Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$33.00
Save $35
The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2407 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,406 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    YEAH SONY!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, comfy and great sounding! I always enjoy using SONY products. They never let me down!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Munchkin,

      Amazing! We are truly delighted to hear your satisfaction with the incredible sound quality, very comfortable fit design, and superb performance of the WH-CH520. We are also thrilled to know that you are always enjoying our products!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for the perfect star review and for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for small ear people amazing sound !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EmanuelE!

      We are so happy to hear that the WH-CH520 is a perfect fit for you! Finding the right comfort level can be a challenge, so we're thrilled to know that the design works well for you and that you're enjoying that "amazing" Sony sound.

      Thanks for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value for cheap

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound and battery life. Would buy again and would recommend to Friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AutumnP, That's awesome! We are glad that you like the sound quality and battery life of your Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought thesefor my 6 year old grandson. Good quality and works for adults or kids

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    good quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality and the volume is high and the battery is good for a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yaxa,

      Fantastic! We are very happy to know your satisfaction with the exceptional sound quality and long-lasting battery life of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love love love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sound quality and looks, ease of use and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best midrange headset I've owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the audio quality is good for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryC, thank you for your review! It is fantastic to know that the WH-CH520 is delivering great performance and solid audio quality for you.

      This model is crafted to provide clear, balanced sound along with comfortable wear and a strong wireless connection. Plus, its battery life ensures you can enjoy your music without frequent interruptions.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fabulous headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones they are truly the best. I would recommend them to anyone in need of some good quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good price, works great. I got it for my wife and they love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi killerredwagon,

      Fantastic! We are so happy to hear your satisfaction with the amazing sound quality, reasonable price, and superb performance of our WH-CH520 Wireless Headphones. We are also thrilled that your wife loves it so much!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones and so comfortable. Will be buying a second pair for the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Matt1979!
      We are pleased to learn you're loving your new WH-CH520 headphones.

      We designed them to be as lightweight and comfortable as possible for all-day listening, so we’re glad you're happy with your purchase. The long battery life is a great feature, so they should be perfect for your workouts too!

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sturdy Headphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair of headphones for my son to use with his tablet. They’ve worked well under a lot of use. These headphones are pretty sturdy and are well made!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great head phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great battery lasts long. Only problem is you have to press tge power button a long time to turn ut on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicolle!
      Thank you for your feedback! We are thrilled to hear that the WH-CH520 headphones are working well for you and that you appreciate its long-lasting battery life. We appreciate your input regarding the power button and will take it into consideration.

      The headphones also offer excellent sound quality and a comfortable fit, making them perfect for extended listening sessions.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH520 Wireless Headphone - Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound with great noise cancellation. Long Bluetooth reach. Excellent product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the third time I have bought this Sony Headsets .My grandsons loved them. They lift weights ,run and walk in them. They wear them out. Finally one of of the headset soft ear piece will come off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KarenS!

      We’re honored to be your go-to choice for your grandsons! It sounds like they really put the WH-CH720N to the test with their active lifestyle. We're glad to know they enjoy using them for their workouts.

      Thank you for your loyalty and for choosing Sony again!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pleasant sound, quality, and price.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long-lasting battery, affordable, and...it's a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for students.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, long battery life, excellent sound. It was a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset with great sound quality, great product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and easy to use! Would definitely purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony WH-CH520 Headphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound, for the price. Comfortable. An improvement from the previous version of this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyA, nice! We're glad you like the sound quality and comfort of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for the gym daily and hardly have to charge, they’re loud and perfect for me and I purchased for my boyfriend and son as well

    I would recommend this to a friend