Customer Ratings & Reviews
- Model:
- WHCH520/B
- |
- SKU:
- 6533161
Customer reviews
Rating 4.6 out of 5 stars with 2408 reviews
(2,408 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best light weight travel headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for myself and as a gift. Definitely a must budget type headphone that’s light weight and durable
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yumi!
We really appreciate you taking the time to share your feedback and review with us.
It brings us great joy to hear that the WH-CH520 headphones were such a hit, not just for you, but as a gift as well!
We designed the WH-CH520s to be a fantastic everyday audio companion. Beyond the comfortable, feather-light build, you'll find they pack a punch with great sound quality, up to 50 hours of battery life for those long listening sessions, and even come with Multipoint Connection, so you can seamlessly switch between two different devices.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, Long lasting battery, Purely Amazing. Highly recommended.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Bluetooth headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for grandson and comfortable too Price seemed fair and no problems
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TMac,
Thank you for choosing Sony!
It brings us great joy to hear that the WH-CH520 headphones have been a comfortable and fitting choice for your grandson. We also appreciate your positive remarks about the pricing and smooth experience. Your trust in our products is truly valued.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Besr bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My WH series headphones broke and i needed something in a hurry. For the price these are INCREDIBLE’. Battery life is amazong and sound quality is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankB,
It is unfortunate to know what happened to your WH series headphones. On the other hand, we are thrilled that you find the WH-CH520 as a perfect replacement unit and that you are satisfied with its incredible sound quality, long-lasting battery life, and reasonable price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for trusting Sony!
- Romeo
- Pros mentioned:ComfortCons mentioned:Volume
Rated 5 out of 5 stars
Honest Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I wish I could turn them Up a little louder. But they are perfect to wear when I’m working out
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great Sound Great Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Sony headphones Fits just right on my head Not to expensive Long lasting battery Great sound I wanted to buy another one for my daughter but the price went up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YvetteH,
Amazing! We are extremely pleased to hear that you love your WH-CH520. We are also delighted to know your satisfaction with the very comfortable fit design, reasonable price, long-lasting battery life, and superb sound quality of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Somy Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are perfect value for the price I paid. Great sound and not too bulky. Battery life is amazing. Long lasting and quick charging
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have an excellent battery life. They are comfortable on the ears.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like it would have worked well. Good quality. Unfortunately, I couldn't use it with my cell phone. Had to return it.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DoraM,
Thank you for choosing Sony.
It brings us great joy to hear you appreciated the quality of the WHCH520 headphones. We apologize for the inconvenience with compatibility—this is not up to the standards we strive for. Thank you for your feedback; we will share it with our Sony team as we work to improve our products.
Best regards,
-Fred
- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Comfortable with great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Works with all my gadgets, love to take them when I'm traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ShawnG,
Thank you for choosing Sony!
We're excited to hear that you love your WHCH520 headphones and that they work seamlessly with all your gadgets. It’s great to know they’re your favorite travel companion, making your journeys more enjoyable. We appreciate your support and hope they continue to enhance your experiences wherever you go.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Perfect for Daily users.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Pair of headphones, I would recommend buying them for comfort and Boise quality. Super easy too use and can wear them for hours without issues.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these!! I was very skeptical about the headphones. I wanted something affordable. These exceeding my expectations. You can adjust the equilzer by downloading the app. The bass is great! a few of my family members are already wanting to get these. I use these for the gym. Their also comfortable and the battery life is great.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Blue
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Connect easy to a Google phone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves them. She uses them everyday. Connects to her phone easy and she says they are comfy.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShyB!
Thank you for sharing your experience with the WH-CH520 headphones.
It brings us great joy to hear that your daughter loves them and is using them every single day.
These headphones are built for just this kind of daily enjoyment. They boast an all-day battery life (up to 50 hours!) and include multipoint connection, which allows her to quickly switch between her phone and another device, like a tablet or laptop.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Rated 3 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, sounds great, battery lasts forever They are not noise canceling but if you just need a nice pair to wear at your desk or around the gym it will work fine. Only issue i have is they hurt my ears when i have my glasses one all together.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Romano, thank you for sharing your experience with the WHCH520 headphones! We are very glad to hear that you're enjoying their exceptional sound quality, impressive battery life, and easy setup. We truly appreciate your suggestion regarding the addition of a noise-cancelling function. We've dedicated significant effort to developing industry-leading noise cancellation technology, which we've incorporated into our latest headphone models. We also apologize for any discomfort caused by the WHCH520 design when wearing glasses. Your feedback is invaluable, and we'll certainly take it into account for future releases. Thank you for choosing Sony! Sincerely, -Jenn.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Made my mother-in-law happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For starters the sound quality of this is amazing! Best bang for you buck and it made an amazing gift for my mother-in-law. Thr color scheme was perfect and the size was perfect for her. Shes been listening with these non-stop!
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nobadcoffee,
Thank you for choosing Sony!
We're delighted to learn that the WH-CH520 has surpassed your expectations in sound quality! It's wonderful to hear that it made such a perfect gift for your mother-in-law and that the color and size were ideal for her. We hope she continues to enjoy her listening experience!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Sony does good with headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid head phones, that sound good and are durable.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Veryyyyy nice headphones, sounds come through clear and precise I brought to use when walking or answering my phone in the car and they are superb. Would truly buy again.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dawny64!
It is fantastic to know you’re enjoying the clear and precise sound of the WH-CH520 headphones, especially for walking and taking calls in the car.
These headphones are made to be light and easy to wear all day, and Bluetooth makes answering calls super simple wherever you are.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Bang for your buck
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, these are excellent headphones. Very comfortable, easy to set up and use, and surprisingly good sound delivery!
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Love these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love them. The audio quality is good and when taking on the phone I can be heard clearly. Oh and the battery life is amazing, I would definitely buy these again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KLWB,
That's amazing! We are extremely pleased to know that you love your new WH-CH520, and that you are satisfied with its exceptional sound & crystal-clear phone call quality and long-lasting battery life. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for Sony!
- Romeo
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Awesome noise cancelation. Overall good buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, ErikaV!
We are so glad you are enjoying the sound quality and noise isolation on your new headphones. It’s great to hear they were a good buy for you!
Thank you for choosing Sony!
Best regards,
Gus, Sony North America Customer Support












