Customer Ratings & Reviews
- Model:
- WHCH520/B
- |
- SKU:
- 6533161
Customer reviews
Rating 4.6 out of 5 stars with 2346 reviews
(2,346 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Get for kids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sons love this product! Very durable and reliable!
I would recommend this to a friendRated 5 out of 5 stars
On ear headphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. Lightweight, on ear headphone, sounds great, fits great, reasonable price
I would recommend this to a friendRated 5 out of 5 stars
Pretty good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great headphone. It is a little small when I first got it but when I stretched it for a while it fit my head perfectly. The buttons are easy to use and I can take phone calls with them. I've had one for 2 years before I broke it and needed to get a new one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user804872,
Thanks for the kind words! We’re happy the WH-CH520 fits you so well now and that you're finding the call quality helpful.
Losing a favorite pair of headphones is never fun, but we're honored you chose us again for your replacement.
Thanks for choosing Sony. Enjoy the holidays!
Best regards,
Estefany
Rated 5 out of 5 stars
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable headset/padding. Easy app user interface. Great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HDee!
It is a truly pleasure to hear you're finding the WH-CH520 so comfortable, with its easy-to-use app and that the sound quality is hitting the mark. Thank you for taking the time to share your positive experience with us.
We designed the WH-CH520 to be a perfect everyday companion, not only with its all-day comfort and great sound, but also with its incredible battery life; up to 50 hours of playback so you can listen longer without interruption.
Thank you for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Amazing Sound & Battery Life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't know what much there is to say. After my previous beats headset was stolen, I decided to go with something a little less "expensive-looking" and I'm quite impressed. The sound quality is almost on par with the beats that I paid a lot more money for. The battery life is second to none. I recently was on a cross-country flight and this headset lasted from the time I passed through TSA until I made it to my destination.
I would recommend this to a friendRated 5 out of 5 stars
Sounds great. Good microphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Over the ear instead of the earmuff is far less sweaty. Sound is great and the microphone sound pickup is good. The Sony brand seems to help too.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rounder! Thank you so much for your thoughtful review! We are truly honored to hear that you’re enjoying your WH-CH520 headphones. It’s fantastic to know that the over-ear design keeps you comfortable and we’re glad you appreciate the great sound quality and microphone performance.
The WH-CH520 features long battery life and quick charging, making them perfect for your daily needs.
We appreciate your support of the Sony brand and look forward to serving you again in the future!
Best regards,
Estefany
Rated 5 out of 5 stars
Must Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my sister to use for school and the gym, she loves them says the sound quality and the battery life is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chuynh,
It is most rewarding to hear that your sister is loving our WH-CH520 headphones and that she's been using them for school and the gym! It's great to hear that she's enjoying the sound and battery life.
Thanks for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Value > price for these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fiancée’s favorite headphones, great comfort and sound quality, good battery life too
I would recommend this to a friendRated 5 out of 5 stars
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact. Light weight, goid sound, multiple colors
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendRated 4 out of 5 stars
Sony…I’m a lifer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This proved to be exactly what I was looking for on my budget. Sony has been a go to with me for years now. Quality is spot on for whatever your budget might be. Great response to different genres of music. There is also an app you install that helps you manage and utilize features to improve performance and sound qualities.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, RobTheGhost!
We are so glad to hear that the WH-CH520 was exactly what you were looking for! It’s great to know that our commitment to quality across all price points has kept you coming back to Sony for years. We’re especially pleased that you’re enjoying how well they respond to different genres of music.
It is also wonderful that you’ve already discovered the Sony | Headphones Connect app! It really does unlock the full potential of the headphones, especially with the Equalizer settings to fine-tune that performance.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality and durability for a good price. Would definitely recommend to get the job done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wanted!
We are immensely pleased to hear that you're so happy with your WH-CH520 headphones! It's truly rewarding to know that they're a great fit for you and that you appreciate their durability and sound quality.
We designed the WH-CH520 with our Digital Sound Enhancement Engine (DSEE) to deliver rich, high-quality sound and an impressive battery life for all-day listening and it's awesome to know that's making a difference for you.
Thanks for choosing Sony!
Best regards,
Estefany
Rated 4 out of 5 stars
Love the pink. Worth the wait.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are honestly pretty reasonable for the price, four stars because it didn’t come with a case. Outside of the case I love them they hold up pretty good charge and lightweight.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Charde,
Thank you for choosing Sony!
We're excited to hear that you love your WH-CH520 headphones and are enjoying the lightweight design and impressive battery life. We want to sincerely apologize for the disappointment caused by the lack of an included carrying case. Please know that we will share your feedback with our product development team as we look for ways to enhance our future headphone bundles. It is wonderful to know that, despite the missing accessory, the performance and portability of this model have made a positive impact on your daily listening.
Best regards,
-Fred
Rated 3 out of 5 stars
Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I remember them. I guess it has a nice amount of hours of wireless use, but you don’t know the percentage of the charge which is difficult when it only tells you 3 different things, fully charge, that mid charge and pretty low, which I’ve had the headset tell me shortly after it was at that mid range. Kind of annoying. Light. Comfortable enough. Decent for at home use for sure, or taking them on the go. They’re just nothing special. They’re good.
I would recommend this to a friendRated 4 out of 5 stars
more or less
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're good headphones and the sound is okay, but air gets in them when you're outside running; they're not for exercising, they're for relaxing on the couch listening to music. The price it’s good
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendRated 5 out of 5 stars
Great for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable then I expected to be. Very clear good battery life. There not beats but it’s still Sony so the product speaks for itself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi averagetechguy,
Thank you very much for sharing your amazing experience with the WH-CH520 Wireless Headphones! We are extremely pleased it suits your needs. Your assessment is spot on, these headphones were designed with people like you in mind. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for purchasing our WH-CH520 and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
First wireless headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little tight on the head, but has good sound with no connection problems.
I would recommend this to a friendRated 5 out of 5 stars
Great pair of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones for the price when compared to more expensive options such as Beats. Sony quality is unmatched,
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Isaac!
We are thrilled to hear that you are enjoying your WH-CH520! It is great to know that the sound quality is standing out for you, especially when compared to other premium brands. We take a lot of pride in delivering that unmatched Sony quality and performance at every price point.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
Cordless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use and connectivity sound quality is pretty good
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardM!
Thanks for your feedback! We are delighted to hear that the WH-CH520’s ease of use, connectivity, and sound quality are standing out for you.
This headphone model is built with user-friendly controls and reliable Bluetooth connection, delivering clear audio for your listening pleasure. Plus, it offers a lightweight design and impressive battery life to keep you going all day.
Thank you for choosing Sony!
Kind regards,
Estefany
Rated 4 out of 5 stars
I think theyre really good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they have really good sound but they sometimes hurt my ears. I mainly use them at school and daily life i wouldnt recommend them for working out though.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christina,
We are pleased to learn that you are enjoying the high-quality sound of your WH-CH520 headphones during your school day and daily life. While we designed these to be a lightweight on-ear option for everyday listening, we appreciate your honest feedback regarding the fit during longer sessions and more active use like working out. Your insights help us as we continue to refine the comfort of our designs for all types of listeners.
Thank you for choosing Sony!
Regards,
Dominick
Rated 4 out of 5 stars
Comfortable with good sound and battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear. Good sound quality and battery life. Easily connects to my LG TV and PC. However the first pair failed after 3 weeks. Fortunately it was still within the Best Buy return period. I exchanged for another pair which is working ok. Hopefully the first pair was a one off.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friend












