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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2408 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,407 reviews
  • Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these head phone. this is her second pair and only want these ones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kathryn,

      We’re happy to hear your daughter loves the WH-CH520 headphones so much that she chose them again.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product works really good loud can’t hear anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MitchM!
      Thanks for taking the time to leave us a review! We are thrilled to hear that your WH-CH520 is working so well for you and providing that loud, immersive sound you’re looking for. It’s awesome to know they are doing the job!

      Thank you for selecting Sony headphones!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love this headphone…. Awesome quality. I purchased to replace my in ear buds that would fall out when I sweat in the gym. These are great… great sound, and keeps charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter. She says they work great and they keep a long charge. She also said even though they are not noise canceling they block a lot of sound. Great buy for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShariM, Thank you for giving the product a perfect rating! We're so glad that you daughter is enjoying the superb sound quality, amazing battery life and great isolation of the headphones. It sounds like we hit the mark with the WHCH520. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Bass, Volume

    Rated 4 out of 5 stars

    Mr Generaux

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these but I wanted more Bass and more Volume so I am going to try something different from Best Buy I will let you know what happens

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these as a great mid range product. Awesome sound quality and battery life! No noise cancelling but haven’t missed it. Not what I really bought them for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful head phones for my grand daughter. She really enjoys being able to watch her movies and not disturb others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donna!
      Thank you for sharing this lovely feedback about the WH-CH520 headphones.
      It is truly wonderful to know that your granddaughter is enjoying the headphones and can watch her movies without disturbing anyone.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these headphones, has a neat app feature that lets you adjust the sound and keeps a charge for a long time. I haven't needed to charge them yet and I've been using them over 2 weeks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kalechips, we're glad you love our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    battery life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is the best use them every day all day and hasn’t changed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LyrelizR,

      Thank you for choosing Sony!

      We're honored to hear that the WH-CH520 headphones continue to deliver reliable battery life even with daily, all-day use. Your ongoing trust in our product is truly appreciated, and we’re committed to supporting your listening experience every step of the way.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great low end deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. My daughter loves to listen to her music and movies with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulA,

      It’s rewarding to hear that your daughter is enjoying her new headphones for both her music and movies! It is wonderful to know that the clear sound quality and the impressive battery life of up to 50 hours are providing her with hours of uninterrupted entertainment. We are also glad she can benefit from the lightweight design and swivel earcups, which make them comfortable for her to wear during long movie marathons or listening sessions.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good , solid earphones. I was able to catch on sale so i bought a pair for my home and office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, tvguy!

      We’re glad you were able to grab two pairs of the WH-CH520 while they were on sale. It sounds like you’ve got a solid setup for both home and the office! We're happy to hear they’re providing the reliable experience you were looking for.

      Thanks for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones best quality great bass and immersive sound, don’t work with PlayStation portal, if Sony would implement a Bluetooth adaptation to the portal would be the goat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CLPar,

      Thank you for choosing Sony!

      We're elated to hear that you're enjoying the quality, bass, and immersive sound of your WH-CH520 headphones! We also appreciate you sharing your feedback about PlayStation Portal compatibility; we'll certainly pass that along to our team. Thank you!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved these headphones they were loud and they met her needs very well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Satisfactory Bluetooth Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is acceptable from these, but still not as good as similarly priced wired headphones. Would have been nice to have a 3.5mm jack as an option. Charging speeds are good . BT connection to phone and laptop work very well and better than expected. Buttons could use a little more texture better identify the desired function, Overall comfortable to wear, but have not used these in warmer weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good prody

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price listed, i can hear clearly and noise cancellation works just fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TARIKE,

      Thank you for choosing Sony!

      We’re honored to hear that you are enjoying the good quality and clear sound of your WH-CH520 headphones, as well as the effective noise cancellation. It’s rewarding to know they are providing a great audio experience for you. If you ever want to explore even more advanced sound and noise-canceling features, our latest WH-1000XM5 and WH-1000XM6 models offer exceptional quality. Feel free to check them out at https://electronics.sony.com/.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide clear, crisp sound and are a great value for the cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin!
      Thank you for sharing your thoughts on the Sony WH-CH520 headphones! It is great to hear your positive experience.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    god for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality head. they work well the app controls are nice if you want to change the sound settings. I got these on sale for 35 dollars so well worth it not as good as higher priced headphones but good quality and battery life is 50 hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi waggs,

      Fabulous! We are very happy to know your satisfaction with the amazing performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very affordable, bought as a Christmas gift for my daughters and they love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, MeaganD!

      We are so glad to hear your daughters love their Christmas gifts! It’s great to know the WH-CH520 is hitting the mark for them with great sound and affordability. With up to 50 hours of battery life, they should be perfect for all their favorite music and videos.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, this headphones are very small and good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaC!
      Thank you for sharing your thoughts! We are really happy to hear that you enjoy the sound quality and compact size of the WH-CH520 headphones.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, good value would purchase again

    I would recommend this to a friend