Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing for the price you get perfect will definitely upgrade to another Sony this is my first time ever trying it's I really like itk
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KapriceB,
Amazing! You've made a great choice! We are extremely pleased to know your satisfaction with the incredible sound quality and superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Highly recommend. Great Price!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses these headphones for work. Great sound and excellent for calls. Can't tell she is not using a handset!
I would recommend this to a friend Second pair, id buy a third
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair in 2023 they were great till i fell on turning them into landfill material immediately. Bought another pair the next day, same great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DjCodemam,
Thanks for sharing your experience with the WH-CH520 headphones!
We're sorry to hear about your first pair, but we're truly hearted to know you loved them so much that you needed to get a second set right away. We appreciate your loyalty and are happy to hear that you're enjoying your new pair just as much.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Sony Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these headphones. Note - read the instructions on how to charge and repair.
I would recommend this to a friendGood headphones for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price. No problems with setup except with my HP laptop.
I would recommend this to a friendLive love music
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loved her gift. She didn’t even wait till xmas
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamerhappy,
It is truly wonderful to know that your daughter was so excited about her gift that she couldn't wait until Christmas to start using it. We are thrilled to hear that she is already enjoying her new headphones and that they brought such immediate joy.
Thank you for trusting Sony.
Regards,
Dominick
Kid friendly headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another headset for the kids much needed will spread the word
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonishaI!
It is fantastic to know that you are looking into getting the WH-CH520 for your kids. We are so glad you’re finding our product helpful for your family!
The WH-CH520 is a great choice because of its massive 50-hour battery life, which means less time spent worrying about charging. These headphones are also super lightweight and have soft earpads, making them comfy for smaller heads or long car rides.
Thanks for choosing Sony. Enjoy the holidays!
Best regards,
Estefany
Can you hear that
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these. Order came quickly great bass
I would recommend this to a friend- Pros mentioned:Battery life
Sony Headphone for conference call
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good over the ear headphone. Clear phone calls and long battery life. But may not be a good if you wear glasses while using this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi adykang,
Amazing! We are thrilled to know that you are enjoying the amazing call sound quality and long-lasting battery life of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you can catch it on sale ...buy it, my kids using those headphones and they like it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, gMasta!
We’re so glad to hear your kids are enjoying their WH-CH520 headphones. It's great to know they’re a hit with the family, especially when you can snag them at a good value! Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Great quality. Great price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son to use on his devices. He tends yo be rough on his headphones, but these are holding up.
I would recommend this to a friend Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a Christmas gift for my son and it likes them so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
We are very glad to hear that your son is enjoying his new headphones. He is sure to appreciate the impressive battery life of up to 50 hours for non-stop music, as well as the Multipoint Connection feature that allows him to quickly switch between two Bluetooth devices at once.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eork great for zoom, teams, etc calls. Headphones are very good for bluetooth and noise cancelling. The microphone picks up well also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cwm2,
Thanks for commenting! We are extremely pleased to hear that you are satisfied with the exceptional performance of the WH-CH520, especially when using it for meetings/calls. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was awesome, I bought another one recently
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, TimothyG!
We are so thrilled to hear that you find the WH-CH520 awesome—so much so that you decided to pick up a second one! It is a huge compliment to our team when a customer loves a product enough to buy it again. We hope both sets of headphones are providing you with the long-lasting comfort and great sound quality you expect from Sony.
Thank you for your incredible loyalty and for being a part of the Sony community!
Best regards,
Gus, Sony Social Media Team
Charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products very nice service at the store .
I would recommend this to a friend- Pros mentioned:Comfort
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a gift for my wife and she loves them. They are very comfortable and easy to use. Will be getting them for myself too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwinG,
Fabulous! You've made a great choice! We are thrilled to know that you find our WH-CH520 Wireless Headphones perfect as a gift and that your wife loves them so much.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
We are looking forward to your other purchase and thank you very much for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Allen Head Phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These make the sound on my tv a lot more clear. Better than a sound bar. And I can still here my wife when she calls me.
I would recommend this to a friend Did not like..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not crazy about the sound. And there wasn't much bass. And you literally can hear every sound near you. The color I purchased looks very cheap. I returned them
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello DemarieM,
Thanks for the review and for sharing your honest thoughts on the WH-CH520. We're truly sorry these headphones didn't live up to your expectations, especially regarding the sound quality and the look of the finish.
We’ve taken your notes to heart, and we hope we can earn back your trust with our future products.
We appreciate you giving Sony a chance with this product.
Warm regards,
Estefany
- Pros mentioned:Sound quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Use them daily when I workout with no issue. Great sound quality for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony's good product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hear only what I am listening to it totally keeps out unwanted noise.
I would recommend this to a friend