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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2407 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,406 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and amazing battery life. Only have had to charge them 2 times since purchased and have used them daily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget Headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the price category! It is easy to use for dual device with the app. Great option if yo don't want to pay several 100s for a premium headphone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always an awesome buy! Awesome quality! I would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift for my little sister as she as looking for something comfortable and easy to wear at home....with good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great price for a great product. My husband loves these so much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BeeW,

      Thank you for choosing Sony!

      We're honored to hear that the WH-CH520 headphones are a great fit for your husband. Knowing they bring enjoyment and value means a lot to us, and it motivates us to continue delivering quality products that make a difference in everyday moments.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    My buddy ooooooooooooooooo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hedset with wireless ooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooò

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and pairs easy with my phone. I would definitely recommend for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy them and is good enough for me that was i looked something good at low price and it works well for me !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My every days

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best battery life for the best price. I have owned these and the 720's and would recommend these over the nicer headset if you do not require noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerD,

      Great! We're thrilled that you are enjoying the battery life of the headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved these. He was super excited and they get the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Black Friday special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain. I bought them for my Mom to use with her Samsung tv so she doesn't disturb her roommate. She's pleased with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JSTN!

      We are so glad to hear that the WH-CH520 headphones were a great bargain and are working out so well for your Mom! It’s wonderful to know they’re helping her enjoy her Samsung TV while keeping things quiet for her roommate—that sounds like a perfect solution for everyone.

      We’re pleased that she’s happy with the fit and sound. Thank you for choosing Sony for such a thoughtful gift!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Inexpensive Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 other headphones like this. All from Best Buy. All have been good headphones. I would recommend these for inexpensive headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony never fails

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase, great price, good quality, sony never fails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never disappoints tbh, the headphones are really good for a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset! I can easily connect it to any of my devices. I mostly use it while gaming and for the price the sound is fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music lover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling and great price. Our Grandson loved them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my son and I tried them out to see the quality and now I’m searching for a pair of my own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, definitely not the worst. I bought them for a ‘tween who thinks they work just fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MisterM,

      It is fantastic to know that these headphones are working out well and proving to be a reliable choice for their daily use.

      We designed the WH-CH520 to offer a balanced, high-quality audio experience with an emphasis on comfort and incredible battery life—up to 50 hours—making them an ideal option for younger users who are always on the go.

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeat

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the greeeeeeeeeeeeeeeeeeeeeeeeeeat review, JessicaV!

      We are so happy to hear that you are loving your WH-CH520 headphones. It's awesome to know they’ve made such a big impression on you.

      Thank you for being part of the Sony family!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised how well these worked for me! I use these for the gym and the battery last very long! Obviously not the highest sound quality but great for what you pay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioW,

      That's fantastic! We are extremely pleased to know your satisfaction with the long-lasting battery life and superb performance of the WH-CH520 of its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US