Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Great Service and Product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones -- very comfortable. Also, the person who helped me find headphones within my price range was extremely helpful and kind. All in all a great experience and purchase. Thank you!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anna,
Amazing! We're thrilled to know that you love our WH-CH520, and that you are satisfied with its very comfortable fit design & superb performance. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality on these headphones are great. The only complaint that I have is the size of thr headphones-if your head is even a little large, they will be tight.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality headphones good audio good design and nice app
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing sound
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love these headphones for headphones that are under $100 these sound quality is amazing. The only thing I didn’t like is how small the ear piece is.
I would recommend this to a friend - Pros mentioned:Battery life
Nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these in my car to connect for entertainment system in the rear seats. They are pretty good. And another good thing is we can recharge these. No need to bothered for batteries.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anil, amazing! We're glad you are enjoying our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony head sets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, sound quality is very good. I have no complaint.
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones sounds really good also i had beats and i think it sounds better than the beats
I would recommend this to a friend perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for my 7 year old with Autism. He is about to cancel out all the noise around him
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chuchibaybee,
We feel privileged to know that the WH-CH520 is providing such a positive experience for your child. We understand how important comfort and consistency can be, which is why we designed these headphones to be lightweight with soft earpads and a pressure-relieving headband for extended wear. The extraordinary 50-hour battery life also ensures that their favorite sounds or calming audio stay available without the disruption of frequent charging. It is truly heartening to know our technology is playing a helpful role in your 7-year-old’s daily routine.
Thank you for trusting Sony.
Best regards,
Dominick
Excellent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. I didn't want to spend a lot but wanted some for versatility.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadysonH,
We are happy to hear that the WH-CH520 is providing the versatility you need at a great value. It is wonderful to know they are a perfect fit for your requirements.
Thanks for choosing Sony.
Best regards,
Eliab
Awesome for music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music with bass and I'll be jamming out with my friends
I would recommend this to a friend- Pros mentioned:Sound quality
Sony man
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was surprised of the sound great headphones for the price
I would recommend this to a friend - Pros mentioned:Battery life
Good headphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is impressive, ensuring that my voice comes through clearly without much background noise interference. The battery life is another highlight—offering up to 50 hours of playtime on a single charge.. While I have mostly positive experiences with the WH-CH520, there are a few minor drawbacks worth mentioning. The headphones do not have active noise cancellation, which might be a dealbreaker for those who need to block out noise entirely.
I would recommend this to a friend - Pros mentioned:Comfort
Ok, for what I use them for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I mainly use them to listen to shows while cleaning the house. They are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christina!
Thanks so much for sharing your thoughts on the WH-CH520.
We're really happy to hear they’re making your housework a bit more enjoyable!
Thanks again for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life
Great investment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I perfer these over my AirPods yes these headphones are not noise canceling which dont matter and I dont have to worry about charging it so many times.
I would recommend this to a friend - Pros mentioned:Sound quality
Really good flr the Sale Price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awe awesome by all it was himself and so I tried some of the JBL a few times over the ear and my last headphones were beats that went in your ears and they didn’t seem loud enough and these were just perfect. I can’t hear a thing outside of them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonWLosAngeles, we're glad you like our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Such great quality for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Not only are they affordable, but they're quality. The cool features on the app to adjust the sounds are definitely a plus.
I would recommend this to a friend Definitely a buy now if on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale $30 off, use daily, the linking to other BT devices sometimes problematic but cannot say it is the headphones Its not a 400 $ apple item but for 40 $ it is pretty outstanding Using the app in android provides flawless one button connevtion to phone Using these right now
I would recommend this to a friend- Pros mentioned:Sound quality
decent
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing special good Sony quality, decent price, for this item
I would recommend this to a friend Gift for Angel Tree Child
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were bought for a child on our Angel tree. Im sure there were much appreciated
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleM!
Thank you for sharing your kind gesture with the WH-CH520 headphones. It is truly wonderful to know they were part of such a meaningful gift!
Thanks for choosing Sony!
Warm regards,
Estefany
Sony headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Sony is stellar but over time the band started to widen and they fall of when I lean over or lay back
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, JoelZ!
We are happy to hear that you find the WH-CH520 to be a stellar product! It is wonderful to know that the sound quality and performance have met your expectations.
Regarding the fit over time, we appreciate you bringing this to our attention. While the headband is designed to be lightweight and flexible for long-term comfort, we understand how a change in tension can affect your experience—especially when leaning back. We suggest ensuring the sliders are fully retracted when not in use to help maintain the original shape of the band.
Your feedback is incredibly valuable as it helps our engineering teams look for ways to improve the durability of our future designs. Thank you for being a Sony customer!
Best regards,
Gus, Sony Social Media Team