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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2407 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,406 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good sound, good performance of battery, and smooth way to connect it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good crisp sound at a good price. Not super loud, but does the job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyD,

      We are very glad to hear that you are enjoying the crisp sound quality of your headphones. We appreciate your feedback regarding the volume levels, and we are pleased that they are performing well for your needs at a great price point.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound to them! Great taste in color as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, SusanM!

      We are delighted to hear that you love the sound of your WH-CH520 headphones and that you also appreciate the great taste in color! We take pride in combining quality audio performance with appealing design choices.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and provides excellent sound. Comfortable to wear for an extended time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good for grandpa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my 70 years old father. easy to use for him, and good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Strong Bluetooth Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great battery life and easy to connect Bluetooth, providing more than adequate sound quality for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkM, Thank you for the amazing review! We're delighted to hear that you like the long battery life, easy Bluetooth pairing, and excellent sound quality of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Choice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound. For the price, good deal. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COMFORTABLE, GOOD SOUNDING EARPHONES. IF YOU HAVE A SMALL HEAD, PROBABLY NOT FOR YOU. THEY SLIDE AROUND ON MY HEAD WHEN WORKING OUT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Better than I expected! Very close to Beats for less than half the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuzB!
      It is fantastic to know that your Sony WH-CH520 headphones are working so well!

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We appreciate your business and thank you for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfy and the beats of the music are good I use this headphones all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely packaged & all around great purchase. High quality product for sure

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zoo44,

      We are so glad to hear that you are enjoying your new headphones! Knowing that you are pleased with the quality and packaging means a lot to us, and we are thrilled it turned out to be a great purchase.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    they are very comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and also have a very professional sound of good quality. Highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel,

      Fantastic! We are extremely pleased to hear your satisfaction with the very comfortable fit design and exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is very good, and it is affordable. They also have a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I just these for work and the quality is just as good as a higher priced set. The charge lasts too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregTV, That's great! We're glad to hear that you are happy with this WH-CH520 Wireless Headphones. You can enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound i’ve never had any headphones that are this good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable, nice battery and easy to use...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Fantastic! We are so grateful to hear your satisfaction with the very comfortable fit design, ease of use, and long-lasting battery life of the WH-CH520 Wireless Headphones.

      Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, good quality headphones. Only reason 4 instead of 5 stars is that taking phone calls with these on is not very good for me but otherwise music quality and audio are good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for budget, good overall quality and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HienV,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the great fit, quality, and sound of the WHCH520 headphones within your budget. Your feedback means a lot to us, and we're glad the product is delivering the value and experience you were looking for. Thank you for sharing your positive experience!

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is worth the price and it goes a along way

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JUANA,

      We feel privileged to know that your WH-CH520 headphones are delivering such great value and long-lasting performance for you. We take great pride in creating reliable products that truly go a long way, and it is wonderful to hear that they are hitting the mark.

      If you ever decide you want to treat yourself to an even more immersive experience down the road, you might want to look into our premium WH-1000XM6 headphones. They take everything you love about great battery life and elevate it with our industry-leading noise cancellation, ultra-premium comfort, and breathtaking sound quality.

      Thank you for being a valued part of the Sony family.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Inexpensive Excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones for the price, simple and inexpensive but not short on quality

    I would recommend this to a friend