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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2406 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,406 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Starter headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter headphones if you're thinking about switching over from earbuds. I use them everyday for casual use and I find they don't really start hurting my ears up until the 5-6 hour mark. Battery life is phenomenal and I've never had to stress about it being low battery ever. I'd definitely recommend getting it when it's on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Krant, Thank you for the awesome review! We're very pleased to hear that you use these headphones everyday for casual use, and good to know you like the comfortable fit, long battery life, and overall performance of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Solid Standard Wireless Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are easy to connect and operate. A decent product for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Stefn,

      Thank you for choosing Sony!

      We're beyond pleased to hear that the WH-CH520 headphones have been so easy for you to connect and operate. It's great to know they have exceeded your expectations in terms of simplicity and value for the price. Enjoy them for many more sessions!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, sound quality is good. Good life battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. If you’re a college kid looking for some affordable but good quality headphones, these are it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, CassieA,

      Thanks for the great review! Glad to hear that your Sony headphones have exceeded your expectations! Designed to be lightweight and comfortable for all-day use, we are sure you will enjoy them. Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thank you for choosing Sony, have a nice day.
      -DiegoV Sony_US

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for a great price. Easy connection

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MeeghanP,

      Fabulous! We are truly delighted to know your satisfaction with the exceptional sound quality and superb performance of the WH-CH520 Wireless Headphones for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great has good base. Only drawback is the headphone cups do not fold

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love them . Great quality and very affordable price .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, SabrinaT!

      It is truly wonderful to know that your boys love the WH-CH520 headphones. We designed this model to be both high-quality and affordable, and it brings us great satisfaction to hear that they are a perfect fit for your family.

      We appreciate you choosing Sony and hope your boys continue to enjoy their listening sessions!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so good and easy to use. I had no problem pairing them with the device I have hooked into my tv to be able to use headphones. The quality in the hearing is excellent. My husband had difficulty with hearing and this is a must for him. We had one in our RV and it was so good he wanted one for home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sherryc, Thanks for sharing your feedback. We are glad that you now have a great pair of headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Don't fall off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are light weight and stay on your head. I bought them as a gift for my wife to use while she works out. Her boobs may bounce up and down as she exercises but her headphones don't. They are perfect for what she needs them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your enthusiastic feedback, Time!

      We are absolutely delighted to hear that the WH-CH520 headphones were a perfect gift for your wife! It's fantastic to know that they are lightweight and stay securely on her head, proving to be ideal for her workouts. Providing dependable, distraction-free performance is exactly what we aim for.

      Thank you again for choosing Sony to support her active routine!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around headphones. Audio and comfort are perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisL,

      Fabulous! We are truly delighted to know your satisfaction with the exceptional sound quality, very comfortable fit design, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    BEST HEADPHONES EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these 3 years ago and they still work great! Sound is amazing and its so clear!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthony,

      We are very glad to hear that your WH-CH520 headphones are still performing so brilliantly after three years! It is fantastic to know that you are continuing to enjoy that amazing, clear sound quality day after day. We take great pride in the durability of our products, and your experience is a wonderful testament to that.

      Thank you for being a loyal member of the Sony family for all these years.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Long Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is INCREDIBLE!!! The sound is decent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BiancaS,

      You made the right choice! We're glad that you like the battery life and sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good fit, versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones fit well, sound good, and are easy to take with me wherever I go.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, AlexS! We're glad to hear that you are happy with the sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loud, they don’t fall off while working out which is what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great and the charge was long lasting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AirPods,

      Thank you for the 5-star rating! We're glad that you like the quality and battery of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have been working good connection is fast hopefully will last longer than the blue ones i got last year

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gym music

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it and enjoys using it at the gym! She says it’s been a while since she had a good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great school headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school easy to store and comfortable wired headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and quality. Very durable.I brought these for my 14 yr old and he loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent. Best headphones I ever had. Can be a bit uncomfortable with multiple earrings however they are very good and loud. The sound quality is amazing and the sound does not bleed through at all. Very good for the price!

    I would recommend this to a friend