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Customer Ratings & Reviews

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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2407 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,406 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for kids!!! Too small for adults

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones originally for myself, but these were too small for me so i gave it to my son who needed a decent pair. He loved them so much. Mainly because his favorite superhero is Miles Morales (Spider-Man). He wears Sony headphones so know he is just like him. Bought a second pair for my oldest and he loves them too. Highly recommend for kids since they are for smaller heads.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. The sound and it’s not heavy on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color. Super comfortable headphones for travel

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ratchel,

      That's wonderful to hear! We are delighted that you love the Cappuccino color and find the WH-CH520 headphones comfortable for your travels.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony= Reputable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them awhile ago and they have been beat up. Nonetheless they still look great, work well and are holding up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Path2030!

      We are very glad to hear that your WH-CH520 headphones are holding up so well and still look and work great, even after some wear and tear. We design our products to be durable and to last, and it's immensely pleasing to know they are holding up to the test of time and use.

      We appreciate you being a Sony customer and hope you continue to enjoy your headphones!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphone. Quality material, Quality sound and good battery life. 100% recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinM, Thank you for your awesome review! We are so glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for trips, decent sound for the price. Not quite what i needed but a solid choice at the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A bargain this price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Comfortable. Adjustable. Very low profit such a great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Comfortable on the ears and fits my big head. I highly recommend these headphones!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshleyB,

      Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for work. They are comfortable to wear for hours & the battery lasts & lasts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones with amazing price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using ch500 for four years now. It is still great and performs really good. There are tons of very expensive great headphones out there. But as a cheap headphone, 500 series from Sony are amazing. I bought 520 to replace my 500 and I can say this is much better than previous one. It uses higher quality material, it blocks ear better and it sounds much better. Definitely worth the money. I'd always trust Sony for audio products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Telman, Amazing! We're pleased to hear you like everything about your Sony WH-CH520. The WH-CH520 is a great choice for an upgrade. These do not include active noise canceling, but they do passive noise isolation to block out decent amount of noise. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and very good quality, especially with the relatively inexpensive price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arnold,

      Thank you so much for this 5-star review! We're honored to hear you find the Sony WH-CH520 both reliable and excellent quality. We strive to offer great performance at an accessible price point, and your feedback confirms we're hitting the mark.

      Thanks for choosing Sony and enjoy your music!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, lightweight!! My son loved it!!! Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for basic headphones for work (teams meeting) and this worked out great. They are comfortable and sound great (youtube). Although i havent worn them for more than an hour, during that hour they have been fantastic. Calls sound clear and no complaints from the users on the other end about not being able to hear or understand me. 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love it. Very comfortable on her ears and perfect sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and wide enough to fit your head, good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to connect to your phone or any device with bluetooth capabilities. Battery life is amazing!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidW,

      It is truly wonderful to know that you are enjoying the seamless connectivity and the exceptional battery life of your WH-CH520 headphones. We designed these to keep up with even the busiest schedules, so it's great to hear they are staying powered up for all your listening needs.

      Thank you for being a valued part of the Sony family!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Travel earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great travel earphones for my son. Highly recommend for its light weight, easy pairing, and price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price, good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good quality headphones. They sound good. They can feel a bit uncomfortable when used for extended periods of time, however.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Loving on Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a gift and they loved them. They sound great and very lightweight!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them! She slept with them over her head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User224074,

      Thank you for choosing Sony!

      We're elated to hear that your daughter loves the WHCH520 headphones so much she even sleeps with them on. It’s wonderful to know they provide such comfort and enjoyment throughout the day and night.

      Best regards,
      -Fred Sony_US