Customer Ratings & Reviews
- Model:
- WHCH520/B
- |
- SKU:
- 6533161
Customer reviews
Rating 4.6 out of 5 stars with 2409 reviews
(2,409 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity, Sound quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is awesome easy to connect and transfer between devices
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
10/10 !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its actually really good headphones I have no complaints ! Super easy to pair when you download the app ! Volume is good and if you have small ears these will work great for you!! I think I've only charged them one since I got them! The battery last a really long time !
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, user822024!
We are absolutely thrilled to hear you think the WH-CH520 headphones are "really good" and you have no complaints! It's great to know that the combination of easy pairing (especially with the app), good volume, and a comfortable fit for small ears makes them a winner for you.
We are particularly happy to hear about the battery life—it's rewarding to know you've only charged them once! We designed them for excellent endurance, so your feedback on the battery lasting a really long time is wonderful to hear.
Enjoy your listening experience and thanks for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sound quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the gym and traveling. I use them to listen to audio books, music and calls. Great battery life. They hold a good charge. Music sounds great.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Excellent headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cheaper headphones, great sound and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .hank you for the excellent review, RaspyLemon!
We are so happy to hear that you find the WH-CH520 to be great, affordable headphones. We designed them to deliver excellent sound quality and be comfortable for long listening sessions, and it's truly rewarding to know we've succeeded.
We appreciate you choosing Sony and hope you continue to enjoy your listening experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Pleasantly surprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! I bought them for the gym but the phone quality is amazing as well. When my phone switched from my car's Bluetooth to the headphones, my husband said he couldn't even notice the difference! Glad I didn't buy expensive ones. The color (cappuccino/beige) is pretty cool too. Five Stars.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Just what I needed............
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to find a replace to my old AirPods. I wanted to try something over the ears. After researching the product specs, I decided to check out these headphones. Not only was it affordable but have a great battery life (50hrs!). It was easy to setup and use. I have not been disappointed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JAMES!
It is truly wonderful to know that you're so happy with the WH-CH520 headphones. We really appreciate you giving our product a try, especially as a replacement for your previous earbuds.
We designed the WH-CH520 to be a great everyday headphone, so it's awesome that you find it easy to set up and use. The long-lasting battery is a favorite feature, and the headphones also have a built-in microphone for clear calls and a comfortable lightweight design, which makes them perfect for all-day listening.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and comfortable fit! For a very reasonable price
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones to wear while I am working out. Easy to connect. Great quality. Long battery life. I bought this a year ago and consistently use it 3-5 a week and have only charged it once.
I would recommend this to a friend - Pros mentioned:Comfort
Rated 4 out of 5 stars
Headphone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. Very comfortable! I wear them most to the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, ALEXF!
We’re so happy to hear the WH-CH520 is hitting the mark for comfort and value. It’s awesome to know they’ve become your go-to pair for the gym!
Thanks for making Sony a part of your workout routine!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
My kid loves them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad to have something of this quality for this price. I got them for my kid because I had to replace a more expensive option and they can't tell the difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephJ,
We couldn't be happier to hear that the WH-CH520 is delivering such impressive quality for your family. We specifically integrated our Digital Sound Enhancement Engine (DSEE™) to ensure that listeners enjoy a rich, high-quality audio experience that rivals more expensive models. It is fantastic to know that your child is enjoying the sound so much and that we could provide a high-performance solution that fits your budget perfectly.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. They are super lightweight and the sound is great. The only thing I don’t care for is that the battery notification isn’t specific, it only seems to tell you at 100% - 75% - 50% and 25% specifically even if it’s between those levels. But overall, that’s minimal and I would still buy these again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MilesM, Amazing! We're thrilled to hear you love the lightweight design and great sound quality of your Sony WHCH520 headphones. At Sony, we are always looking to improve our product quality and features. We have noted your input about the battery notification and will be sure to forward this feedback to the appropriate department. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is wonderful, they are easy to charge, red when charging and when their done , no light. That's no know they done. Bluetooth quality is decent when talking on the phone and 50 hours battery life which Awesome. And i think are worth it. Im very happy with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArsenioG,
That's awesome! We're glad that you're happy with your purchase. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Good For Your Budget
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Budget Headphones for people looking for headphones at a cheaper budget Long battery life. Comfortable and well-built. They come charged and last up to 50 hours, can be changed for about 3 minutes that gives you 1.5 hrs.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
A good buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the first headphones I have used in decades and I was totally impressed when I first connected to my TV. The sounds were zipping around in my head. It's too bad though that the entertainment I watch on television doesn’t really use the sound technology to fully appreciate them. I do use them to workout though and they're excellent for that. I do wish they were a little louder though (I love loudness) but it's probably better for me that they aren't louder. I really haven't messed with the app so maybe that could help with the volume. Despite me wishing they were louder they're actually good enough. The bass is excellent and is probably my favorite feature. I personally don't think they could be beat for the price but it's just my opinion. They are definitely worth it and i'm happy with my purchase....
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Efficient and Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s inexpensive, the sound is great and easy to use, the earpad fits the ear and feels good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi imacathy,
Fantastic! You've made a great choice! We are so happy to know your satisfaction with the amazing sound quality, ease of use, and very comfortable fit design of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works better than my Beats headphones! Long-lasting battery too.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshleyR!
It is great to hear that your WH-CH520 is working so well for you and that the battery life is standing out!
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
It’s a pleasure having you as a Sony customer!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. And noise reduction is great and great battery life
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, great Quality battery life last a long highly recommend
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MelissaW,
Thank you for choosing Sony!
It's a truly pleasure to hear that you’re enjoying your WH-CH520 headphones and that the quality and long-lasting battery life have made a great impression. It means a lot to us that you highly recommend them. Enjoy your music!
Best regards,
-Fred
- Pros mentioned:Comfort, Connectivity
Rated 4 out of 5 stars
Comfortable and sounds great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a crazy audio guy but to me these headphones are great for thier value. They are comfortable to wear but can start to slightly hurt after extended usr if not set comfortably. They were wasy to connect to all my devuces with no issues. If you are looking for a good set of headphones on a budget I would definitely consider these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wilson,
Thanks for commenting! We are thrilled to know your satisfaction with the amazing sound quality, very comfortable fit design, great Bluetooth connectivity, and affordable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Weight
Rated 5 out of 5 stars
Good sound quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my 4 year old grandson. It’s light and he keeps it on. He uses them all the time. Great gift
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Angelv,
Thank you for choosing Sony!
It brings us great joy to hear that the WH-CH520 headphones are a perfect fit for your grandson and that he enjoys wearing them so often. Knowing that our product is part of his daily moments is very rewarding. We appreciate you sharing this thoughtful gift choice with us.
Best regards,
-Fred












