Customer Ratings & Reviews

Hi Artv88,

We are thrilled you're enjoying the WH-CH520 Wireless Headphones and find the quality and sound to be excellent. We've packed our signature audio technology and great battery life into this model, so we're happy to know it's delivering a great experience for you.

Thanks for choosing Sony!

Best regards,
Eliab

Hi Sportsdoc,

Fantastic! You've made a great choice! We are so happy to know your satisfaction with the amazing sound quality, very comfortable fit design, and reasonable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi RichardB,

Thanks for the amazing review! It's great to hear that you're enjoying the clean sound of the Sony WH-CH520 headphones and that you feel they offer great value for the price. Your recommendation is the best compliment we could receive. Enjoy your music!

Thank you for choosing Sony.

Regards,
Dominick

Hi JoeC!
It is truly wonderful to know that your WH-CH520 has been performing so reliably for you. We are so happy that you’ve had a seamless experience and are getting so much use out of them!

Thanks for choosing Sony!
Best regards,
Estefany

Hello David1994,

Thank you for choosing Sony!

We couldn't be happier to hear that you are pleased with your WH-CH520 headphones and that you would buy them again. Your loyalty means a great deal to us. To enhance your audio experience even further, we invite you to explore our latest models such as the WH-1000XM6 and WH-ULT900N, which offer advanced features and cutting-edge sound technology. You can discover more about these models here: https://electronics.sony.com/audio/headphones/c/all-headphones. We look forward to continuing to bring you exceptional sound quality and innovation.

Best regards,
-Fred

Hi YonasA, we're glad you like the sound quality, battery life and design of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl

Hello TaylorE, We are glad that you now have an awesome pair of headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent

Hi Beats,

Amazing! You've made a great choice! We are thrilled to know that you are satisfied with the exceptional sound & quality, very comfortable fit design, and reasonable price of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi Jennibop,

We regret to hear that you are not completely satisfied with the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly. You can also adjust the headband depending on your head shape. You may find these links helpful:

https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00015243

Sound quality and volume may vary depending on the source content. You do have the option to adjust the equalizer and CLEAR BASS settings of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For more information, please refer to this link:

https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

Sincerely,
-Ralph

Hi RenitaT,

We couldn't be happier to hear that you are loving the durability and excellent sound quality of your WH-CH520 headphones. Since you have such a great ear for audio, you might eventually want to experience our flagship noise-canceling technology found in the new WH-1000XM6, which takes that signature Sony sound to an even more immersive level.

Thank you for trusting Sony for your listening journey.

Regards,
Dominick