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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2407 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,406 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    I Love These

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love walking with these on. They give good sound. I wpuod def buy these again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Schmicky,

      Thank you for choosing Sony!

      It's fantastic to know that your WHCH520 headphones make your walks more enjoyable with their great sound. Hearing that you would definitely choose them again means a lot to us. Thank you for sharing your experience—we hope you continue enjoying every moment with your headphones!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    WH-CH520

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very long lasting. Good audio quality. Nice price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice durable headphones with a decent sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for the gym everyday. Perfect for me. Sound and battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelM, we're glad you like the sound quality and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as a gift and it met expectations! The cost was within budget and was glad to find it on sale!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RenvaB!
      Thanks so much for the review and for choosing this as a gift.
      It brings us great joy to hear that the WH-CH520 was a success and that the price worked out so well for you!

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      Thanks for choosing Sony headphones!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for my kids. Sound is great, and connect easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound quality. This is second pair we bought!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Madhukar,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying the great sound quality of your second pair of WHCH520 headphones! Your continued support means a lot to us, and we're grateful to be part of your listening experience.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and I love it so much. Everything about this product is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PrinceA,

      It brings us great joy to hear that you are loving everything about your WH-CH520 headphones!

      We are thrilled that the excellent design and sound quality are hitting the mark for you. This model is a fan favorite because it manages to pack an incredible battery life and high-quality audio into such a comfortable, everyday design.

      If you ever feel like treating yourself to the ultimate upgrade, we recommend checking out the new WH-1000XM6. It takes the quality you love to the next level with industry-leading noise cancellation and even more immersive sound technology, making it the perfect companion for travel or deep focus.

      Thank you for being a valued member of the Sony family!

      Regards.
      Dominick sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Tells you battery status

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Tells you battery status when you turn on the power button.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CeeCee,

      Thanks for commenting! We are so happy to know your satisfaction with the very comfortable fit design, exceptional sound quality, and reasonable price of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Very good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, the battery lasts for a good amount and is really comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PERICLESD,

      Thank you for choosing Sony!

      We're elated to hear that you’re enjoying the great sound quality, long battery life, and comfort of your WH-CH520 headphones. We encourage you to explore our latest models like the WH-ULT900N and WH-1000XM4 for an even richer audio experience. You can discover more options here: https://electronics.sony.com/audio/headphones/c/all-headphones

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bestbuy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing work and comfortable also nice cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got these headphones for my sixth grader for school. He absolutely loves the color which is why he initially chose them.But the reviews have been pretty good.And so far, he has had no issues with them and said that they run absolutely perfect.And he's also had quite a few people.Tell him how nice they are, which also is a plus when you are in sixth grade lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolutely amazing! The sound quality is crisp, clear, and rich, with deep bass and sparkling highs that make listening to music a true pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. been using it everyday. been great,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Svenskey,


      We are delighted to hear you are enjoying the great sound quality and finding the WH-CH520 a great fit for your everyday listening! That's fantastic.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Good a little small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its has a long battery life and is very light weight but its a little small for my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my niece .She loved it. Audio sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnjuT,

      That's fantastic! We are truly heartened to learn that your niece is enjoying her new headphones. We designed the WH-CH520 to deliver High-Quality Audio, enhanced by our DSEE technology, which helps restore the detail lost in compressed music. Your niece will surely appreciate the amazing Up to 50-Hour Battery Life for long days of listening, and the convenience of the Multipoint Connection feature, allowing her to easily switch between her phone and a computer for music or online classes.

      Thank you for trusting Sony!

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom. Sound quality is great and very comfortable on the head and ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tigerbunny, Thank you for purchasing the Sony WHCH520! We're very pleased to hear you like the great sound quality and comfortable fit of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these for use on his iPad. Battery life and ease of use are definite pluses. Would definitely buy again, worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a gift but I received them and they seem to be great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good durability and easy to use

    I would recommend this to a friend