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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2407 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,406 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Fits perfectly.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, the connection to my phone was strenght forward, it fits perfect on my ears and very light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That;s wonderful, Ronny! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for the perfect star review and for choosing Sony! - Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. My daughter loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TheresaR,

      Thank you for choosing Sony!

      We're excited to hear that the WH-CH520 headphones offer good quality and that your daughter loves them. It’s wonderful to know our products are enjoyed by the whole family and bring joy to everyday moments.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are great quality and really get the job done for the price. Insanely long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only knock on this product was it takes a little longer to connect to a device but really good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, BrianS!

      We are so pleased to hear that you are enjoying the really good quality of your product. It’s fantastic to know that the performance is meeting your expectations once you are connected.

      We also appreciate you bringing the connection time to our attention. We understand that even a small delay can be noticeable, and we are constantly working to optimize connection speed and stability across all our devices. Your feedback is valuable as it helps us prioritize future software updates and product improvements.

      Thank you again for your review and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and great quality!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they feel on my ears. They are really comfortable and the sound is perfect!! I definitely would recommend it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NadiaM, Great! We're pleased to hear that you are enjoying the sound quality and comfort. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, super comfortable, and good bass. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear, effective, comfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would purchase again. Great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaR,

      We're glad to hear you consider the WH-CH520 a great product with excellent sound! Your recommendation means a lot to us.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Music listener

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, holds a long charge. And blocks out outside noise. My 14yr old son.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Workout Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones put me in my workzone. These are perfect for workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great budget headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets, sound quality is better than a JBL pair I had. Decent battery life. Good value for the money so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ncalero, Awesome! We're truly happy to hear you're having an enjoyable experience with your new WH-CH520 Headphones! We're also grateful to hear your purchase went well and you like the superb sound quality and long-lasting batter life of the headphones. It sounds like we hit the mark with the WH-CH520! Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful when I need to listen to work related trainings and listen to music and videos. Excellent sound quality and noise reduction

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sweet Deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, and sounds great! I use them at the gym and are very comfortable. Can’t beat the price!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lauri,

      Fantastic! We are truly delighted to know your satisfaction with the incredible sound quality, very comfortable fit design, reasonable price, and ease of setup of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. They are comfortable to wear for long periods and sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are light, can be paired with any Bluetooth device and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Favorite pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite pair of headphones. The sound is great,it's lightweight and really easy to adjust the size. The only reason why I'm giving it a four out of five is because in person the pink leans more to the purple/lavender side in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LinnetteJ,
      Thank you so much for taking the time to share your thoughts on the WH-CH520 headphones! We're thrilled to hear that you enjoy the sound quality and find them lightweight and easy to adjust.
      We appreciate your feedback regarding the color. We strive to represent our products accurately and your insights help us improve. We’re glad you’re enjoying your headphones overall!

      Thank you for being a valued Sony customer!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Early Impression

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite impressed with these headphones so far for the price. Sound quality is good and they are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MajorPain, Awesome! Choosing these headphones will definitely be worth it! We are extremely pleased to hear you are enjoying the wonderful features, especially the exceptional comfort and amazing sound quality of your WH-CH520 headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you so much for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great budget headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones for the price. I like how light they feel. The sound quality is what you expect for the price, but they headphones look great considering the cost. The microphone on calls seems to be a big upgrade from even the xm5. I also ordered the Sony 720n, which has noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good design great battery life, comfortable to wear for long periods. No cons

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Clear & Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are light and very comfortable. The sound quality it excellent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortabl, easy to pair and a great price! My granddaughter loves it! She doest leave home without it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mahealani,

      Fabulous! We are so happy to know that you are well-pleased with the exceptional performance and reasonable price of the WH-CH520 headphones. We are also delighted to hear that your granddaughter loves it so much!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for the perfect star review with the WH-CH520 and for choosing Sony!

      - Romeo Sony_US