Customer Ratings & Reviews
- Model:
- WHCH520/B
- |
- SKU:
- 6533161
Customer reviews
Rating 4.6 out of 5 stars with 2409 reviews
(2,409 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality and durability for a good price. Would definitely recommend to get the job done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wanted!
We are immensely pleased to hear that you're so happy with your WH-CH520 headphones! It's truly rewarding to know that they're a great fit for you and that you appreciate their durability and sound quality.
We designed the WH-CH520 with our Digital Sound Enhancement Engine (DSEE) to deliver rich, high-quality sound and an impressive battery life for all-day listening and it's awesome to know that's making a difference for you.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit with decent sound quality that has good distance capability
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 4menot4u,
We couldn't be happier to hear that you are enjoying the comfortable fit and sound quality of your WH-CH520 headphones. It is also great to know that the stable Bluetooth connection is providing the wireless range you need to move around freely while listening.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
good average pair of headphones
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] fine pair of headphones. do the trick and haven’t had any issues with audio since purchasing them a few months ago. though they’re really nothing special. i personally prefer studio headphones with larger muffs because i find these ones look a little awkward by comparison but they still get the job done.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HannahM,
We are happy to hear that your WH-CH520 headphones have been performing reliably for the past few months! We designed this model to be a compact, "on-ear" solution for everyday use, though we understand that if you are used to the larger "over-ear" style of studio headphones, the smaller footprint can take some getting used to. We're glad they are getting the job done for your daily listening! Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable headset/padding. Easy app user interface. Great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HDee!
It is a truly pleasure to hear you're finding the WH-CH520 so comfortable, with its easy-to-use app and that the sound quality is hitting the mark. Thank you for taking the time to share your positive experience with us.
We designed the WH-CH520 to be a perfect everyday companion, not only with its all-day comfort and great sound, but also with its incredible battery life; up to 50 hours of playback so you can listen longer without interruption.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great affordable headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for work as I wanted an affordable bluetooth option. Easily pairs with my laptop and phone. The tactile on/off buttom makes it convenient for the volume options. The microphone is great as others are able to hear me with no background sounds being picked up.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BushyMcBushFace,
Thank you for choosing Sony!
We're honored to hear that the WHCH520 headphones have been a great fit for your work needs, with easy pairing and convenient controls. It’s wonderful to know the microphone performs well, ensuring clear communication without background noise. Your feedback encourages us to continue providing reliable and user-friendly products.
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
Rated 4 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price, very light weight and great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Allison!
We are so glad to hear that you are enjoying your WH-CH520 headphones! We designed this model to be incredibly lightweight for all-day comfort without sacrificing that great Sony sound quality, so it’s wonderful to know we hit the mark for you.
It’s great to hear you’re finding such high value in them. Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality, Weight
Rated 5 out of 5 stars
JBL Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality. Light and sleek, battery good..
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
A cor é perfeita
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maravilhoso demais o design dele é perfeito o som não dói os ouvidos
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony is always a good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a Chrismas present for my older daughter (21) she loves them. Still going strong 6 months later... clear sound, good battery life.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArikaS,
Thanks for the 5-star rating! We're so happy to hear how much your daughter is loving the WHCH520 headphones! We hope they serve her well for years to come.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Sony Bluetooth headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts. Sound is decent. Lightweight and comfy. Great bargain for 30$
I would recommend this to a friend - Pros mentioned:Battery life, Connectivity
Rated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great, easy to set up and connect to. The battery lasts a long time between charges too. Kind of hurts the ears, wish the ear cup was bigger.
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact. Light weight, goid sound, multiple colors
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
The best priced and functional headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best, especially for the price! I use them everywhere, even in the shower under a shower cap! They connect and charge easily. They travel well to Europe! These are the only headphones I have purchased in the last ten years!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SylviaS!
It is most rewarding to hear that the WH-CH520 headphones have become such a big part of your daily routine and your travels! We love that they are easy for you to use and that they’ve made it all the way to Europe with you.
Thank you for putting your trust in Sony and happy 2026!
Warm regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
These headphones are a great buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is awesome and the pri e was even better! I love that ine batter charging lasts for a looooong time as well. I recommend them.
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Rated 5 out of 5 stars
First wireless headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little tight on the head, but has good sound with no connection problems.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Easy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and clarity also very comfortable on your head and ears. Easy to set up and extraordinary battery life.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
Great purchase for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are super durable, have great sound quality, easy to set up and light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DanielleG,
Awesome! We are truly happy that you are pleased with the sound quality, easy to setup plus the durable and light weight design of our Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you so much for your honest feedback and for choosing Sony! - Marco
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Pretty good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great headphone. It is a little small when I first got it but when I stretched it for a while it fit my head perfectly. The buttons are easy to use and I can take phone calls with them. I've had one for 2 years before I broke it and needed to get a new one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user804872,
Thanks for the kind words! We’re happy the WH-CH520 fits you so well now and that you're finding the call quality helpful.
Losing a favorite pair of headphones is never fun, but we're honored you chose us again for your replacement.
Thanks for choosing Sony. Enjoy the holidays!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Good earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earphones for the price. The sound is good, they work well to take phone calls, & the battery life is fantastic. One thing to note, they fit “on ear” instead of over the ears so it’s uncomfortable when wearing stud earrings, but other than that I am happy with this purchase.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great wireless headphones for a good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset as my new Google pixel phone doesn't have a headphone jack and wanted something for when I mow the lawn (I have 2 acres to mow on my riding lawnmower). They paired easily, it comes with an app (which is not necessary) and the sound quality is great and they are comfortable also. I didn't realize they even come with a microphone and took a call (on my mower) and they could hear me clearly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VtRobo,
You made the right choice! We're glad that you are enjoying the sound quality, connectivity, comfort, and mic function of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-Ralph












