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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2407 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,406 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it over all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the sound. The noise cancelling is superb!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bst choice and affordable headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for me. Soft comfy on the ears. I can use them for hours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost is very reasonable for the quality you get out of these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djclinthtp,
      Awesome! We're glad we were able to give you a great deal. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Designed for all-day comfort. Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort. Thanks for choosing SONY and enjoy your new headphones! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and it feels comfy to wear, even after a prolonged period.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gerardo, we're glad you like the sound quality and comfort of our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best purchase I’ve made. They’re a great quality for the price, they can get uncomfortable after a while but nothing crazy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, user486896,

      Thanks for the great review! We are very glad to hear how much you are enjoying your Sony Headphones! It is great to hear you are enjoying their amazing Sound quality. Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, my cat can't chew the wires anymore and everyone is happy, yay

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and very comfortable. Very good relation cost quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelL,

      You made the right choice! We're glad that you are enjoying the sound quality and comfort of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality very good. xxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cust1! It is great to hear that you're finding the sound quality on your WH-CH520 headphones to be very good! We're genuinely grateful for your feedback.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great quality great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with noise cancellation and Sony for the price amazing good quality no need to buy more expensive ones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pablo,

      Thank you for choosing Sony!

      We're thrilled to hear that you are enjoying the WH-CH520 headphones and their impressive passive noise-cancellation feature. It's fantastic to know that you find them to be an excellent value. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Happy with my purchase:)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do they look beautiful, they work really well. Ive had a previous pair for over a year and it still works exceptionally. Ive never had issues with connection or anything.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish my phone held a charge like these headphones do. Over 40 hours of use and still 70% charged.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenJen,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you will be able to enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid love this headphone. The style, sound and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pastor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me without a high price tag. Clear quality sound with setup for Bluetooth easy and hassle free.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardQ,

      We’re thrilled the WH-CH520 is the perfect fit for you! It’s great to hear you’re enjoying the clear sound and seamless Bluetooth setup, especially with its impressive 50-hour battery life.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 headphones for my granddaughters and they love them. Great quality and clear sound definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale!! No regrets. Sound and battery on point!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Headphones - Better Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get new headphones for our older daughter. She uses them everyday and just loves them. She had the more expensive version previously, but those fell apart. These have held up so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good price, sounds really good, recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JuanG!

      We are absolutely thrilled to hear that your WH-CH520 headphones are working out so well for you! It's incredibly rewarding to know that you are pleased with the good quality, excellent sound, and the great value they offer.

      We appreciate your strong recommendation!

      Thank you again for choosing Sony!
      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Price and Battery Life for the Kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale price, sound quality, and battery life are perfect for the kids!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReeseDawg We're glad that you like the sound and battery life. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery power and comfort. Would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Garmin,

      Fabulous! We are extremely pleased to know your satisfaction with the very comfortable fit design and long-lasting battery life of the WH-CH520 Wireless Headphones. We truly appreciate your recommendation! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I reccomend this item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's really good! Smooth and soft, has it's own app so that you can customize the features to your liking! Battery life is long and easy to charge quickly. I definitely recommend

    I would recommend this to a friend