Customer Ratings & Reviews
- Model:
- WHCH520/B
- |
- SKU:
- 6533161
Customer reviews
Rating 4.6 out of 5 stars with 2407 reviews
(2,407 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Headphones are fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I got it due to my current phone not having a headphone jack
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MatthewB
We are excited to hear that the WH-CH520 are working out so well for you!
Thanks for choosing Sony and happy 2026!
Best regards,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Replacement Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to purchase these for my wife as a replacement for her broken ones. She has not used them yet but they look very nice and had good reviews on Best Buy and Youtube.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RevMassey, Congratulations on your new Sony WHCH520! We're thrilled to hear you were able to get them as replacement for your wife. Even though she hasn't used them yet, the fact that they look very nice is definitely a promising start. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great for the price! I love Best Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones because the why cancel out the noise. Perfect for studying. The only thing I wish is that we’re foldable do they can fit easier in my backpack!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaisyM, we're glad you love our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice, Clear Sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my daughter and she fell in love with them. They were perfect for the price. They sound REALLY good too!
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
Perfect for School
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bring these pair of headphones to school everyday so I can listen to music. The battery lasts a while and is easy to pair. In my opinion this is a great buy.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great wish it came with a case but they are amazing
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and affordable, good quality and good fit.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple headphones. Sounds great. Not noise canceling but turn them high enough and yoou wont hear anything else anyways
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, would buy again, sounds great, no problems
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good set of headphones for the money. Works very well. Clear.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good pair of headphones at a good price. I would with the exception of an implemented headphone jack, i would highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieW,
Amazing! We are so happy to know your satisfaction with the superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for recommending our WH-CH520 and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Check me out ladies!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing!! I use them quite often and they work so well!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ValerieL,
Thank you for choosing Sony!
We're elated to hear that your WHCH520 headphones have become a reliable part of your daily routine. Knowing they work so well for you encourages us to keep delivering quality and performance you can count on.
Best regards,
-Fred
Rated 5 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the gym and everyday use. My daughter loves them.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CeliaG,
It’s a true pleasure to hear that your daughter is loving her new headphones. We are delighted to know that the WH-CH520 is working out so well for her, whether she is at the gym or just using them throughout her day.
Thank you for trusting Sony.
Regards,
Dominick
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the bass of the songs, how easy it was to step up and how good the quality of the headphones are
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product The sound quality is amazing
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friend Rated 4 out of 5 stars
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, very good everyday headphones for walking in the cold. Wish the on/off control was easier to use and no way to tell if the power is on or off.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Blue
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Worth a buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice bass and battery back up but only single color option is usually available.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound……………………………………………….:………………………………………………..
I would recommend this to a friend Rated 5 out of 5 stars
Worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for the price. I use it mainly for the gym and I have no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Louiesitoo,
We are honored to hear that your WH-CH520 headphones are serving you so well during your gym sessions. We are glad to provide a reliable audio companion for your workouts and thrilled to know you are happy with your purchase.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
Rated 4 out of 5 stars
Super Cool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shipping was fast and quick, arrived a day earlier than expected. It works very well. It would be 5 stars but even for someone like me who is used to setting up bluetooth stuff the set up was difficult and i feel like it doesnt need an app. Overrall very good item i do recommend
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi duckiei, thank you for taking the time to share your experience with the WH-CH520! We are thrilled to hear that you find the headphones to be functioning well.
We understand that setting up Bluetooth devices can sometimes be a challenge and we appreciate your feedback regarding the app.
The WH-CH520 features long battery life, comfortable design and high-quality sound, making them a great choice for any music lover.
Thank you for choosing Sony. Your recommendation means a lot to us, and we hope you continue to enjoy your headphones!
Best regards,
Estefany












