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Customer Ratings & Reviews

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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2407 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,407 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones but I wish the ear part was bigger. When I am on the phone talking it randomly cuts off well disconnects. Outside of that they are loud and the battery last for days

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great Sound !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus too it came to pass in the days of Emperor Augustus and Troy! The speakers in this headphokes were perfexr! Theybsound great and connecrneasily to Apple aTV and my SonyBravia TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenny, we're glad you are enjoying your new headphones! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Perfect match with Sony TV's!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones that sinc with 2 Bluetooth devices at the same time. Great sound for this price point. Charge seams to last "forever". Very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertB, We are glad that you are very happy with your new Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones!! The sound quality is good. And, i don't have to worry about them falling off my ears. I like them and would recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvelynK,

      Thank you very much for sharing your amazing experience with the WH-CH520 Wireless Headphones! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for recommending our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved these for Christmas. He says they works as great as Beats by Dre for a fraction of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greate.product. good sound quality and noise cancelling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, MadhusudhanK!

      We’re so glad to hear you're enjoying the sound quality and the fit of your WH-CH520. It’s great to know they are providing a solid listening experience for you!

      Thanks for being part of the Sony family.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bluetooth Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is great last days without having to recharge. The bluetooth range is way over 50 feet pretty impressed to be honest. Volume very loud. Only con is they slip off during my workouts which was my main point of purchasing them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ViviannaH,

      Thanks for the feedback! We're so glad to hear you're enjoying the batterie life, Bluetooth range and volume of the WH-CH520 headphones. For the fit during workouts, we'll definitely pass four feedback along to our team. In the meantime, you might want to consider using a third-party silicone cover or sport hooks designed for a more secure fit.

      Thanks for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    joyful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderous, joyful, versatile, excellent sound provided

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wyatt!
      Thanks so much for leaving such a kind review.
      It is truly wonderful to know that you are finding the WH-CH520 so versatile and that the sound quality is working out so well for you. We love hearing how much joy they bring to your daily listening!

      We appreciate you choosing Sony and happy 2026!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cheap but good Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio is very good it fits perfectly and the battery life is alright would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have great quality feel amazing on the head don’t cut out when using them overall great headphones For the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, great sound what else can i say get you one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JavierG,

      We are beyond pleased to hear that you are loving your new headphones and that the sound quality has made such a great impression. We truly appreciate the recommendation and your enthusiasm for the WH-CH520.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My pink babies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love them. Easy to use and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, ChristinaA!

      We are so glad to hear that you are loving your new WH-CH520 headphones! It’s great to know that you're finding them easy to use and that the sound quality is delivering exactly what you need.

      With up to 50 hours of battery life, we hope they stay powered up for all your favorite playlists and podcasts. Don't forget, you can use the Sony | Headphones Connect app to customize that great sound even further with the equalizer settings!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy them. Very reliable and comfortable. Charges fast and compatible with various devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Madden,

      It is most rewarding to hear that you are enjoying the Sony WH-CH520 headphones!

      We designed them to be reliable, comfortable for long listening sessions, and highly versatile across various devices, so we are thrilled that those core qualities are making your experience so positive.

      Thank you for choosing Sony and for sharing your review!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound and it still sound like brand new a year later

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Connects to my windows laptop seamlessly. Mainly use it for meetings and audio is very clear on both ends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexT, Awesome! We are so glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With great sound and a long battery life, this is a must have for those looking for a good set of headphones that won't break the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KacieB, Thank you for sharing your thoughts and experience so far using your Sony WH-CH520. We're glad you feel the headphones is worth its price and you love the exceptional sound quality, as well as long-lasting battery, and overall features. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Noise Cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I've had. The noise cancellation is phenomenal: I am right now living next to a church with three services a day. I turn NC on and I no longer can hear the word of God. That's a wonderful thing, since I like silence sometimes. When I want sound with the headphones, it is very clear for online conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price! I purchased to listen to music on my phone. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone quality is great and sound is incredible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, RodolfoC!

      We are so happy to hear that you are enjoying your WH-CH520 headphones. It is wonderful to know that both the build quality and the incredible sound are meeting your expectations. We designed these to provide a premium listening experience in a comfortable, everyday design, and we’re delighted that you’re loving them.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these headphones. Quality sound and has a comfortable fit.

    I would recommend this to a friend