Customer Ratings & Reviews
- Model:
- WHCH520/B
- |
- SKU:
- 6533161
Customer reviews
Rating 4.6 out of 5 stars with 2409 reviews
(2,409 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones the sound is good, durable, comfortable.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theyre actually very comfortable and don’t leak any sound at all. I definitely recommend. The battery also lasts days !!
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Comfortable, great battery life , great price too... Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi baibokas1, We're glad that you like the sound, comfort, and battery life. Our WHCH520 allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Great Value for the price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer over-the-ear headphones vs in-ear headphones based overall comfort and fit. I was drawn to the Sony-WH-CH520 headphones based on the reviews that indicated they fit well for smaller heads. I also shave my head which makes a snug fit even tougher to get when working out at the gym. The reviews were spot-on, these fit much tighter, they stay on tightly even when running on the treadmill or when using various types of fitness equipment. These are not sound canceling and the sound quality is not as good as my Bose sound cancelling set that costs over twice as much but if they don't stay on and constantly slip, it doesn't matter how good they are. The Sony app does allow you to adjust the sound equalizer to your personal preferences. For the price point, the SONY's sound great and they are very comfortable to wear.
I would recommend this to a friend- Pros mentioned:Connectivity, Sound quality
Rated 5 out of 5 stars
SMILES
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price, Great Sound, Great Microphone, Connects to Multiple devices without having to forget the other
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Noise reduction and flight satisfaction.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this products purposely to Use in air plane for long distance flights. It’s been very helpful and good . The sound quality is very excellent and noise reduction. The battery last for hours which gives maximum satisfaction thus fulfilling the reason I bought this product.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for myself about a year ago. Sound is good, battery life is excellent. There is a slight tinniness when using them for phone calls. But, I use it primarly when I'm at the gym so that's not a large begative. I liked these so much that I purchaesed a 2nd one as a secret Santa gift for a child at my church.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Love the pink. Worth the wait.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are honestly pretty reasonable for the price, four stars because it didn’t come with a case. Outside of the case I love them they hold up pretty good charge and lightweight.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Charde,
Thank you for choosing Sony!
We're excited to hear that you love your WH-CH520 headphones and are enjoying the lightweight design and impressive battery life. We want to sincerely apologize for the disappointment caused by the lack of an included carrying case. Please know that we will share your feedback with our product development team as we look for ways to enhance our future headphone bundles. It is wonderful to know that, despite the missing accessory, the performance and portability of this model have made a positive impact on your daily listening.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best economical headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very good, no cracking sound when playing music, good battery life, good for the gym. Would recommend
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP,
We are very glad to hear your positive feedback about the WH-CH520 headphones! Thank you for sharing your experience and for recommending them. We’re especially proud of their smooth, crackle-free sound and long battery life, perfect for gym sessions and all-day listening. Your support means a lot to us!
Thanks for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Battery life, Sound quality
Rated 3 out of 5 stars
Basic wireless headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Positives: * Lightweight plastic design with a gentle grip, often seen as a drawback in pricier models, but considered a benefit in this budget-friendly pair. * Impressive sound quality. * Extended battery life, retaining 70% charge after weeks of regular use. * Strong Bluetooth connection with my phone. * Sony app offers EQ options, though the headphones function well without it. * Attractive blue color adds to the appeal. Negatives: * Absence of a 3.5mm jack, which seems like a reasonable inclusion at a $60 price point, even if a cable is not provided. * Lack of a physical battery indicator; while a voice prompt at startup provides an estimate, it's easy to miss, requiring app usage for an accurate battery percentage.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Amazing headphones for the price..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these on sale and wow, what amazing sounding headphones for the price. The battery life just keeps going, I dont think i've charged them once yet in the week i've owned them. You can actually tune the EQ with the Sony app as well which is great. These are worth 5 stars considering the price.. although if I had to ding these for anything, it would be the passive noise isolation is pretty bad and they clamp on your ears slightly too much for my liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diversion,
Thank you for the review. We're glad to hear that you like the sound quality, price point and battery performance of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phones. Good price. Good quality. Nice sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidA,
We're happy to hear you're enjoying the sound and quality of your new headphones! It's great to know they were a good value for you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
more or less
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're good headphones and the sound is okay, but air gets in them when you're outside running; they're not for exercising, they're for relaxing on the couch listening to music. The price it’s good
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Sony quality - microphone is good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony quality sound, which is always superb. They're a little tight on my head but I have a big head. Ears definitely fully covered and sealed with these on. They connect very quickly over bluetooth. Microphone quality appears good, too (I asked my wife). I haven't worn them for a long period or taken them on a trip so so far. So after four hour-long uses, the headphones haven't even said they're at half-capacity yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GulliverFan, Awesome! We are glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Well worth the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son to use before and after hockey games. Good sound and holds up well. First set broke after taking a beating in the locker room but this was after a full year of abuse.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
great investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality is incredible. not noise canceling but they never claimed to be so its okay. the headphones are super sturdy and very comfortable for everyday, long periods of listening. also great for workouts, even running/cardio. you can download the app with the headphones to change the sound to have a clearer base or emphasize the vocals in a song.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clarissa,
Awesome! You've made a great choice! We are thrilled to know your satisfaction with the very comfortable fit design and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Good gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and gave them to my little sister. She loves them.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SHAQUISR,
We are pleased to learn that your little sister is loving her new WH-CH520 headphones!
It is wonderful that you chose Sony for such a thoughtful gift. This model is perfect for daily use, offering a fantastic blend of comfort and impressive battery life that makes it a reliable companion for any young music lover.
If you are ever looking to treat yourself to a pair as well, you might be interested in our newest flagship, the WH-1000XM6. It offers the next level of audio immersion with industry-leading noise cancellation—perfect for when you want to tune out the world and enjoy your own music in peace.
Thank you for making Sony part of your family's listening experience!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great value for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can say it soulds better that the Beats I had few models ago. It can use an improvement in the design so it doesn't drop easily from your head when you bend but it is overall great. Battery lasts.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Buy is my favorite store to go to.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is mines it clear and i enjoy it. Yes i have talk to friends ask were did i buy that from i said Best Buy. What you want its at best buy. The assistance is very friendly and polite.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friend Rated 4 out of 5 stars
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Great purchase, It is a little bit smaller/thinner than shown in photos
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Haley!
Thank you so much for the feedback and for sharing your thoughts on your new gear.
It brings us great joy to hear that you are happy with your WH-CH520 purchase! We really appreciate your note about the size and thickness; hearing how they look and feel in person helps us out a lot.
We appreciate you choosing Sony!
Best regards,
Estefany












