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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2347 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,347 reviews
  • Rated 5 out of 5 stars

    Noise reduction and flight satisfaction.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this products purposely to Use in air plane for long distance flights. It’s been very helpful and good . The sound quality is very excellent and noise reduction. The battery last for hours which gives maximum satisfaction thus fulfilling the reason I bought this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and comfortable for hours. The battery life is also great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say it soulds better that the Beats I had few models ago. It can use an improvement in the design so it doesn't drop easily from your head when you bend but it is overall great. Battery lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony WH-CH520 headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sonys headphones months ago and they’re still going strong for me. I love them. Way cheaper at Best Buy than at Target! They’re in great condition when I purchased them and still are. I take them everywhere with me and great for the gym. The battery life is amazing, I can go daysss without charging it and it’ll be a great battery percentage. Highly recommend to any Sony lovers or first timers! Btw this is my first pair of Sony headphones and I never looked back

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Beth!

      We are so excited to hear that your first pair of Sony headphones has been such a success! It’s awesome to know that your WH-CH520s are keeping up with your gym sessions and that the daysss of battery life are making your life easier. We’re glad you found a great deal at Best Buy and that they’re still going strong for you.

      Welcome to the Sony family, and thank you for the high recommendation!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I bought them for the gym but the phone quality is amazing as well. When my phone switched from my car's Bluetooth to the headphones, my husband said he couldn't even notice the difference! Glad I didn't buy expensive ones. The color (cappuccino/beige) is pretty cool too. Five Stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed............

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to find a replace to my old AirPods. I wanted to try something over the ears. After researching the product specs, I decided to check out these headphones. Not only was it affordable but have a great battery life (50hrs!). It was easy to setup and use. I have not been disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAMES!
      It is truly wonderful to know that you're so happy with the WH-CH520 headphones. We really appreciate you giving our product a try, especially as a replacement for your previous earbuds.

      We designed the WH-CH520 to be a great everyday headphone, so it's awesome that you find it easy to set up and use. The long-lasting battery is a favorite feature, and the headphones also have a built-in microphone for clear calls and a comfortable lightweight design, which makes them perfect for all-day listening.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cheaper headphones, great sound and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      hank you for the excellent review, RaspyLemon!

      We are so happy to hear that you find the WH-CH520 to be great, affordable headphones. We designed them to deliver excellent sound quality and be comfortable for long listening sessions, and it's truly rewarding to know we've succeeded.

      We appreciate you choosing Sony and hope you continue to enjoy your listening experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable, great battery life , great price too... Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi baibokas1, We're glad that you like the sound, comfort, and battery life. Our WHCH520 allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome easy to connect and transfer between devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself about a year ago. Sound is good, battery life is excellent. There is a slight tinniness when using them for phone calls. But, I use it primarly when I'm at the gym so that's not a large begative. I liked these so much that I purchaesed a 2nd one as a secret Santa gift for a child at my church.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product with good sound quality ii really loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJAYK!
      Thanks for the review! It brings us great satisfaction to hear how much you love your WH-CH520.

      These headphones offer a massive 50 hour battery life and Fast Pair for easy connection to your devices. They also support Multipoint Connection, allowing you to switch between two devices seamlessly.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Semper Fidelis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits just right. Not to bulky just the way I like. Charges pretty fast and last for awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD QUALITY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, very good quality so far, good sound and fast connection. Recommended for the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MildreyE,

      It is most rewarding to hear that your new WH-CH520 headphones are delivering such high quality and a fast, reliable connection for your gym sessions. We designed these to be lightweight and long-lasting, and we are glad to know the sound performance is hitting the mark during your workouts.

      Thank you for choosing Sony to power your fitness journey and your daily soundtrack.

      Best regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is crystal clear and I love them. I've always been a fan of Samsung products and this one does not disappoint

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: * Lightweight plastic design with a gentle grip, often seen as a drawback in pricier models, but considered a benefit in this budget-friendly pair. * Impressive sound quality. * Extended battery life, retaining 70% charge after weeks of regular use. * Strong Bluetooth connection with my phone. * Sony app offers EQ options, though the headphones function well without it. * Attractive blue color adds to the appeal. Negatives: * Absence of a 3.5mm jack, which seems like a reasonable inclusion at a $60 price point, even if a cable is not provided. * Lack of a physical battery indicator; while a voice prompt at startup provides an estimate, it's easy to miss, requiring app usage for an accurate battery percentage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony quality - microphone is good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality sound, which is always superb. They're a little tight on my head but I have a big head. Ears definitely fully covered and sealed with these on. They connect very quickly over bluetooth. Microphone quality appears good, too (I asked my wife). I haven't worn them for a long period or taken them on a trip so so far. So after four hour-long uses, the headphones haven't even said they're at half-capacity yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GulliverFan, Awesome! We are glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Rated 4 out of 5 stars

    Amazing headphones for the price..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and wow, what amazing sounding headphones for the price. The battery life just keeps going, I dont think i've charged them once yet in the week i've owned them. You can actually tune the EQ with the Sony app as well which is great. These are worth 5 stars considering the price.. although if I had to ding these for anything, it would be the passive noise isolation is pretty bad and they clamp on your ears slightly too much for my liking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diversion,

      Thank you for the review. We're glad to hear that you like the sound quality, price point and battery performance of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Heck of a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing purchase. My daughter was so excited. The sound quality is great, and the price was definitely within my budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your daughter was so excited about the WH-CH520 headphones. It’s wonderful to know the sound quality lived up to your expectations and that the price fit well within your budget. Your positive feedback inspires us to keep providing great products that bring joy to families.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is incredible. not noise canceling but they never claimed to be so its okay. the headphones are super sturdy and very comfortable for everyday, long periods of listening. also great for workouts, even running/cardio. you can download the app with the headphones to change the sound to have a clearer base or emphasize the vocals in a song.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clarissa,

      Awesome! You've made a great choice! We are thrilled to know your satisfaction with the very comfortable fit design and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great wireless headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable to wear for long periods. They cancel almost all sounds around them. The out-of-the-box set up was simple. I'm very happy with my purchase!

    I would recommend this to a friend