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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2409 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,407 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Glad I purchased!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so these headphones surprised me as well. I’m not a big noise canceling guy but at the same time I still couldn’t hear a lot of outside noise to the point I was distracted from my music. Also these are advertised to last 50 hours and I can say I have used these max 8 hours and haven’t seen the 100% break yet. I see a lot of individuals say these hurt their ears and while that’s valid, I can’t say the same. These are really comfortable. And I honestly prefer these headphones over any earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great value headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound. Easy setup. Stays on throughout gym use. Been using them daily for over a month and haven't charged them yet. Can be uncomfortable after extended use (1 hour+) if you wear thick glasses but that isn't uncommon for on ear headphones. Excellent value

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My favorite purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so underrated. I got them because 1. I kept losing my airpods and 2. My airpods were irritating my ears and causing acne in my ear dispite cleaning them regularly. I got these headphones on a deal for $40 and it was a steal. They’re comfortable, easy to keep track of, and the battery life is unbeatable. It tells you the battery percentage each time you turn them on and mine have never gone below 75% and I rarely charge them. I can also track the battery in the app that comes with the headphones! I’ve also left these on for multiple days straight by mistake and the battery still remains above 75%! Also, i’m listening to the enhanced/dramatized version of the ACOTAR series and it sounds incredible while im wearing these!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for their size and price. Easy Bluetooth pairing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KonstantinM, thank you for the five-stars! We are really happy to hear you're enjoying the WHCH520 exceptional sound quality, their size, price and even the Bluetooth feature! Thank you for sharing this complete review and for choosing Sony! Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but it is very good quality, I use it for school.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Asyed,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHCH520, despite its compact size, offers you excellent quality and serves you well for your school activities. Your positive feedback is truly appreciated. For an elevated listening experience, we recommend exploring our latest models such as the WH-1000XM4 or WH-1000XM5, which provide advanced features and superior performance. You can learn more about these and other options on our website: https://electronics.sony.com/audio/headphones/c/all-headphones.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is wonderful! These are the best headphones I’ve ever owned. And the price is surprisingly low for the great quality of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones have a good quality sound, I really recommend this. I use them every time that I go to the gym for 2 hours and don’t need to charge many times

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product with good sound quality ii really loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJAYK!
      Thanks for the review! It brings us great satisfaction to hear how much you love your WH-CH520.

      These headphones offer a massive 50 hour battery life and Fast Pair for easy connection to your devices. They also support Multipoint Connection, allowing you to switch between two devices seamlessly.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and good sound quality. I am using it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Daughter happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is extremely happy. They are so comfortable that she fell asleep with them on Christmas Day. Great product, thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Andre,

      Thank you for choosing Sony!

      We’re excited to hear that your daughter finds the WH-CH520 headphones so comfortable, especially enough to fall asleep wearing them on Christmas Day. It’s heartwarming to know our product contributed to such a cozy and joyful moment. Your kind words encourage us to continue creating headphones that combine comfort and quality.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good long life wireless headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are surprisingly great and comfortable. I travel a lot and have used these on both domestic and international flights, long life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are an excellent choice. Everything works and connects as it should. For reference, these are for my 93 year old grandpa who also wears hearing aids. Five stars for this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Nice color. Works and connects easily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael,

      We're glad to hear you're enjoying your WH-CH520 headphones! It’s great to know you like the color and found the connection process so easy.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them! Great Quality Product!! The charge lasts forever

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Good product with excellent sound and connectivity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, amazing sound quality was a little small for my head

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexH!
      Thanks for taking the time to post a review! It is truly wonderful to know that you’re loving the sound quality of your WH-CH520.

      We’re sorry to hear the fit feels a bit tight, but we hope the lightweight design still makes them easy to use throughout the day.

      Thanks for considering Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice battery and sound with a good price. Recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MarcosF,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoy your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you'll be able to enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my kids they been beaten and still sound smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone Sony Entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek and comfortable as well as great quality equipment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, DellW, Thanks for the great review and the 5-stars rating! Glad to hear that your Sony headphones have met your expectations! Designed to be lightweight and comfortable for all-day use, we are sure you will enjoy them. Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thank you for choosing Sony, have a nice day.
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for someone who has trouble hearing the television clearly. Helps with charity & making out the words without sounding muffled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NormaD,

      Thank you for choosing Sony!

      We're honored to hear that the WHCH520 headphones are making a positive difference for you by enhancing TV clarity. Knowing they help you enjoy your favorite programs more fully truly motivates us. Thank you for sharing your experience!

      Best regards,
      -Fred sony-global