Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality stays charged very long time, very well worth it.
I would recommend this to a friend Upgrade from 510
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headband on my Sony 510 finally gave out after years and years. New version is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NetworkGuy,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience caused by the headband on your WHCH510 headphones giving out after years of use. We're glad to hear that you are enjoying the new WHCH520 headphones. For an enhanced listening journey, we invite you to explore our latest models like the WH-1000XM5 and WH-1000XM6 at https://electronics.sony.com/. We appreciate your enthusiasm and hope your music continues to bring you joy.
Best regards,
-Fred
- Pros mentioned:ComfortCons mentioned:Volume
It is a comfortable headset but it has a very low
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a comfortable headset but it has a very low volume
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. My daughter uses them daily, no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LorenzoV,
We are truly heartened to learn that your daughter is enjoying her WH-CH520 headphones every single day! Providing a reliable, high-quality listening experience for daily use is exactly what we aimed for with this model.
One of the reasons these are perfect for daily use is the incredible battery life of up to 50 hours. This ensures she can go through her entire week of school, hobbies, or relaxation without constantly needing to reach for a charging cable. Furthermore, the lightweight build and soft earpads make them comfortable for those long-duration sessions, while the Digital Sound Enhancement Engine (DSEE™) ensures that the music she loves sounds closer to the original recording quality.
Thank you for trusting Sony to provide a great audio experience for your daughter.
Best regards,
Dominick
- Pros mentioned:Sound quality
Affordable and good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An affordable headset offers great clear audio for the price I use it for my kids
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, user323500!
We're so glad the WH-CH520 is working out well for your kids. It’s wonderful to hear that the audio clarity is hitting the mark, especially at such an affordable price point. We designed these to be a reliable, everyday option, so it’s awesome to see them fitting perfectly into your family's routine.
Thanks for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation. Still have this. Very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, AbdulF!
We’re glad to hear that you find your WH-CH520 so comfortable and that you're still enjoying them. It's great to know they are delivering a quality experience for you.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Weight
loved purchase (:
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.finally got my first set of headphones for the gym and i loveee they work great and they’re very lightweight. however i do wish they would fold to save room in a bag. omg i almost forgot how long they last without charging!!! love that
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jenniferflores, Congratulations on your new Sony WHCH520! We're very happy to hear you love the lightweight design and excellent battery life of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good and Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price you pay. It is definitely a starter for your kid to learn how to appreciate things!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisB!
Thanks for sharing that! It is truly wonderful to know that these WH-CH520 are helping your child learn to appreciate great sound.
We appreciate you choosing Sony!
Best regards,
Estefany
hm...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly they're not as pink as shown in the picture, which is far past misleading they're more of a light purple... they work like headphones though so !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mommylovesu,
Thanks for the feedback on the WH-CH520! We’re really sorry the color wasn't what you expected based on the photos, but we're glad to hear they are at least working well for you.
Thanks for considering Sony and sharing your thoughts.
Warm regards,
Estefany
Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product,simple and esst to use,light weight and great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rome1129,
It is fantastic to know that you are finding your WH-CH520 headphones so simple and easy to use. We intentionally engineered this model to combine a lightweight, comfortable design with great sound quality for everyday listening, and we are glad it hits the mark for you.
Thank you for choosing Sony to elevate your daily audio experience.
Regards,
Dominick
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. They have excellent sound and quality. You need an app to use them, but it is super easy to navigate. I would definitely recommend these headphones.
I would recommend this to a friend Best value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very Best Buy for the money. And battery life is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JEFFB!
Thank you so much for the wonderful feedback! We are delighted to hear that you are finding great value in your WH-CH520 headphones and that the battery performance stands out to you.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony Head.phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and great and Clear sound. Definitely a good buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimS!
Thank you for your feedback on the Sony WH-CH520 headphones. We are delighted to hear that you found them easy to set up and appreciated their clear sound quality.
Thanks for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this headphones. AirPods pro is no longer in preferred list . PC , iPhone - easily connected and happily used . Amazing batter life . Sound quality is also good enough
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArmenV,
That's awesome! We're extremely pleased to know that your son loves our WH-CH520. We are also delighted to hear your satisfaction with the ease of Bluetooth connectivity, long-lasting battery life, and exceptional sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Comfort
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lasts FOREVER. Very comfy. These were a trial run to see if I liked the style enough to get nicer headphones. But I think I’ll be sticking to these.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Product worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound base and excellent battery life. Material is good and not heavy.
I would recommend this to a friend - Pros mentioned:Sound quality
Worth every penny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item fir my 16 year old. They absolutely love it! When i speak with them on the phone, the microphone is amazing. I can hear clearly. That make me love these headphones, as well.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up & easy to use. Quality of sound great. This was a gift for my Granddaughter
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RubyL!
Thanks for sharing your review! We are thrilled to hear that the WH-CH520 was such a hit as a gift for your granddaughter. It’s great to know that she found them so simple to get up and running right away.
These headphones feature a massive battery life of up to 50 hours, so she won't have to worry about charging them constantly. They also include high quality built-in microphones for clear hands free calls and support multipoint connection, which allows her to switch between two Bluetooth devices at the same time.
Thank you for putting your trust in Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
Great value for price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The head phone is great quality for the cost. The only issue I had was it did not fold up.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, PetalV!
We are happy to hear that you find the WH-CH520 headphones to be great quality for the cost! Providing excellent value is a key goal for us.
We certainly understand your point regarding the lack of a folding design. To keep this model lightweight and accessible, we opted for a more traditional swivel design over a full fold-up mechanism. We appreciate you sharing your experience, as customer input like yours helps inform future product development.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them very much,very comfortable, last long which is great. And the headphones dont make my head look big cause most of my old headphones make my head look big
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noel,
Fantastic! We are so happy to know that you like our WH-CH520. We are also thrilled to hear your satisfaction with its very comfortable fit & stylish design and long-lasting battery life. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo