Customer Ratings & Reviews
- Model:
- WHCH520/B
- |
- SKU:
- 6533161
Customer reviews
Rating 4.6 out of 5 stars with 2408 reviews
(2,408 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Pretty good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re nice, have good sound, and are pretty clear on calls, the only “bad” thing I have to say is that they kinda hurt my ears after a while. Overall they’re really good for the price
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, user458199!
We are so pleased to hear that you find the WH-CH520 headphones to be nice, with good sound, and that you appreciate the clarity on calls. Delivering that quality at a great value is exactly what we aim for with this series!
We are sorry to hear, however, that the comfort becomes an issue and that they start to hurt your ears after extended wear. We understand that fit and comfort are just as critical as sound quality, and we truly value this feedback as we consider future design improvements.
Thank you again for your strong overall recommendation and for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Earphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Easy to pair with phone. Great price and good quality
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Rated 5 out of 5 stars
Sony - WH-CH520 Wireless Headphone with Microphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the headphones. The sound is very clear and the quality is very good. There was no problems connecting them to Samsung TV, computer and other devices.
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Still working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for a little over a year, and they are still going strong. I like that an update allowed the headphones to be connected to other devices without needing to disconnect from another device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cmp25!
It is immensely pleased to hear that your WH-CH520 headphones are still performing so well after a year.
We appreciate your feedback on the multipoint connection feature, which is designed to make switching between devices effortless so you can keep listening to your music or take calls without any interruptions. We're so glad you're finding it useful.
Thank you for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Sony Head Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are pretty decent headphones work great..long battery time , very clear ,and great noise reduction.Great price. Very Happy with this purchase
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephannieP,
We are elated to hear that you are very happy with your purchase and that your new headphones are delivering such a clear, high-quality audio experience!
We designed this model to offer premium features at a great price, so it is wonderful to know that you are enjoying the impressive battery life and the excellent sound clarity. Having that long-lasting battery means you can keep your favorite music and podcasts going for days without interruption.
Thank you for trusting Sony to bring great sound to your daily routine!
Regards,
Dominick
- Pros mentioned:Connectivity, Sound quality
Rated 5 out of 5 stars
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and use! Good sound quality and Bluetooth connection!
I would recommend this to a friend Rated 5 out of 5 stars
Chic and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the packaging it's very secure and made it seem so VIP. I really like the sleek and simple design as well, perfect for anything I use it for. I'm obsessed with the color and the price as well.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrsKARSalas,
Thank you for the wonderful 5-star review! We're so glad to hear that you love the packaging, sleek design, and color of your WH-CH520 headphones. It's great to know that the headphones are perfect for all your needs and that you're happy with the price. We truly appreciate your feedback and are thrilled to have you as a customer!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Headphone that easy to pair with anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping, good packaging, the product easy to pair with my pc, phone, ipad,, do not hurt my ears that the most important.. Love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IrmaH!
It brings us great joy to hear that your experience was smooth right from the start. We also love knowing that the WH-CH520 headphones were easy to pair with all your devices, and most importantly, that they are comfortable and don't hurt your ears!
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great. Battery lasts a long time. Can not charge and use, but charges quickly Will buy again for a gift. Love them.
I would recommend this to a friend - Pros mentioned:Connectivity, Sound quality
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and clarity are great. Hook up really easy
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Blue
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
GREAT Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this headset. Bluetooth connection is perfect. Headset is lightweight so very comfortable to wear while gaming. Sound quality is excellent. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TamaraD, We are glad to hear that you absolutely love your Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone are super comfortable, i love the way they sound and i love the app to adjust the sounds
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
They are great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were great! They worked well and were easy to use. They were very comfortable as well. The battery life is AMAZING I could go days without charging and I use these 24/7!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JinaeS,
That's perfect! We are truly happy that you are very much pleased with the comfortability, easy to use and with the long-lasting battery life of your new Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Enjoy listening to your favorite music and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound for the price. Bought them to replace a lost/stolen pair. My daughter loves them.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hello User737611,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH-CH520 headphones deliver excellent sound and have become a favorite for your daughter. Knowing they continue to bring enjoyment means a lot to us.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound quality. Great headphones for price. Great battery life. I only charge it once a week.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShivaB,
Awesome! We're glad to hear that you like the sound quality and battery life of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
A must buy
|Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These are really great headphones. Great sound. Easy to use. Charge lasts a long time.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony headphones review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Base and treble on these headphones is great for the price point.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Really great headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were purchased as a gift for someone who doesnt like wearing ear buds all the time. The battery life and sound quality are top notch.
I would recommend this to a friend Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color there’s Sony headphones I would recommend and they’re flexibility to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DORIST,
We are so glad to hear that you love the classic black color and the flexible usability of your WH-CH520 headphones! We appreciate you taking the time to share your recommendation with others, and we are thrilled that they are fitting so seamlessly into your daily routine.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is my second pair of headphones. Very good quality
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisbetG!
Thank you for your feedback! We are really happy to hear that you’re enjoying your WH-CH520 headphones.
Thanks for selecting Sony!
Warm regards,
Estefany












