Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
Awesome for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to gift my mom a set of headphones that would be great but wouldn’t break the bank. She is not super techi so the headphones needed to be easy to use as well. This headphones checked all of the boxes and they are surprisingly really good. Definitely worth the price
I would recommend this to a friendGood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great. They arrived in good condition
I would recommend this to a friendBrand response from SonyListens
Posted .Hello User309078,
Thank you for choosing Sony!
We couldn't be happier to hear that your WHCH520 headphones are working well and arrived in excellent condition. Ensuring a smooth experience from delivery to daily use is very important to us, and your feedback encourages us to maintain that standard.
Best regards,
-Fred
- Pros mentioned:Weight
ok basic headphones for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok basic headphones. bought for long flights. light enough thy don't make your ears sweat. app is useless, battery is good. haven't tried to use to answer phone so can't vouch for that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fxsales,
Thanks for commenting. We are thrilled to know your satisfaction with the very comfortable fit design, long-lasting battery life, and reasonable price of the WH-CH520. We greatly appreciate your input with the Sony | Headphones Connect app. With the Sony | Headphones Connect app you can fine-tune your headphones and maximize its volume to your liking. And from there you will find all sorts of tools like an equalizer for your WH-CH520.
ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the money they are nice sounding,not like my quiet comforts,but ok,great price
I would recommend this to a friend Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product for the price. Don’t overpay for all tjose fancy expensive headphones.
I would recommend this to a friend- Pros mentioned:Sound quality
Wow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow what a great value! Very impressed with the quality for the money.
I would recommend this to a friend - Pros mentioned:Comfort
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas gift for my step son and he loves it. According to him it’s comfortable on his ears.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent headphone.I will only buy Sony The sound is incredible and the charge time is so fast .
I would recommend this to a friend - Pros mentioned:Sound quality
Sony - WH-CH520 Wireless Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT QUALITY & VALUE, EXCELLENT PRODUCT, SIMPLE TO USE.
I would recommend this to a friend - Pros mentioned:Comfort
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying using the headphones. They are comfortable and work well. They are a great value.
I would recommend this to a friend Good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing is , they make you download apps in order to find Bluetooth first, you can deletem later tho
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yyss, we are thrilled to hear that you think the WH-CH520 are good headphones!
We also want to confirm an important point you mentioned: you do not need to download any app to get your headphones connected and working. You can absolutely use the standard way: just turn on the headphones, put them into pairing mode and then connect directly through your phone's Bluetooth settings.
The Sound Connect app is only there if you want to play with extra features like adjusting the sound settings, but the core function is there without it.
For more details, please see this link. We've included extra information there that you might find useful. https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. I use it to work out at the gym. The battery last a lot.
I would recommend this to a friend - Pros mentioned:Sound quality
Quality is very good. Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and sound quality is very good with that price! I personally recommend to buy quality products from best buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ravi, Thanks for sharing your experience. We are glad that you are very comfortable with your new Sony headphones and that you like their sound quality. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort
Beautifully Simple Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these for about a month or two now and they are so much more comfortable than in-ear buds. Call quality is a-ok too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheEmperor,
That's fantastic! We are so happy to know your satisfaction with the very comfortable fit design, exceptional call quality, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable with great sound quality. Just as good as the more expensive headphones by Sony. Easy to pair.
I would recommend this to a friend Good in general
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It´s good, not the best one. Sometimes the people doesn´t hear me or my voice sounds very far away. Connectivity is complex for the second device. Not bad for the price I paid.
I would recommend this to a friendSONYHEADPHONES
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My child loves to tune us out with these! Great color also!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EHOWARD,
Thank you for sharing your feedback on the WH-CH520 headphones.
We are excited to hear that your child loves them and that you appreciate the great color options!
Thanks for choosing Sony!
Best regards,
Estefany
Great Value for good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have worked excellent for what I was looking for and I am not afraid to let my kids borrow them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinH,
It is most rewarding to hear that the Sony WH-CH520 headphones have worked excellently for your needs! We're also very glad to know you feel confident in their quality and durability, even when sharing them with your kids. We truly appreciate your support and thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life
The best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones for the price!!!! I use them everyday. The battery lasts forever !!! Great product!!
I would recommend this to a friend - Pros mentioned:Sound quality
headphones
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These are perfect for busy rooms or a lot of noise around. I hooked them up to my TV for late night listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Amazing! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo