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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2409 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,410 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper price and excelente noice on of the best product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones r good but very fragile but good for price

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones; easy to use and connect to device. Sound is average and doesn't come w/ a case but value is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyRic,

      Fantastic! We are extremely pleased to know your satisfaction with the ease of use, great Bluetooth connectivity, reasonable price, and superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great price and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love them. The only kind she will use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful feedback, Mythreeks4life!

      We are absolutely delighted to hear that your daughter loves her WH-CH520 headphones and that they are the only kind she will use! Knowing we've provided a product that brings her that much enjoyment is incredibly rewarding for the team.

      Thank you for choosing Sony for her listening needs!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I am Grateful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love my new Bluetooth headphones. They’re so comfortable on my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, AleciaBerylinAnderson! We're glad that you are happy with your headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Perfect gift ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love it so much,so cool and convenient to use anytime if he laying down he can use it without hassle

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly and NC option is an wonderful option for this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still using

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy best buying headphones,Still im using it,i love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fahimfk1989, thanks for your feedback!
      It sounds like the Sony WH-CH520 headphones have truly been a winner for you. Knowing you are still using and loving them speaks volumes about their long-term value and reliability.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product for the price your paying. Nothing too crazy but perfect for casual use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iPhone12pro,

      Thanks for commenting! We are thrilled to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with my purchase. Excellent price-quality ratio. The sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SergioR, Good deal! We're truly happy that you are satisfied with the sound quality of your new Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quility for a great price. I am satified with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. My son really likes a lot. He thinks the sounds is great and sound loud

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fown,

      That's fantastic! We are extremely pleased to know that your son likes our WH-CH520, and that he's enjoying the incredible sound quality of these headphones.

      With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Amazing headohones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been my favorite headphones. I use it on my phone, tv, laptop. Basically everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaeedaB,
      Thanks for your feedback! It's great to hear that you are able to connect the WH-CH520 without any problems with your devices.

      Designed with comfort in mind, the WH-CH520 headphones are lightweight and feature soft earpads, additional head cushion and silent joints so you can enjoy your favorite music and podcasts all day long.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great quality and crisp sound. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH-CH520 Wireless Headphone with Microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with extraordinary quality and excellent cost-benefit ratio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the wonderful feedback, FranciscoD! Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling works, great purchase, good for phone and laptop

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sonund

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. Easy to pair with laptop and cell. Reasonably priced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1wantemp, We are glad that you now have a great headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money and setting up was very easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RetiredUser,
      Thank you for sharing your feedback with us! It brings us great joy to hear that you found the WH-CH520 to be a good value and easy to set up.

      This model is designed to offer a comfortable fit with clear sound quality, along with long battery life to keep you connected for hours.

      Thank you for putting your trust in Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price. Good quality. I like them better than my EarPods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlvinaQ,

      Amazing! We are extremely pleased to know your satisfaction with the incredible quality and reasable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are other models by Sony that are better. Sound quality was not good, no noise cancelling, and volume did not get intense. I would return if i could find the box.

    No, I would not recommend this to a friend