Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$33.00
Save $35
The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2409 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,409 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost Benefit - Great quality of sound - ideal gift

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    For the Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a alright product but for its price its great and it has a decent battery lifre so in all it great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband really likes them. Great noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones.. great sound system . Long charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great eauipment.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking earphones, great Sony brand and not expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my head phones I use them when I fly and besides that You use it for everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GersonC,

      Thank you for the five-star review! We're thrilled to hear you love your WH-CH520 headphones and that they're a great companion for your flights and daily use. It's awesome to know they're working so well for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these! The battery can go days upon days without recharging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KedrickE, That's great! We're very happy to hear that your wife loves her new Sony WH-CH520. And good to know you appreciate the long battery life of these headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cant get better for the price they sound awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Not bad for their price...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound pretty good.. Bought for my daughter to work out and do homework..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielM,
      Nice! We're glad that are pleased with the sound quality of our Sony - WH-CH520 Wireless Headphone with Microphone. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. - Marco Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    just what i needed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed a new set. this was super easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones for a computer set up. Works like it should.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynicalFish! We are excited to hear that the WH-CH520 headphones are a nice fit for your computer setup.

      We designed these headphones to have a long-lasting battery life and clear sound for both music and calls, so you can count on them throughout your day.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod max

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any Ocacion love the sound and love the quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good headsets

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset. Enjoyed using it. Good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good untill you drop them you could barely hear

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JeshaB,

      Thank you for choosing Sony!

      It's a true pleasure to hear that you appreciate the WHCH520 headphones' quality. We’re sorry to hear about the issue after dropping them and understand how frustrating that can be. Your feedback is important to us, and we appreciate you sharing your experience.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Completely unwearable - way too tight

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Sony WH-CH510 headphones for over three years, and they have been fantastic. I wanted to buy a few more pairs of them because it's so difficult for me to find headphones that fit my needs, but apparently Sony decided that the WH-CH510s are obsolete and replaced it with these. I don't know why it seems every headphones manufacturer decided to design their headphones to be painfully tight (especially for those of us with larger-than-average heads), but it's making me wish I'd stocked up on WH-CH510s long ago. I cannot wear these at all; they squeeze my head so tight I feel like a vicegrip has been attached to my poor aching ears. Before you say "Just wear them for a while and they'll get better," I am not going to live in pain for who knows how many hours/days/weeks on the off chance that these will eventually maybe start to not crush my skull. The WH-CH510's I got 3 years ago were super comfortable right out of the box (a rarity for headphones nowadays), and I've only had one small issue with them since. I guess I'm going to have to stock up on them elsewhere, because it's almost impossible for me to find a good pair of headphones anymore. If your head is any larger than an apple, avoid these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best choice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother really love it comfortable for travelling and it's easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Red1, Thank you so much for choosing Sony! We are glad to hear that you and your brother are enjoying the WHCH520 headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love them. He said that they are not so good with cell phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones to workout every single day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cata!
      It's great to hear that your WH-CH520 headphones are getting so much use every single day. We really appreciate you letting us know how you're using them!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset sound is fantastic. Works great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, sound great! A must buy at the price we got them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesD, We are glad to hear that your new Sony headphones work great for you. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US