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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2408 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,409 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH-CH520-Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Seamless Bluetooth connectivity. Good value for the money. Didn't face any issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Harish,

      Thank you for the 5-star rating and we're glad to hear that you like the sound quality, Bluetooth connection and value of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony WH-CH520 headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint volume and on/off buttons should be highlighted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimothyP,
      Thanks so much for taking the time to share your feedback with us.

      We really appreciate the suggestion about highlighting the volume and power buttons on the WH-CH520. Hearing directly from our listeners helps us understand how to make our headphones easier and more intuitive to use.

      Thanks again for being part of the Sony family.
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good, not great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headphones at a reasonable price. Sound and features are all fine. The durability could be a bit better, as the last ones started to fall apart after a few years. Thankfully they're not very pricey to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good head phones for the price works absolutely…..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and the price point is even more amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounds great. Enjoy the wireless for easy gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! Would definitely recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good High quality build Would definitely recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trial run

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was for my wife to listen to pod casts. She seems to like the headphones. Of course more money would have bought a better quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidC,
      Thank you for your time writing this review! That's very sweet of you on getting your wife a new pair of headphones. Nice to know she likes it. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Reasonable price for quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality great sound. I have a few of these for Apple TV

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item easy to install battery life is very good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Still working rven after a couple drops

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for price. I would buy again. Their good for workout.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter she is 6 years old wanted something cheap but also good quality great connection and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First headphone purchase ever. Didn’t expect it will be such good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH CH520 Wireless Headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Sound great, wireless works great. Haven't really tried the microphone yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good battery life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life but little noise cancellation. It’s basic headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone, crystal clear sound and mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. Solid product, great reach and sound and mic works beautiful at an excellent price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IGORCRUZ,

      That's amazing! We are so grateful to hear that you are happy with your purchase and that you are satisfied with the exceptional sound & microphone quality, stable Bluetooth connectivity, and reasonable price of the WH-CH520 Wireless Headphones.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was a gift. Our little friend loved them and wears them all the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute color, not the most functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color. Doesn't get small enough for my small head. Doesn't cover entire ear and sits on ear instead so not the most comfortable if you have a lot of earrings. Had some trouble with turning on/off the bluetooth connection. Worth it for the price though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your honest feedback, FelS!

      We’re glad you like the color and value of the WH-CH520. We are sorry to hear about the fit issues and the trouble with the Bluetooth connection. Since these are an "on-ear" design, we appreciate you mentioning how they feel with earrings, as that is very helpful for other users.

      If you continue to have trouble with the Bluetooth, please reach out to us so we can help!

      Thank you for choosing Sony.

      Best regards,

      Gus, Sony North America Customer Support sony-global