Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity
Good Value, Easy to connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily connects to all devices. Good value for money
I would recommend this to a friend power of good customer knowledge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent customer service. listen carefully and willing to share computer knowledge others
I would recommend this to a friend- Pros mentioned:Sound quality
Very Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, good value for the money. All functions worked as advertised.
I would recommend this to a friend - Pros mentioned:Comfort
Helping Ear
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to deal with a lot of issue while attending my own life this wireless headphone is an excellent help for me. I love them they are very comfortable.
I would recommend this to a friend - Pros mentioned:Connectivity
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great and super easy to connect to TV.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for daily use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, Good for Zoom/Teams calls and decent for music.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass really good, sound quality good as the inzone, connect to smart tv 360 surround sound quality. Only down side is difficult volume up or down and skip sounds buttons. Probably could have put them on the surface.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ExtremelyNiceGuy,
Fantastic! We are so happy to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. We greatly appreciate your input with its control buttons design. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and sound is fantastic!! Easy to connect to TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dude,
Thank you for choosing Sony!
We’re excited to hear that you’re enjoying the excellent sound quality and ease of connection with the WH-CH520 headphones. It’s great to know that they offer such great value while seamlessly enhancing your TV experience. Your feedback truly means a lot to us!
Best regards,
-Fred
- Pros mentioned:Sound quality
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound for the price with a nice bass!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your feedback, GregoryW! We're delighted to hear that you’re enjoying the sound quality and bass performance of the WH-CH520 headphones. Providing great audio at an accessible price is something we strive for, and it’s wonderful to know the headphones meet your expectations.
If you ever want to further customize your listening experience, consider exploring your device’s equalizer settings or the Sony Headphones Connect app (if compatible) for even more control over your sound preferences. And if you have any questions or need tips on care and maintenance, feel free to reach out—regular cleaning and careful charging can help maximize longevity and performance.
Thank you again for choosing Sony! Your satisfaction motivates us to keep delivering quality products.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony never ceases to amaze. I was skeptical about getting these over ear type of headphones for the gym because I became so used to ear buds, but I have no regrets. Love them and will definitely buy them again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spenster,
Fabulous! We are truly happy to know that love your new WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for trusting Sony!
- Romeo
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works realy good,hope to buy it again Perfect for every music
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KudiratO,
Thank you for choosing Sony!
We’re honored to hear that the WH-CH520 headphones are performing well for you and that they enhance your music experience. Your intention to purchase them again is truly appreciated, and we are pleased they deliver the quality and performance you expect.
Best regards,
-Fred
- Pros mentioned:Sound quality
Best affordable Bluetooth headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very affordable and easily connects to any device. The sound quality is good and it's made with quality materials. This will definitely last you for a while if taken care of.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sham, Great! You definitely made the right choice. We're delighted you are enjoying all the improvements we made on these headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Works as expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I blught this for myself and my daughter. They work well but i will admit I am not great at telling sound quality. The sound was good to my ears. They sit on top of the ears, not around so that does get a little uncomfortable after a while.
I would recommend this to a friend - Pros mentioned:Sound quality
Quality headphone at affordable price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality headphone from Sony. The sound quality is good but the only drawback is the microphone is it not able perform noise cancellation.
I would recommend this to a friend Love these headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, these are the best headphones. I recently got my PC and I was looking for headphones that were on the cheaper side and I came across these. I’m glad I did, 10/10!
I would recommend this to a friendSony headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable and reasonable price point I wish it was compatible with my ps5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoreyT!
Thank you for your feedback on the Sony WH-CH520 headphones. We are pleased to learn that you find them reliable and reasonably priced.
Regarding compatibility with the PlayStation 5, the PS5 does not support Bluetooth audio connections due to potential latency and bandwidth issues. Therefore, the WH-CH520 cannot be directly connected to the PS5.
For an optimal gaming experience with the PS5, we recommend our INZONE series headsets, such as the INZONE H9, INZONE H7 or INZONE H3. These headsets are specifically designed for gaming and offer seamless compatibility with the PS5.
Thanks for choosing Sony and sharing your feedback!
Best regards,
Estefany
Very good for the gym
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got them to be gym head phones, i keep them in the car just for that reason. The only thing i wish is that the noise cancellation was a little bit better. But if i wanted that I could’ve bought me $399 pair. So you get what you pay for. I give them a 8.5/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ace1, Thank you for the positive review! We're very pleased to hear you're enjoying your new Sony WHCH520. Please note: These headphones doesn't have a noise cancelling feature. If you're looking for a Sony headphones that has an active noise cancelling feature, please check out the Sony WH1000XM4 and WH1000XM5. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
Regular, I guess
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work as expected. Nothing special. Decent for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherF!
Thanks for sharing your feedback with us! It is great to hear that your WH-CH520 is performing reliably for you.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thank you for being a Sony customer and for your honest review.
Warm regards,
Estefany
- Pros mentioned:Sound quality
This was a surprise!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't expecting much from a pair of $60 dollar headphones just for riding with my mother in a car, but my gosh this thing is packed full of low and high frequency sounds!
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, sound is so clear. Always wanted wireless headphones
I would recommend this to a friend