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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2410 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,411 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great holiday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. battery life is awesome. the material isn’t cheap and they aren’t as flimsy when they are connected at the ear cups

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Sony WH-CH520

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll it's Was Really Good Headphone Quality Sound From Sony WH-CH520

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Noelleon26,

      Thank you for leaving such a positive comment about the Sony WH-CH520 headphones! We're elated to hear that you enjoyed the high-quality sound these headphones deliver. The WH-CH520 model features exceptional audio performance, ensuring a rich and immersive listening experience. Your experience motivates us to continue delivering high-quality products. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great sound for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price . Light weight sound good Perfect for my plane rides

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanM,

      We are really happy to hear that your headphones are the perfect travel companion for your flights. It is great to know that you are enjoying the lightweight design and quality sound performance, especially at such a fantastic value.

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Daily Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have terrific sound quality! I use them daily at work and they have great range. Ive dropped them on concrete floors countless times and they still sound like new. 10/10 would reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Cost worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Well battery life and sound. Cost worthy product!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kamal,

      We are thrilled to hear that you are enjoying the impressive battery life and sound quality of your new headphones! With up to 50 hours of power on a single charge, you can stay immersed in your favorite music and podcasts for days without interruption, while the integrated Digital Sound Enhancement Engine (DSEE™) ensures every track sounds crisp and clear. We take great pride in delivering high-quality audio at an accessible price point, so it is wonderful to know you feel they are a truly cost-worthy addition to your collection.

      Thank you for trusting Sony.

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love them. It really has a good quality sound and a good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JineyraC,

      We feel privileged to know that you are loving your new headphones. It is wonderful to hear that you are enjoying the high-quality sound performance along with the long-lasting battery life that keeps your music going throughout the day.

      Thank you for making Sony part of your daily listening.

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    College girl approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable & music sounds fantastic. I like these for when I really want to get into my study zone. Not too big nor too small. The cappuccino color is really great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SilviaM,
      It brings us great joy to hear how much you like the WH-CH520 headphones, especially for settling into your study zone. These headphones are designed to be super comfortable and lightweight, so they won’t feel too big or too small during long sessions. Plus, the cappuccino color gives them a modern look.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good sound love the comfort love the long lasting battery level

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great noise cancellation and very easy to connect to devices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaA, thanks so much for sharing your feedback with us!
      It is fantastic to know that you are finding the noise cancellation so effective and that connecting them to your devices has been a breeze.

      The WH-CH520 also features an incredible battery life of up to 50 hours, so you don't have to worry about charging them every day.

      We're glad you chose Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all headphones I tried, I say that this headphone was the best. Super cute too. It’s cheap and affordable but the headphones work good for that price. Battery life lasts long, for days. The sound audio is immersive and loud enough for me to hear. I’m just glad to get rid of my air pods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony wh ch520

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent hedphone I really recommended. It's has a long batery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great feedback, ElvyA!

      We’re really happy to hear you’re enjoying the WH-CH520 and that the long battery life is working well for you. Your recommendation means a lot to us!

      Thanks for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life! Last over a month before even being 50%! Super comfortable as well, noise cancellation is excellent as well. 10/10 would buy again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisM, Wonderful! We're very happy to hear that you're enjoying your new Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sturdy and Good Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves them. He has them on every time I see him in the house. I have to make him take them off so I guess they are worth it. They have held up very well. He has not broken them. He said the sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice headset for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. I use this for webex calls. The mic is clear and the folks on other side of webex can and comprehend what I say clearly. The headset is on the lighter side and has amazing bluetooth range and battery life. This headset is also compatible with the Sony app and one can use the app to change various presets. My only gripe is this being an over the ear set, there is a good deal of sound leakage and I can clearly hear my surroundings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi b1503, We appreciate your feedback. Our WH-CH520 headphones are on-ear headphones. If you are planning for an upgrade in the future, we awesome over-ear that you may want to check out, such as the WH-XB910N, WH1000XM5, and WH1000XM4. Despite your concern, it's good to know that you still like your CH520. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Better than Alienware and Razer Kraken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, for real. Super soft, light, doesn't bother my ears. I prefer these over my Alienware Bluetooth headset and my Razer Kraken.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessica,

      Thank you for the fantastic 5-star review! We're elated to hear that you're so impressed with the long battery life of your WH-CH520 headphones—it's truly a key feature we're proud of.

      We're also glad to know that you find them comfortable for extended wear, and we're especially honored that you prefer them over your other headsets. We designed them to be lightweight and comfortable without compromising on sound quality.

      Thank you for choosing Sony, and enjoy your music!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    headphone with microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, happy to have it. battery life is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful feedback, JOSHS!

      We’re so glad to hear you’re happy with the WH-CH520 and that the battery life is living up to expectations. It’s great to know it’s a good fit for you at this price point.

      Thanks for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The real deal. Perfect headset for cheap.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive read a lot of reviews for this and looked at the most expensive. These bad boys are the real deal. I purchase these a month ago and havent had any issues. I use them in the gym, grocery shopping, and walking my dog. The battery life is great as it keeps a charge for a long time. Ive went days without charging them and use them for hours, and hasn’t died. Compared to the other expensive headsets, the sound quality is exactly the same. Get them! You dont regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and battery life honestly no issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChrisM,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH520 headphones have delivered great sound quality and reliable battery life for you. Your positive experience encourages us to continue focusing on providing products that combine performance and convenience. We truly appreciate you taking the time to share your feedback.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Comfort, Weight

    Rated 5 out of 5 stars

    Good and affordable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it both for inside and outside run. Connected to Apple Watch - working without issue. Lightweight, durable, long battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, Dmitry!

      We are thrilled to know that you are having an enjoyable listening experience with these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, lightweight & durable design, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great intro set for low cost.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair I've gotten for my teenage son. They look good, they fit him well, and the battery life is great. They also charge really fast and he can use them for hours with just a few minutes of charging. Can't beat them for the price. Especially when on sale.

    I would recommend this to a friend