Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$33.00
Save $35
The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2409 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,407 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY THE WAY TO GO

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR SCHOOL IS PERFECT FOR KIDS TOO IS NOT TO LOUD BUT GOOD QUALITY SOUND

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headset for TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Easy setting up with my TV. Comfortable and reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, great noise canceling technology and at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality with fair price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and sound quality is good, price is fair too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our grandchild and she absolutely loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing that wonderful feedback, Msjean!

      We are absolutely delighted to hear that you bought the WH-CH520 headphones for your grandchild and that she absolutely loves them! It's fantastic to know they are bringing joy to the young ones.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfectly to listen to my audio books with my Kindle Scribe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Calidad y precio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen sonido, perfecta combinación entre calidad y precio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge fan of Sony products but didn't like these headphones due to them causing my ears perspiring and your ears are wet within minutes of use.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManuelO,
      Thanks so much for reaching out and for being a long-time Sony fan. We're really sorry to hear that our WH-CH520 headphones didn't work out for you and caused that discomfort.

      It sounds like a traditional over-ear or on-ear design isn't quite right for your needs. In this case, you might be interested in a different kind of audio solution that provides more ventilation. You could consider a neckband speaker, like our SRS-NS7. It rests on your shoulders and provides a personal sound experience without covering your ears, which can help a lot with heat and perspiration.

      Thanks for considering Sony products. We hope this suggestion is a helpful alternative!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and sound quality. Easy blue tooth pairing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic battery life! Great for my travel needs!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound and affordable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones for the price, Sony has improved in all their products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality I’ve had in a pair of headphones for the longest period of time #toplife

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone .. some noise cancellation .. bought for my child

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headphones. For the price they are worth it and definitely good for people on a budget

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xtrem3Hav, We're very grateful for this positive feedback! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great guy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for my son for school, good sound and overall a good product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Affordable Headset Ever!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im going to review this headset in 3 words; 1) Affordable 2) Quality 3) Comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, Thank you for the 5-star rating! We're very happy to hear that you like the comfortable fit, overall quality, and great value of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product well worth price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in early October 23. So far so good! Battery life is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must try

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound very great and they are good to use on walks/rubs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good while muting the outside noise. They are perfect for my outside walk. The head piece could be more comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaD,
      Thank you for your time writing this review. We're glad your new headphones suits your needs and expectations. We're sorry to hear your discomforts while wearing the headset. Please make sure to wear the unit properly and adjust the orientation of the left and right units so that each earpad fits snugly over each part of your ear. If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort. You may refer to this link with information about wearing the headset: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html

      Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound really good for the price. I wouldn't think twice about buying them again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brent, we're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US