Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
Best buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect choice for the gym to listen to my pod casts. One of the best buys I've had at Best Buy! For the money you can't do better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarineMom,
Thanks for your great feedback! We are immensely pleased to hear the WH-CH520 is the perfect choice for your gym sessions.
Glad to know it’s been such a good buy for you!
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good!! ......................................
I would recommend this to a friend Upright position is best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great until you lay down with them on. They move around and that makes it hard to hear good. If you use them while upright they are great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelanieH!
We are very glad to hear that you’re liking your WH-CH520 while you're up and moving around! We appreciate you letting us know about the fit when you're lying down; that kind of detail really helps us out.
Thanks for choosing Sony and sharing your feedback!
Best regards,
Estefany
- Pros mentioned:Battery life
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass ,battery life ,between charging times,value for your money, works for multiple Bluetooth compatible devices. Only complaint is sweaty ears after a while but that’s expected with a firm fit + hot weather
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crissv,
Thanks for sharing your 5-star review and experience with the WHCH520. We're glad that you like the sound quality, battery life, and Bluetooth compatibility of the headphones. Your feedback about its comfort is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headset properly and adjust the headband depending on your head shape. You may find these links helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph
- Cons mentioned:Volume
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones but my only gripe is that the volume on these headphones are relatively low.
I would recommend this to a friend - Pros mentioned:Sound quality
Reliable inexpensive headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price and excellent quality! The sound is great!
I would recommend this to a friend - Pros mentioned:Battery life
Not worth buying!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not good! I was so excited to use them as these are my 2nd Sony headphones! When I first purchased I realized they were not loud and I can hear everything around me if I am somewhere. Also about 3 weeks later one side sounds lower than the other or not working and some days it sounds normal. So now I’m stuck with these since I’m out of the return or exchange policy. Really sucks as I would like to just exchange for another Sony model as I loved my 1st Sony headphones which made me get another pair when I lost them. Sadly, only plus is battery life!
No, I would not recommend this to a friend - Pros mentioned:Comfort
SONY HEADPHONES/COMFORTABLE AND GREAT SOUND
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Comfortable and easy to connect.
I would recommend this to a friend Great Headphones for Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones for my wife, she love the fit and not a fan of noise cancel, so these were perfect. The price point makes these headphones a great value as well.
I would recommend this to a friend- Pros mentioned:Sound quality
Good bass and sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bass and sound quality, best buy staff helped to find a nice beige color one.
I would recommend this to a friend Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great. Like that they fit perfectly over my hearing aids.
I would recommend this to a friendPerfect for my ASD kiddo!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son has autism and sensory issues. These are a lifesaver for him! The fact the ear pieces flip to lie flat is just genius and so helpful for my special needs kiddo! He loves them!
I would recommend this to a friend- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color the sound the size. Perfect for the gym
I would recommend this to a friend Ready to wear!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were purchased as a gift for our company summer party/kids prize. They loved them! These headphones were easy to use and have lots of features for the price. I want to buy a pair for myself!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Judymo,
That's fantastic! We are thrilled to know that they loved our WH-CH520 Wireless Headphones. We are also delighted to hear your satisfaction with the ease of use, reasonable price, and amazing features of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Not comfortable with glasses
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not uncomfortable with glasses but very good sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, sound and quality for the price. Overall Great!!
I would recommend this to a friend A great price for headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great for the price. I did have to purchase a Bluetooth adapter for my PS5 to connect but it was worth it. If you’re interested in buying them for your system. Purchase a Bluetooth device USB-C, much better and leaves the USB port open for charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Silenza2369, we're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl
- Pros mentioned:Sound quality
Good headphone!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought many Shiny headphones over the years and have never been disappointed. This one is no exception.. very good design and sound quality output. Plus I got it on sale during Black Friday in July.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maharaj, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
Sounds clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great got it for my daughter she 9 just right for her while not being too expensive
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LamarT!
Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that they are a perfect fit for your 9 year old daughter, offering both comfort and affordability.
We appreciate you choosing Sony!
Best regards,
Estefany
Great value headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value headphones. I use this when I go for a walk to listen to music and I use them in teams at work works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardA,
Thanks so much for the feedback! It is fantastic to know that your WH-CH520 headphones are working out so well for you, whether you're out for a stroll or busy on a work call. We love hearing how they fit right into your daily routine.
Thank you for selecting Sony!
Warm regards,
Estefany