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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2347 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,347 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    a great buy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound great fit. holds charge forva decent time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphones for a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset as my new Google pixel phone doesn't have a headphone jack and wanted something for when I mow the lawn (I have 2 acres to mow on my riding lawnmower). They paired easily, it comes with an app (which is not necessary) and the sound quality is great and they are comfortable also. I didn't realize they even come with a microphone and took a call (on my mower) and they could hear me clearly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VtRobo,

      You made the right choice! We're glad that you are enjoying the sound quality, connectivity, comfort, and mic function of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Highly recommend these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get these for my new tablet along with them being easier for me to use when i work. Battery lasts super long and they're very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would 100% recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Last forever, super comfortable and adaptable to different head sizes. 10/10 sound!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GischemaejaL, we're glad you like the battery life and sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are great. They barely need to be charged the battery is impeccable and they have noise cancellation. Price is reasonable too. Totally recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Shanyce
      We are delighted to hear that you are enjoying your Sony WH-CH520! Designed to provide up to 50 hours of playback time on a full charge, which is quite impressive and suitable for extended use without frequent recharging. Also, They provide high-quality audio performance, suitable for listening to music and audio from various devices. Thank you for choosing Sony!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    My kid loves them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have something of this quality for this price. I got them for my kid because I had to replace a more expensive option and they can't tell the difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephJ,

      We couldn't be happier to hear that the WH-CH520 is delivering such impressive quality for your family. We specifically integrated our Digital Sound Enhancement Engine (DSEE™) to ensure that listeners enjoy a rich, high-quality audio experience that rivals more expensive models. It is fantastic to know that your child is enjoying the sound so much and that we could provide a high-performance solution that fits your budget perfectly.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Best economical headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good, no cracking sound when playing music, good battery life, good for the gym. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelP,
      We are very glad to hear your positive feedback about the WH-CH520 headphones! Thank you for sharing your experience and for recommending them. We’re especially proud of their smooth, crackle-free sound and long battery life, perfect for gym sessions and all-day listening. Your support means a lot to us!

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 4 year old grandson. It’s light and he keeps it on. He uses them all the time. Great gift

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Angelv,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH-CH520 headphones are a perfect fit for your grandson and that he enjoys wearing them so often. Knowing that our product is part of his daily moments is very rewarding. We appreciate you sharing this thoughtful gift choice with us.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smooth music. Great for the price. Durable, perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST HEADPHONES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! Charge fast very loud speakers but doesn’t hurt your ears!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CollinD,

      We are thrilled to hear that you are enjoying your new WH-CH520 headphones! We appreciate your feedback regarding the fast charging and the comfortable fit of the speakers.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Good sound, very light and easy connect. Perfect for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, charge holds for a while, great for airplane rides.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Tmor!

      We are delighted to hear that you find the WH-CH520 headphones to have great sound and a long-lasting charge. It's truly rewarding to know they are a reliable companion for your airplane rides. We designed this model to be a convenient and high-quality option for everyday listening and travel, and it brings us great satisfaction to know we've succeeded.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    10/10 !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its actually really good headphones I have no complaints ! Super easy to pair when you download the app ! Volume is good and if you have small ears these will work great for you!! I think I've only charged them one since I got them! The battery last a really long time !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, user822024!

      We are absolutely thrilled to hear you think the WH-CH520 headphones are "really good" and you have no complaints! It's great to know that the combination of easy pairing (especially with the app), good volume, and a comfortable fit for small ears makes them a winner for you.

      We are particularly happy to hear about the battery life—it's rewarding to know you've only charged them once! We designed them for excellent endurance, so your feedback on the battery lasting a really long time is wonderful to hear.

      Enjoy your listening experience and thanks for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! The sound quality and battery life are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rlly good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good headphones for the price and being Bluetooth ofc don’t be expecting anything insane it’s a very simple design but the quality is definitely impressive for the price and the battery is crazy it’s insanely good like no joke good headphones for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer over-the-ear headphones vs in-ear headphones based overall comfort and fit. I was drawn to the Sony-WH-CH520 headphones based on the reviews that indicated they fit well for smaller heads. I also shave my head which makes a snug fit even tougher to get when working out at the gym. The reviews were spot-on, these fit much tighter, they stay on tightly even when running on the treadmill or when using various types of fitness equipment. These are not sound canceling and the sound quality is not as good as my Bose sound cancelling set that costs over twice as much but if they don't stay on and constantly slip, it doesn't matter how good they are. The Sony app does allow you to adjust the sound equalizer to your personal preferences. For the price point, the SONY's sound great and they are very comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music to keep us going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality headphone great sound and value nice and comfy for workouts

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We are delighted to hear your positive feedback on the WH-CH520, PCbuy! It's fantastic to know that you're enjoying the great sound quality and finding them to be a good value.

      We designed the WH-CH520 to provide a high-quality audio experience at an accessible price point, and it’s truly rewarding to learn that this is resonating with our customers. The comfort and lightweight design were also key considerations, as we wanted to create a headphone that could be worn for extended periods, even during activities like workouts.

      Thank you for being a Sony customer and for sharing your experience. We are pleased that the WH-CH520 are a great fit for your active lifestyle!

      Best regards,

      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Pretty good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sound, you change the mode to bass boosted to regular it's pretty good for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Brycen!

      We’re so glad you’re enjoying the great quality and sound of your WH-CH520 headphones. It’s awesome to hear that you’re finding the different sound modes—like that bass boost—to be a great value for the money!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to use before and after hockey games. Good sound and holds up well. First set broke after taking a beating in the locker room but this was after a full year of abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and durable. Feels confortable and great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaS,

      Thanks for the wonderful review! We're delighted to hear you find the WH-CH520 headphones easy to use, durable, and comfortable. We take pride in the quality of our products, and your feedback means a lot to us.

      We appreciate you choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global