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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2406 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,407 reviews
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my daughter she loves it. Would buy this again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MarchellaR!

      We’re so happy to hear that your daughter loves her new WH-CH520! It’s wonderful to know it made such a great gift and that you’d choose Sony again.

      Thank you for being part of the Sony family!

      Best regards,

      Gus,
      Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth Headphones for Fire Stick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for blue tooth connection to firestick. Easy wireless connection. One button touch to disconnect or connect. Sounds good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Excellent purchase. It was just what I needed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Maria!

      We are delighted to hear that you found the WH-CH520 to be just what you needed and that you consider it an excellent purchase. We designed these headphones to provide a great listening experience for your everyday life, and it brings us great satisfaction to know that you're enjoying the sound.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good battery and sound for the money iwould buy them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product qnd perfect to use for small heads

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones. The quality is superb and love the color. I will be purchasing another pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VershellC, thanks for sharing your great experience with the Sony - WH-CH520! We're honored to hear you're loving the stunning sound quality and beautiful color of your new headphones. Your support means the world to us. Thank you for choosing Sony! Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sauce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Fits well and easily adjustable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Milo22,

      Fantastic! We are really delighted to hear your satisfaction with the amazing sound quality, very comfortable fit design, and ease of use of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wireless headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and affordable. Good purchase and would recommend. Use at gym and while walking!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sensible and affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this for the price and sound quality, it could be more over ear but still nice and I'd buy another here soon!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, MikeG,

      Thanks for the review! We are delighted to hear how much you have been enjoying your Sony Headphones and their amazing sound quality! Do not forget to download the Sony Sound Connect app to enhance the experience!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Great quality. My grandson loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh,

      That's fantastic! We are so happy to know your satisfaction with the very comfortable fit design and amazing quality of the WH-CH520 Wireless Headphones. We are also delighted to hear that your grandson loves it. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great price great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Great feeling Loved everything from it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laurie, Fantastic! We're very happy to know you like the great sound quality and the overall feeling of the Sony WHCH520 headphones. It's wonderful that you loved everything about them. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for general use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance and good Bluetooth sensitivity. I got these for general purpose listening and they meet all my expectations. Their fidelity is good within Bluetooth’s limits and the convenience of wireless is great for general use but if you’re looking for real fidelity use wired headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Audiophile, Thank you for the excellent review! We're very happy to hear you like the overall performance, easy Bluetooth pairing, and great sound quality of your Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight headphones easy to pair and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life! This headphone is small and light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaeheeK,

      Fabulous! We are extremely pleased to know that you are satisfied with the compact & lightweight design and long-lasting battery life of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Amazing for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's pretty amazing for the pice of it not overally expensive and does the job, especially if you're looking for something without a cord I've had way too many headphones break over the years because of the cord wireless is the way to go

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavionT,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying the WH-CH520 and appreciate its value and wireless convenience. We understand how important durability and freedom from cords are, and we're glad this product supports your lifestyle. Your feedback encourages us to keep delivering reliable and affordable audio solutions. Thank you for sharing your experience!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quietness

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I love that it blocks out outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great good sound quality and they are very easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaA,
      We are delighted to hear that you're enjoying the WH-CH520 headphones! Thanks so much for taking the time to share your feedback.

      We focused on both great sound and a comfortable fit with these headphones, so it's awesome to know that's been your experience. The long battery life also lets you listen for hours without worrying about charging.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best headphones for my daughter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has gone through multiple pairs of headphones. This pair is her favorite and most durable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlueOx,

      That's fantastic to hear, whch520! We're thrilled your daughter's Sony headphones are her favorite and proving so durable. It makes us incredibly proud when our designs for sound and tough construction truly deliver for our customers. Thanks for sharing your positive feedback!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 4 out of 5 stars

    Sony Headphones Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift and my brother likes them. He doesn’t like that they are not noise canceling and they don’t fit around his ears. If you’re buying for an older person, get a different model. Sony is great though.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User245221,

      Thank you for sharing your experience!
      We are honored to hear that your brother is enjoying the gift of his new headphones. While the WH-CH520 is designed as a lightweight, on-ear model featuring an incredible 50-hour battery life and DSEE™ technology for enhanced sound quality, we understand that fit and noise cancellation are very important preferences. If you are looking for a model with an over-ear design that wraps around the ears and includes Advanced Noise Canceling, we highly recommend checking out the Sony WH-CH720N. It features our Integrated Processor V1 to help block out the world and may provide the specific comfort and quiet your brother is looking for.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price better then most great battery use at the gym always charged

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderL,

      It makes us really happy to hear that the Sony WH-CH520 is performing so well for your gym sessions.

      Knowing that the battery life keeps up with your active lifestyle is fantastic, as we designed these to be a reliable and high-value companion for daily workouts. If you ever find yourself looking to upgrade your fitness experience even further, you might enjoy exploring our flagship WH-1000XM6 model. It features our most advanced noise cancellation yet, which is perfect for blocking out loud gym music so you can focus entirely on your own playlist.

      Thank you for trusting Sony to power your fitness journey.

      Regards,
      Dominick sony-global