Customer Ratings & Reviews

Hi JuliaL, thank you for your positive feedback on the WH-CH520 headphones! We're delighted to hear that you find them comfortable and enjoy the sound quality.

Thank you for sharing your concerns about size and bass. While we cannot alter the physical dimensions of our products, we truly value your feedback and will consider it for future designs. In the meantime, you can personalize and enhance your audio experience using the Sony | Headphones Connect app. This app enables you to customize your sound profile, including bass levels, switch between different sound quality modes, prioritize sound quality or connection stability, and adjust EQ settings to suit your preferences.

If you have any further questions or need assistance with these settings, please feel free to reach out.
Thanks for choosing Sony!
Gus

Hi WilliamlP,

Thank you for sharing your awesome review! We love to see our products in action! We're also thrilled you like the exceptional comfort and amazing sound quality of these headphones. The WH-CH520 headphones are designed for all-day comfort. Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort.

Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony! -Jess

Hi loochay,

We’re thrilled the WH-CH520 is such a great upgrade! Its lightweight design and 50-hour battery life make it a perfect choice for comfortable, all-day listening.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Gutsu,

Thanks for the excellent review! We're delighted to hear you're the WH-CH520 headphones' great bass and the connection went smoothly.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi AnthonyB, You've made an excellent choice! We're very pleased to hear that your son is satisfied with his new Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam

Hi, GreggN,

Thanks for the great review and the 5-stars rating! We are delighted to hear that you have loved your Sony Headphones so far! Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long.

Thank you for choosing Sony, have a great day!
-DiegoV

Awesome, SpaceJourney! We're happy to hear your purchase went well and you appreciate the incredible audio, great battery life and perfect size of these headphones. Glad to know you find it easy to setup too. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess

Thank you for the fantastic review, JessicaM!

We are so happy to hear that your WH-CH520 headphones are the perfect fit for your gaming and music! It’s great to know that you’re finding the Bluetooth multipoint connection so useful; we designed them to be versatile enough to switch between your phone and computer seamlessly.

Thank you for choosing Sony and for sharing your experience!

Best regards,

Gus, Sony Social Media Team

Hi VictorR,

We are glad to hear your headphones are a great companion for your hikes! It’s wonderful that you can enjoy your favorite music while staying active.

Thanks for choosing Sony.

Best regards,
Eliab

Hi BrittanyV,

Amazing! We are so grateful to know that you love your new WH-CH520. We are also delighted to hear your satisfaction with the superb quality, long-lasting battery life, and quick-charge feature of these headphones.

With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

Thank you very much for your purchase and for choosing Sony!

Romeo

Hello AshleyR!
It is great to hear that your WH-CH520 is working so well for you and that the battery life is standing out!

While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

It’s a pleasure having you as a Sony customer!
Best regards,
Estefany

Hi RaymondC, awesome! We're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl