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Customer Ratings & Reviews

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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2409 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,409 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Would 100% recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Last forever, super comfortable and adaptable to different head sizes. 10/10 sound!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GischemaejaL, we're glad you like the battery life and sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Sony - WH - CH520 SSG Bel (Ret.)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound system and easy to pair with any device via Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent value, great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these in December as a gift for my child. They have been holding up great to pretty much being worn 24/7. The ear cups are still in perfect condition and the battery life has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony…I’m a lifer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This proved to be exactly what I was looking for on my budget. Sony has been a go to with me for years now. Quality is spot on for whatever your budget might be. Great response to different genres of music. There is also an app you install that helps you manage and utilize features to improve performance and sound qualities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, RobTheGhost!

      We are so glad to hear that the WH-CH520 was exactly what you were looking for! It’s great to know that our commitment to quality across all price points has kept you coming back to Sony for years. We’re especially pleased that you’re enjoying how well they respond to different genres of music.

      It is also wonderful that you’ve already discovered the Sony | Headphones Connect app! It really does unlock the full potential of the headphones, especially with the Equalizer settings to fine-tune that performance.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Cordless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and connectivity sound quality is pretty good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardM!
      Thanks for your feedback! We are delighted to hear that the WH-CH520’s ease of use, connectivity, and sound quality are standing out for you.

      This headphone model is built with user-friendly controls and reliable Bluetooth connection, delivering clear audio for your listening pleasure. Plus, it offers a lightweight design and impressive battery life to keep you going all day.

      Thank you for choosing Sony!
      Kind regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality is great!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with this headphone. I can't recall the last time I charged it. Battery lasts a very long time. It charges fast as well. For the price, this was a bargain. The sound quality is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Good product lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight I am able to wear this while working out. Looks and feels nice. Beats beats

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NotSoAverageJoey,

      Thank you for choosing Sony!

      It's rewarding to hear that you're enjoying the lightweight feel and design of your WH-CH520 headphones. We're happy to know they're a great fit for your workouts and that you find them both comfortable and stylish. Thank you for sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great prosuct!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life and always connects easily to Bluetooth. Also, great sound! Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JFH1979,

      Thanks for this fantastic five-stars review!

      We're thrilled to hear you're enjoying the long battery life and easy Bluetooth connectivity of your WH-CH520 headphones. It's also great to know the sound quality is so great that you recommend these headphones!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in the Price Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with the bass,and all musical components.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi progurt1234,

      We are so glad to hear that you are enjoying the great sound, bass, and musical clarity of your new headphones!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    household

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    soft color, good sound, easy to use. batter can last long.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WEIMEIBestBuy!
      Thanks so much for sharing your positive feedback about the WH-CH520 headphones. We're truly grateful you took the time to tell us about your experience.
      We're delighted to hear you find the color subtle, the sound quality great and the overall experience simple.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, very loud and good bass. Battery only needs charge every other day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WaylonL,

      Thank you for the fantastic review! We're thrilled to hear that you're enjoying the sound quality and impressive battery life of your WH-CH520 headphones. Your feedback is greatly appreciated.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worthfully

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price ,amazing sound and battery backup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there!
      Thanks so much for taking the time to share your review on the WH-CH520 headphones!
      It brings us great joy to hear that you're satisfied with the amazing sound, battery backup, and overall value of the headphones.

      Beyond the features you mentioned, remember the WH-CH520 also offers Multipoint Connection for switching between two devices easily and Hands-free calling with Voice-Assistant compatibility for ultimate convenience on the go.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with these headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanting some headphones that were good quality but not that expensive and these were definitely it! They’re adjustable and stay on while working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ChristineW!

      We are absolutely thrilled to hear that the WH-CH520 headphones are the perfect fit for your workouts! It is wonderful to know that the adjustable design and secure fit are delivering the quality you were looking for without breaking the bank. We designed these to be lightweight and reliable for active daily use, and we're so glad they are keeping up with your routine.

      Thank you for choosing Sony and for sharing your experience!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are decent for the price. I purchased them when they were on sale at almost half off. The only real complaint I had was that in order for me to use them on another device I had to totally unpair them for the current device. I like to be able to switch between devices without having to go through the pairing process. However, since these were really purchased for a specific device it's fine. The battery life is excellent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nwflgirl,

      We're glad to hear that you found the WH-CH520 headphones to be a decent value, especially since you caught them on sale, and that you are enjoying the excellent battery life! We appreciate your feedback regarding the multi-device switching process. While the WH-CH520 supports standard pairing, our premium headphone models, such as the WH-1000XM5, do offer simultaneous multipoint connectivity for seamless switching between devices. We are happy they are working well for their intended purpose!

      Thanks for choosing Sony. Best regards, Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has great battery life and the quality of hearing is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Very comfortable and clear sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sony - WH-CH520

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I was expecting to be, the sound quality is OK, and battery life is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, BrandonT!

      We are so pleased to hear that the product exceeded your expectations! It's great to know that you are satisfied with the sound quality and that the good battery life is enhancing your experience. We design our products to be reliable and provide great value, so your feedback is very rewarding.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Highly recommend these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get these for my new tablet along with them being easier for me to use when i work. Battery lasts super long and they're very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are great. They barely need to be charged the battery is impeccable and they have noise cancellation. Price is reasonable too. Totally recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Shanyce
      We are delighted to hear that you are enjoying your Sony WH-CH520! Designed to provide up to 50 hours of playback time on a full charge, which is quite impressive and suitable for extended use without frequent recharging. Also, They provide high-quality audio performance, suitable for listening to music and audio from various devices. Thank you for choosing Sony!
      -DiegoV Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Rlly good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good headphones for the price and being Bluetooth ofc don’t be expecting anything insane it’s a very simple design but the quality is definitely impressive for the price and the battery is crazy it’s insanely good like no joke good headphones for the price

    I would recommend this to a friend