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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2346 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,346 reviews
  • Rated 4 out of 5 stars

    loved these

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    total bang for your buck. these were my first ever pair of over ear headphones and i absolute adored these. very good quality for the price and has an app to operate the equalizers and stuff so that’s cool. would recommend for your first pair or just a cool comfortable everyday wear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit with decent sound quality that has good distance capability

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4menot4u,

      We couldn't be happier to hear that you are enjoying the comfortable fit and sound quality of your WH-CH520 headphones. It is also great to know that the stable Bluetooth connection is providing the wireless range you need to move around freely while listening.

      Thank you for making Sony part of your listening experience.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Excellent headphones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life! Last over a month before even being 50%! Super comfortable as well, noise cancellation is excellent as well. 10/10 would buy again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisM, Wonderful! We're very happy to hear that you're enjoying your new Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great affordable headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for work as I wanted an affordable bluetooth option. Easily pairs with my laptop and phone. The tactile on/off buttom makes it convenient for the volume options. The microphone is great as others are able to hear me with no background sounds being picked up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BushyMcBushFace,

      Thank you for choosing Sony!

      We're honored to hear that the WHCH520 headphones have been a great fit for your work needs, with easy pairing and convenient controls. It’s wonderful to know the microphone performs well, ensuring clear communication without background noise. Your feedback encourages us to continue providing reliable and user-friendly products.

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Nice headset for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. I use this for webex calls. The mic is clear and the folks on other side of webex can and comprehend what I say clearly. The headset is on the lighter side and has amazing bluetooth range and battery life. This headset is also compatible with the Sony app and one can use the app to change various presets. My only gripe is this being an over the ear set, there is a good deal of sound leakage and I can clearly hear my surroundings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi b1503, We appreciate your feedback. Our WH-CH520 headphones are on-ear headphones. If you are planning for an upgrade in the future, we awesome over-ear that you may want to check out, such as the WH-XB910N, WH1000XM5, and WH1000XM4. Despite your concern, it's good to know that you still like your CH520. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and battery life is great. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the positive review, Chevyz71!

      We are delighted to hear how much you are enjoying the WH-CH520 wireless headphones! It is incredibly rewarding to know that you are pleased with the great sound quality and the reliable battery life. We appreciate your strong recommendation!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    The real deal. Perfect headset for cheap.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive read a lot of reviews for this and looked at the most expensive. These bad boys are the real deal. I purchase these a month ago and havent had any issues. I use them in the gym, grocery shopping, and walking my dog. The battery life is great as it keeps a charge for a long time. Ive went days without charging them and use them for hours, and hasn’t died. Compared to the other expensive headsets, the sound quality is exactly the same. Get them! You dont regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Perfect for my 12 year old! Very easy to connect. The battery last forever. Second time buying these. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, sound is good, and adjust well for a comfortable fit. Bought them to listen to e-books while mowing. Did not drowned out the loud sound well enough. Would purchase sound canceling in the future to use with loud machinery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price, very light weight and great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Allison!

      We are so glad to hear that you are enjoying your WH-CH520 headphones! We designed this model to be incredibly lightweight for all-day comfort without sacrificing that great Sony sound quality, so it’s wonderful to know we hit the mark for you.

      It’s great to hear you’re finding such high value in them. Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Good and affordable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it both for inside and outside run. Connected to Apple Watch - working without issue. Lightweight, durable, long battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, Dmitry!

      We are thrilled to know that you are having an enjoyable listening experience with these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, lightweight & durable design, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Lots of bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing and the color is really cute, connection holds up just fine and there is an accompanying app for more functionality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SALI,

      We're so happy you're enjoying your WH-CH520 headphones! It's great to hear that you love the sound quality and the color, and that you're finding the connection reliable. We're also glad you're exploring the extra functionality in the app. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent sound and very good batery, my wife is very happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, VictorM!

      We are delighted to hear that you are enjoying the excellent sound and very good battery life of the WH-CH520 headphones! It's especially rewarding to know that your wife is so happy with them.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Very happy with these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanting some headphones that were good quality but not that expensive and these were definitely it! They’re adjustable and stay on while working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ChristineW!

      We are absolutely thrilled to hear that the WH-CH520 headphones are the perfect fit for your workouts! It is wonderful to know that the adjustable design and secure fit are delivering the quality you were looking for without breaking the bank. We designed these to be lightweight and reliable for active daily use, and we're so glad they are keeping up with your routine.

      Thank you for choosing Sony and for sharing your experience!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. Great sound and fit great. No pain the to head or ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best priced and functional headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best, especially for the price! I use them everywhere, even in the shower under a shower cap! They connect and charge easily. They travel well to Europe! These are the only headphones I have purchased in the last ten years!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SylviaS!
      It is most rewarding to hear that the WH-CH520 headphones have become such a big part of your daily routine and your travels! We love that they are easy for you to use and that they’ve made it all the way to Europe with you.

      Thank you for putting your trust in Sony and happy 2026!
      Warm regards,
      Estefany sony-global

  • Best Buy Employee

    Rated 4 out of 5 stars

    good average pair of headphones

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fine pair of headphones. do the trick and haven’t had any issues with audio since purchasing them a few months ago. though they’re really nothing special. i personally prefer studio headphones with larger muffs because i find these ones look a little awkward by comparison but they still get the job done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HannahM,


      We are happy to hear that your WH-CH520 headphones have been performing reliably for the past few months! We designed this model to be a compact, "on-ear" solution for everyday use, though we understand that if you are used to the larger "over-ear" style of studio headphones, the smaller footprint can take some getting used to. We're glad they are getting the job done for your daily listening! Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. I use it continuously for 2-3 hours but do not feel any discomfort. The quality of sound is excellent and battery lasts more than expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rabin, Awesome! We're glad that you are enjoying the audio quality and battery life. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are sleek, light, have great battery, ample sound, and are all around great for the price. Highly recommend buying these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ejay, we're glad you like the design, battery and sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good quality headphones, With good quality sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound , good brand. Very lightweight with a snug fit , perfect for travel

    I would recommend this to a friend