Customer Ratings & Reviews
- Model:
- WHCH520/B
- |
- SKU:
- 6533161
Customer reviews
Rating 4.6 out of 5 stars with 2414 reviews
(2,414 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Connectivity, Sound quality
Rated 5 out of 5 stars
Great value for money!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using these Sony headphones and I'm very satisfied. The standout feature is the battery life—it lasts a long time, so you don't have to worry about charging them constantly. Connecting them is incredibly easy and hassle-free. I think the price is very fair for the excellent quality they offer. Five stars!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MARCOSG,
It is most rewarding to hear how satisfied you are with your headphones. We are glad that the incredible battery life and hassle-free connectivity are giving you a seamless listening experience, all at a value you appreciate.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Connectivity
Rated 5 out of 5 stars
Impressive Sound Quality and Comfort!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using these headphones daily and they’ve exceeded my expectations. The sound is crystal clear with strong bass and balanced mids/highs. They’re super comfortable—even during long listening sessions—without causing ear fatigue. The Bluetooth connection is stable and easy to pair, and the battery life lasts me multiple days on a single charge. Great value for the price, especially with the recent $10 price drop. Highly recommended!
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
High Quality Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. Its good enough for enjoying music and for me, really great for meetings remotely. The mic is good enough and I find these headphones to be very comfortable. Can't really beat the price and quality combination. In my opinion, these are a great deal for daily headphones. For hi end audio, other headphones would be more suitable but I've found these headphones to be not overbearing in the audio spectrum. Battery life also appears really good. Used them all day and it says it has 70% remaining. Plus I like how fast it syncs to my devices, another plus
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Sony WH-CH520 Wireless Headphone Review:
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has long been revered for its expertise in crafting exceptional audio gear, and the WH-CH520 stands as a testament to this legacy. Let's highlight its distinguishing features: Sound Quality: True to the Sony brand, these headphones deliver crisp, clear audio. Whether you're engrossed in music, movies, or calls, the CH520 ensures a balanced sound signature that enhances the listening experience. Wireless Freedom: The Bluetooth connectivity is seamless and stable, offering the joy of untethered listening without any hitches. Long-lasting Battery: The WH-CH520 promises hours of playback on a single charge, which is a boon for those on-the-go or those who simply dislike frequent charging. Built-in Microphone: The integrated microphone makes switching between music and calls effortless. It's clear, and the ambient noise reduction ensures your calls are of excellent clarity, even in bustling environments. Comfort & Design: With a sleek black finish, it's not just about aesthetics but also comfort. The ear cups are cushioned, and the lightweight design ensures you can indulge in extended listening sessions without any strain. To conclude, the Sony WH-CH520 is an embodiment of quality and convenience at a reasonable price point. It's a perfect companion for those seeking a blend of style, comfort, and impeccable audio performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moonshotmoose,
Fabulous! Thank you very much for sharing your in-depth experience with the WH-CH520. We are extremely pleased to hear your satisfaction with the incredible sound quality, stable & reliable Bluetooth connectivity, long-lasting battery life, exceptional call quality, very comfortable fit & stylish design, and reasonable price of these headphones.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Exceptional Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a set of Bluetooth wireless headphones for a new LG OLED television I had just purchased. This set of Sony headphones fit the bill perfectly and at an exceptional price point. They are feather light, connected to my tv with ease, and have plenty of battery life for hours of use between charges. The ear cups are small and sit on my ears as opposed to over them but I can wear them for extended periods of time without any discomfort. Then sound quality is good. There is no noise cancellation so I would recommend using them in an environment without too much ambient noise. All in all I have been very pleased with them so far.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
The Earth friendly headphone
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony’s WH-CH520, the earth friendly headphones. First thing you will notice is the packaging. It is light, small, and when you open it you won’t find a lot of stuff inside like we normally use to. The box you can tell immediately is recycled material and it does not contain any plastic packaging inside. In the box you get the headphones, USBC charging cable and some manuals. Setting them up was a breeze, I do appreciate how Sony is implementing such an easy way of pairing their devices with Android and Windows operating systems. Just by turning the headphone on, it will automatically show up on your mobile device or Windows PC and ask if you want to pair it. The headphone itself is light and it looks simple. On the right ear cups there are 3 buttons with multiple functions. It also houses the mic and the charging port. The buttons are used to control music, summon the assistant and phone calls. This is a budget headphone so don’t expect a premium build. It is mostly plastic and the same goes for the cups foam cover. The cover for the speakers also seems to be made of some type of recycled material. However, don’t be fooled by the looks, they sound pretty darn good for being budget headphone. I was impressed with the sound, it was loud, clear, and with a clean bass. It was not the type of deep base that you’ll get from a more premium headphone but it was good enough for this device. These headphones also support 360 reality audio. To take advantage of its capabilities you have to use the Sony headphone app. In the app you turn on the 360 audio feature. You have the option to measure your ear size, apparently the app analyzed it and adjust the 360 audio accordingly. To use that feature you’ll have to download a separate 360 reality audio app and create an account as well. I honestly didn’t see the purpose of that app but it was required to be installed to finish the setup for 360 audio. I honestly didn’t notice a difference in sound without the 360 app. Call quality was good as well. Person on the other end was able to hear me loud and clear. When it comes to batteries they will last a long time. Manufacturer suggest 50hrs of continuous play time and about 200hrs standby. The only negative I found about this headphone is the earcup size. They seem to be made for a person with small ears. I consider myself to have an average ear size not too big or too small. This headphone will not cover my entire ear, you will also notice that the ear cups are not that big compared to some other headphones. Despite their size, they were able to produce a good clean sound, but not the seal you prefer to mask the outside noise especially if you have large ear size. That’s a trade off because this device does not support noise canceling. Another thing I noticed, after prolonged use my ears got a little warm and had a little bit of sweat. Overall this is not a perfect headphone and if you want close to a perfect device it will come with a higher price tag. For the price you pay for these, you’re getting good earth friendly headphones with good quality sound and great battery life and that’s of course if you don't have large ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wishkid, Thank you for sharing your thoughts on the Sony WH-CH520 headphones. Your detailed review provides helpful insights into the features and performance of the headphones.
It's great to hear that the packaging is eco-friendly and that the setup process was easy. The long-lasting battery life and good quality sound are also impressive for a budget headphone. However, it's important to note that the ear cups may not fit comfortably for people with larger ears and that the lack of noise canceling may not provide enough sound isolation in noisy environments.
Thank you for sharing your experience with the Sony WH-CH520 headphones.
Regards,
Carl
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a gift to my daughter in law. She really loves the product. It's a good fit for her since she's petite and she told me it just right the size for her small so it's not bulky. What she also love about it is the color. It's giving also an warm aesthetic wibes. The sounds are also great simple yet good features to choose from app settings. She doesn't have to charge it everyday. It has a long battery life and be comfortable
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lnev!
Thank you for the wonderful review! We are thrilled to hear that your daughter in law is loving her gift and that the fit is just right for her.
The WH-CH520 is designed with a lightweight headband and soft earpads to stay comfortable for hours on end. It features a massive battery life of up to 50 hours and with the Sony | Sound Connect app, she can easily customize the Equalizer to get the exact sound "vibe" she wants.
We appreciate your decision to go with Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Amazing headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is just enough for you to listen without leaving you deaf. And the battery life, well I just use it for about an hour while cleaning my garage and the comfort is not bad around the ears. I do have big ears. Overall, I love them. My wife also loves them , she bacame the new owner and now I have to buy another set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Batteries,
We are happy to hear that both you and your wife love the comfort and sound of the WH-CH520! It is great to know the battery life is meeting your needs, and we look forward to providing another set for your household soon.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort, Connectivity
Rated 5 out of 5 stars
Love the color, style and sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, comfortable and I wear them to the gym and they stay on my head! They connect easy and the battery life is great
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Meaa!
Thank you so much for your feedback! We are very glad to hear that your WHCH520 headphones are working so well for you.
Thanks for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Not bad for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones arrived almost fully charged, Set up was relatively easy, but you really do need to use their app to complete the set up process. The app also allows you to change some settings and select equalizer settings that work for you. The switches have a nice feel to them. They do have raised areas designed to help you find the correct switch by feel. There are times however when I find that it is easier to adjust the volume using the phone or I remove the headphone to make a change. This is a very subjective items so you may not have the same issue. No stars were deducted for that reason. These are an on ear device. It was not uncomfortable to me, but it did take some getting used to and here again...Personal preference comes into play. On a warm and humid day you may experience some sweating where the ear cup rides on your ear. That may allow for some movement / shifting of the headphone depending on what you are doing. They may thus not work out well for use doing exercising as an example. The sound quality is great at this price point. I have Bose ear buds. The sound from this device is not Bose quality and you should not expect it to be Bose quality. It is good to very good however. The equalizer settings allow you to control all five typical equalizer settings PLUS a separate adjustment for th4 bass. Paring was easy and fast. The connection remains stable most of the time. There is a selection that allows you to select either top quality sound or a more stable connection. I chose sound quality an the vast majority of the time the connection was stable with no noise present. There may be times however, that due to local conditions / interference you may have a little popping or very brief drop out. I have worn these headphones a LOT since they arrived and while I have experienced that, it was very limited. Now I also have a lot of electric / electronic devices in use on my property and that will may explain what I experienced. I did have some interference from some household devices when I wass very close to them. The battery life seems to be very good. I have worn m for several hours and the voice system still indicates 100% at startup. Unlike my Bose products the battery monitoring system is not linear where it will call out 100%, 90%, 80%b etc... It may call out 100% until the battery hits 50% (As an example) and then te voice system will drop from stating 100% to 50%. I do not see that as an issue or negative given the very long stated by the manufacturer battery life, and I have no disagreement with their claims about battery life aty this point in time, So again...Thus far I am very pleased with the fit, quality, and sound quality of these headphones. Do bed aware that tey are NOT noise cancelling. There will be some outside noise reduction dur to the ear cups of course.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Sony Lover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd pair that I've purchased. Excellent sound quality. Paired with my son's iPad for my quiet listening preference. They are very durable. Battery life is great. Sony is still a fairly good priced option for products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ShimiraG,
Thank you for choosing Sony!
We're excited to hear that your second pair of WH-CH520 headphones continues to deliver excellent sound quality, durability, and battery life for your quiet listening moments. It's wonderful that they pair well with your son's iPad and that you appreciate Sony's balance of quality and value. For an enhanced audio experience, you might explore models like the WH-1000XM4 and WH-1000XM5, which offer advanced features and premium performance. You can find more details here: https://electronics.sony.com/audio/headphones/c/all-headphones
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing Sound and Comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these Sony wireless headphones. The sound quality is amazing—clear, rich, and immersive. It blocks just enough outside noise to help me relax without making me feel completely disconnected from my surroundings. When I need s break they sit perfectly around my neck without feeling bulky. The sleek design is another big plus. Overall, these headphones offer an excellent combination of comfort, sound quality, and practicality. Highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the detailed feedback, CRISD!
We’re so glad to hear the clear, rich sound quality and balanced noise blocking are working perfectly for you. It’s great to know the comfortable neck fit and sleek design are hitting the mark too. We really appreciate you recommending the WH-CH520.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
A good headphone but with a mjnor problem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great even with the littlest charge they usally get to 100% even if you have them lower they never really run out of battery they comfortable and really good with there audio and mic they have the only problem would be you need the samsung app to listen to them as just using Bluetooth on other devices without the app doesnt work
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobM,
We are ecstatic to learn that the incredible battery life of your WH-CH520 is making such a difference in your daily listening! We engineered these headphones to provide up to 50 hours of power and a quick-charge feature that gets you back to your music in no time, so it is wonderful to know they are always ready when you are.
Thank you for choosing Sony to keep your soundtrack going all day long.
Regards,
Dominick
- Pros mentioned:Battery life, Connectivity, Sound quality
Rated 5 out of 5 stars
Excellent quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Fits perfectly, powerful sound quality, easy to connect, battery life is great. I love it. Most likely will purchase another one in a different color.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FatoumattaC, we truly appreciate your kind words. It is great to hear how much you’re enjoying the WH-CH520!
With their powerful sound, simple Bluetooth pairing and long-lasting battery, they’re made to fit easily into your everyday routine. It’s awesome that you’re already thinking of grabbing another color!
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
GOOD QUALITY HEADPHONE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using these headphones for a few weeks now, and I’m thoroughly impressed. The sound quality is outstanding, with rich bass, clear mids, and crisp highs. Whether I’m listening to music, watching movies, or taking calls, the audio is consistently clear and immersive. Comfort is another major plus — the ear cushions are soft and don’t cause fatigue even after hours of use. The adjustable headband provides a secure yet gentle fit. Battery life has exceeded my expectations, easily lasting over 30 hours on a single charge. Noise cancellation is very effective, blocking out background noise and letting me focus whether I’m working or relaxing. The build quality also feels premium and durable. Overall, these headphones deliver great value for the price and I’d highly recommend them to anyone looking for reliable, high-quality audio gear.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Budget Friendly Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to wear to the gym. I have Airpods but I tend to knock them out of my ear when I'm working out. These are amazing, especially at the price their offered for. The sound quality is great and gets loud. If you're next to someone at the gym or out in public, others can't hear what you're listening too even with it at max volume. They're easy to use, come with a simple app to track battery percentage and they don't die quickly. Very comfortable and won't slip even when running. I highly recommend these if you're looking for a budget friendly wireless headphone
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality, Weight
Rated 5 out of 5 stars
Big sound, Light feel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure thing — here’s a short, casual take: The Sony WH‑CH520 headphones have been great so far. They’re super light, the sound is clean, and the battery lasts forever. Calls come through clearly, and they’re easy to pair with everything. For the price, they’ve been a solid everyday headset.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariR!
Thank you for your feedback! We are really happy to hear that the Sony WH-CH520 headphones have been a solid everyday headset for you.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Very Good !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a replacement for my other headphones that someone accidentally broke. These were less expensive and, to be honest, that’s why I got them. COMFORT: I wish they had a little more room at my ears. They don’t feel that secure when I move. Otherwise they are comfortable. SOUND: Not as nice as my JLabs- but very good for how I use them. BATTERY: VERY IMPRESSED! The charge seems to last forever! DURABILITY: I am hard on headphones and I find these to withstand the test with flying colors! WOULD I BUY AGAIN?: I use headphones so so much! I am hard on them- so I would consider repurchasing! I love saving money and not sacrificing a ton on quality. While I like my JLabs better, I find these worth buying, decent quality,
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LRJH, we truly appreciate your detailed review of the Sony WH-CH520 headphones! It's wonderful to know you're impressed with their durability and the incredibly long-lasting battery life. We've also noted your feedback regarding the ear cup room and secureness, and we'll share that with our product development team. We're glad they're delivering great sound for your use and are a strong contender for future purchases, offering a great balance of quality and value. Thank you for trusting Sony! Regards, -Dominick
- Pros mentioned:Battery life, Comfort, Connectivity
Rated 4 out of 5 stars
Good sound quality and battery life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable to wear. Good sound quality and battery life. Easily connects to my LG TV and PC. However the first pair failed after 3 weeks. Fortunately it was still within the Best Buy return period. I exchanged for another pair which is working ok. Hopefully the first pair was a one off.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality, Weight
Rated 5 out of 5 stars
Quality of item
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very light weigh, sound quality is very good with good life time on the battery. Easy storing when not in use.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerrenceL,
We are happy to hear that you are enjoying the lightweight design and impressive battery life of your WH-CH520 headphones! It is great to know that they are fitting perfectly into your daily routine and storage needs.
Thanks for choosing Sony.
Best regards,
Eliab












