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Customer Ratings & Reviews

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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2408 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,407 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them… good for working out and normal use….the base is good and easy to use with photos ne

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CorrieR,

      Wonderful! We're happy to hear the WH-CH520 headphones are great for both your workouts and normal use, and that you appreciate the good bass and ease of use with your phone.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Annette Hall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color. Fits good. Sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnetteRieseHall, thanks for sharing your experience with the Sony - WH-CH520! We're glad to hear you're enjoying the stunning sound quality and comfortable fit of these headphones. With up to 50 hours of battery life, it's the perfect option for long listening sessions. Thank you for choosing Sony and enjoy the music! Regards, -Dominick Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Pretty good for my kid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been pretty good. My 11 year old goes through headphones like pop cans but these have lasted for about 6 mos now stil working.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI james,

      That's excellent durability feedback! We're glad the headphones have stood up to the test and are still working great after six months, especially with frequent use. We appreciate you sharing your experience!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My som loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Durable. Light weight. My son loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nikki11,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-CH520 headphones impressed you with their great sound, durability, and lightweight design. Knowing your son loved them truly brightens our day and inspires us to continue delivering quality products that bring joy to families.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, good price, and color is perfect for my daughters

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shortclown,

      We are really happy to hear that the WH-CH520 headphones have been such a success for your daughters.

      It is fantastic that both the sound quality and the price point hit the mark for you. We also take great pride in our design aesthetics, so knowing that the color was a perfect match for them is wonderful to hear. With their impressive 50-hour battery life, we hope these headphones provide your daughters with many hours of uninterrupted music and fun.

      Thank you for making Sony part of your family’s daily listening.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these along with my XM5s, I think they work great together

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Epifist,

      Thank you for choosing Sony!

      We’re excited to hear that your WH-CH520 headphones complement your WH-1000XM5 so well. It’s wonderful to know that they work great together, offering you versatile options for your listening experience. We appreciate you sharing your positive experience with our products.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    I like how it a very convenient thing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Very useful and good for teenagers and adult's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome feedback, Hahramid!

      We are so glad to hear the WH-CH520 is hitting the mark for you. It's great to know they're turning out to be super useful and a good fit for both teenagers and adults alike!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great price for the sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing the sound you get for such inexpensive products these days. Very light weight decent clamping force. Plastic feels fragile, tho it is par for the course

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pfuchi,

      Amazing! We are extremely pleased it suits your needs! With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality is great. I had been looking for affordable and they are just what I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Sbuyer!

      We are so pleased to hear that you love the sound and quality of your WH-CH520 headphones! It's rewarding to know that they were the affordable and high-quality solution you were looking for.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headswt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset-can hear thru them wonderfully. Would definitely recomment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahH,

      We are so glad to hear you would recommend the WH-CH520! It is wonderful to know that you are enjoying the sound quality and finding them to be a great fit for your needs.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good sound quality. Would recommend for those who don’t like headphones that go in your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Aymud!
      Thanks so much for taking the time to share your feedback on the WH-CH520 headphones.
      We are delighted to hear that you are finding the sound quality great and that they are a good fit for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter in law for Christmas and she was elated. The were at a good price and were delivered in time. Only issue that I had with this ordered was that they told me they would be delivered in two days and we did not receive them for 5 days and came out of California instead of Utah where they were suppose to come from.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoannaM!
      Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that your daughter in law was elated with her gift and that the delivery was timely.

      The WH-CH520 headphones offer up to 50 hours of battery life, ensuring extended listening sessions without frequent recharging. They feature Bluetooth 5.2 for a stable wireless connection and support multipoint connectivity, allowing simultaneous connection to two devices.

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be fooled by the low price. These headphones are great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hemi!
      Thanks so much for leaving such a kind review. We are really happy to hear that you are impressed with the quality of these WH-CH520 headphones.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, comfortable and easy connection

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smurph,

      We’re happy to hear you find the WH-CH520 headphones comfortable with great sound quality and easy connectivity. Thank you for sharing your positive experience with us.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It’s lightweight and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and great at reducing noice from your surroundings. It’s lightweight and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ixb2000!
      It brings us great joy to hear how much you like the sound quality and the fit of your new WH-CH520 headphones. We really appreciate you taking the time to leave a review.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Durable for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves these and takes them everywhere, very durable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndriaC!
      Thank you for sharing your experience with the Sony WH-CH520 headphones. We are thrilled to hear that your son loves them and finds them durable for everyday use.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teen daughter loves em. She said there better then her air pods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HoustonC!

      We’re so glad to hear your daughter is loving her new WH-CH520 headphones! It’s a huge compliment to hear they’re outperforming her AirPods—we designed them to be comfortable for all-day listening with incredible battery life.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good. I love it, especially when I’m working out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JondavidW,
      Thanks so much for the review! We are thrilled to hear that your new headphones have become a favorite part of your fitness routine. It’s great to know they are working out so well for you.

      The WH-CH520 is built for long-lasting use with an impressive battery life of up to 50 hours, so you don't have to worry about charging them between every gym session.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality materials and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality of feel is excellent. Always a good brand to trust.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRogers5150!
      Thanks so much for sharing your review with us.
      We are thrilled to hear that you are happy with your new WH-CH520 headphones and that you've found us to be a brand you can trust.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, nice quality material and sound quality, excellent noise control

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Avon,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the quality and sound of the WHCH520 headphones, along with the excellent noise control. Your recognition of these features encourages us to continue delivering products that enhance your listening experience. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US