connectivity across your devices has made them a product you would recommend to others!

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headphones that hold up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. These work great with my daughter’s Apple tablet. The battery has help up great we did a long road trip and she’s been using them non stop and they have held up to a wild 10 year old! Would highly recommend for anyone wanting a sturdy and cost effective headset!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Head Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well..sounds good and fits well. Love color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Journdog1!
      Thanks for the review! We are thrilled to hear that you are loving the fit, the sound, and the color of your new WH-CH520.

      These headphones are designed for comfort with a lightweight build and soft ear pads. They offer an incredible battery life of up to 50 hours and a quick charge feature that gives you hours of power in just a few minutes.

      We are so happy to have you as part of the Sony family!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Geeat profuct

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones wanted some beats but I borrowed some to try out and try them but they made my ear really hot & sweaty. These dont! They are not noise cancelling but I wasn’t looking for noisecancelling as I like to run and be at the gym and want to be aware of my surroundings… I love them and the battery life is insane they last forever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ahurt,
      Thanks for the 5-star review! We're glad you're enjoying the great sound quality on the WH-CH520 model! We understand how important it is to find an option that meets your needs when running and when at the gym. Hope you'll continue to enjoy the batterie life and thank you for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound & Comfort at a Budget Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear audio, comfy fit, and awesome battery life!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    He loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. They are comfortable and loud, and he loves the controls on the side of the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the lovely review, AprilW!

      We are so happy to hear that your son is enjoying his new WH-CH520! It’s great to know he’s finding them comfortable and is enjoying the ease of the on-ear controls. We designed those buttons to be intuitive, so it's wonderful to hear they are a hit with him.

      Thank you for choosing Sony for your son!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. They are comfortable and loud, and he loves the controls on the side of the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, AprilW!

      We’re so glad to hear your son is a fan of his new WH-CH520 in cappuccino! It’s great to know that the comfort and sound are hitting the mark, and that he’s finding the side controls easy to use. We put a lot of thought into making those buttons intuitive for everyday use.

      Thank you for choosing Sony for your son!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are well liked, great sound, battery life, & most important they are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Impressive Sound, Great Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a few weeks since purchasing, and I like these. The sound quality is very good, I appreciate the adjustable fit, and when fully charged it has a decent playback time (8+ hours). Great purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KateyBerry,

      That's amazing! We are thrilled to know that you like our WH-CH520 and that you are satisfied with its adjustable & very comfortable fit design, exceptional sound quality, and long-lasting battery life. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound at a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my trip to Europe. The SONY brand and I have a long history going back to the 1970's as I listened to Music on SONY amplifiers and speakers. These are very good sounding, and they do break in after some use, opening up the lower frequencies in a pleasant pleasing manner. I like the iPhone app, it offers several audio shaping equalizations as well as a convenient ON/OFF button on my screen. What makes these so convenient is they store flat, that protects them from back-pack damage. The charge lasts a long time, more than I can ever use. At the price, these are worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Just gonna give it to you straight up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st- you dont need to charge it as much because the battery is long lasting (about 13-15 hrs) 2nd- very good sound quality and supports dolby atmos 3-not really as much noise cancellation but would still do the job 4- I really like how they have a app to where you can change the EQ and other things

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TayJ,

      Thank you for choosing Sony!

      It's truly a pleasure to learn that you are enjoying your WH-CH520 headphones. These wireless headphones boast impressive features. As you noted, they offer a long-lasting battery life of approximately 13-15 hours, allowing for extended listening sessions without the need for frequent recharging. The sound quality is excellent, and we appreciate your feedback regarding the noise cancellation; they perform well in minimizing background noise. Furthermore, the support for Dolby Atmos and the ability to adjust the EQ and other settings through the dedicated app significantly enhance the overall user experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Has a stuttering issue but good in short durations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for $40. These are so comfortable to wear, the sound quality is nice and set up is easy. I want to compliment its long battery life but unfortunately, that is not relevant when the sound starts to stutter/cut off by around 70% battery. So I wouldn't use this for long periods of time because of the stuttering issue. Because of this I often have to reset the headphones. Good for Zoom calls though. It's good for the price point if you got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best wireless headphones for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue tooth headphones are the best I’ve purchased for the price. It may not be on the same level as 200-400$ headphones, but the quality is so great you question what you’re missing. They are durable and you can depend that the battery will still contain life after days of multiple use and hours of play. It is a simple and straight forward connection with blue tooth and you won’t get a headache with attempting to pair.

    I would recommend this to a friend