Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
Nice Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good fit. Just what I wanted. I would recommend to a friend
I would recommend this to a friend- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great, they were a gift for my dad and he loves them!
I would recommend this to a friend Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.value for money, I will recommend this product and budget friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive review, Tamilmathan!
We are delighted to hear that you find the WH-CH520 headphones to be value for money and budget friendly!
It's fantastic that you are so satisfied with the quality for the price point that you would recommend this product to others.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones works great. Battery life is awesome. Last a few days.
I would recommend this to a friend Excellent Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this for my 84 year old mother-in-law to use when listening on her tablet. It works great and she finds it easy to use.
I would recommend this to a friend- Pros mentioned:Battery life
Headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great set with good audio performance. The battery last long listen for hours.
I would recommend this to a friend Excellent for Teenagers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resource for my child both during school and fun!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 1234,
Thank you for choosing Sony!
We’re honored to hear that the WHCH520 serves as an excellent resource for your child’s education and entertainment. It’s gratifying to know our product contributes positively to both learning and enjoyment. Thank you for your thoughtful feedback and for trusting us to support your child’s growth.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Great for music. No great for calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Mic quality is terrible do not recommed for this reason. Battery life is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam450,
While we are glad to know your satisfaction with the exceptional sound quality and long-lasting battery life of the WH-CH520, we are really sorry if you are experiencing an issue with its microphone. This is certainly not the experience we were hoping you would have. If you haven't yet, let's try to isolate and fix the problem by following the troubleshooting steps on this help guide link:
Cannot hear the other person or the call volume is low during calls/The other person cannot hear you or their call volume is low during calls. - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777007.html
I hope this helps.
Should you need more information/technical assistance, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
My Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are very affordable, and they function well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerrickW,
We are very glad to hear that you are enjoying the Sony WH-CH520 headphones and that they are functioning well for you!
We aim to provide excellent performance at an accessible price point, and we are delighted that you find them both very affordable and reliable.
Thank you for choosing Sony and for sharing your positive review!
Regards,
Dominick
- Pros mentioned:Comfort
Nice Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, comfortable, and easy to use. Nice item.
I would recommend this to a friend - Pros mentioned:Comfort
Easy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works nice and my little one seem to enjoys it without a question.
I would recommend this to a friend Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for a good price, love the color.
I would recommend this to a friend- Pros mentioned:Sound quality
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good buy for the money and they’re currently on sale to me. It works as well as they expensive
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielG,
Thank you for the purchase! We're glad to hear that you like the value of the headphones for its price point. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent choice. Works as advertised. Good sound quality.
I would recommend this to a friend - Pros mentioned:Battery life
Sony headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works very good. Battery stays for a long time and for a really good price.
I would recommend this to a friend Sony Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is working good. used only for two weeks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidK,
We're happy to hear that your headphones are working well for you so far! Thank you for sharing your experience after these first two weeks.
Thanks for choosing Sony.
Best regards,
Eliab
Awesome, love it!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are amazing affordable headphones, I love to exercise while listening to music,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MARISOLB!
Thanks so much for reaching out and sharing your experience! We are very glad to hear that you're enjoying the WH-CH520 headphones. It's awesome to know that they're a great fit for your workouts.
We designed them to be lightweight and comfortable, with a battery that lasts up to 50 hours, so you can keep the music going through multiple sessions.
We appreciate you choosing Sony!
Best regards,
Estefany
SUPURB!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I use them everyday, I love them I would recommend them to my friends
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LauraB4190, we are really happy to hear how much you're enjoying your WH-CH520 headphones. We're so glad they've become your go-to for daily listening and that you'd recommend them to your friends!
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Would buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good sound canceling and loud enough to tune out a noisy room
I would recommend this to a friend - Pros mentioned:Sound quality
Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like putting EarPods in my ear. These easily connected and and sounds great for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JConn, Awesome! We're glad that you are enjoying the audio quality. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin