Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Cool and earth friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that they are made with the enviorment in mine. I love the sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeniseH, we're glad you love our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
Ear phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ear phone are great for kid size, well recommended. I ended up gifting them and were prefect for my 7 year old niece. I would not recommend for an adult though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, YeseniaC,
Thanks for the review! We are very glad to hear how much your niece is going to enjoy his Sony Headphones! We are sure he will get to love them for their comfortable design and amazing sound quality!
Thanks for choosing Sony, have a great day!
-DiegoV
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Headphones have been working out wonderfully, my daughter uses them daily and loves them.
I would recommend this to a friend- Pros mentioned:Sound quality
music
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awsome item really helpful to hear at work, and a lot of places
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, MariaV! We're glad that you are enjoying your new headphones. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. -Craig
- Pros mentioned:Sound quality
The best deal!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great.. the sound is very good I love it!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product. Great sound. I loke it alot
I would recommend this to a friend - Pros mentioned:Comfort
Sony wireless head set
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!! Excellent price!! Comfortable to wear!!
I would recommend this to a friend Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item as suggested by employee. Knew exactly what I was looking for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottM,
Thanks so much for the wonderful feedback! We're thrilled to hear how you love the WH-CH520 headphones—we can't be happier that the employee was able to help you find exactly what you needed.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Comfort, Connectivity
Okay with phones, awful with laptops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are comfortable and light headphones. They charge quickly and connect easily. But the laptop audio and mic quality is AWFUL. I can only describe it as trying to speak to someone through a wall with the AC on. While the quality was much better while connected to my phone, it was not anything impressive by any means.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi OwennB,
While we are glad to know your satisfaction with the very comfortable fit & light weight design, quick charge feature, and ease of connection of the WH-CH520, we are really sorry if you are experiencing an issue when using it with your laptop. This is certainly not the experience we were hoping you would have. Please allow us to help you and turn this into a better experience. If you haven't tried yet, please perform our suggested troubleshooting steps on these articles to isolate the problem:
There is no audio or poor audio after pairing the headphones to a computer - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00029577
How to use Bluetooth headphones for video calls on a computer - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00250089
Low sound quality - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html
I hope this helps.
Should you need more information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thanks for choosing Sony.
Best regards,
Romeo
Sony Social Support
Worth your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son. He is very happy with them. I think they are good value for the money.
I would recommend this to a friend- Pros mentioned:Sound quality
Pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound quality especially for the price
I would recommend this to a friend - Pros mentioned:Sound quality
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality. Well worth the cost!!! So glad I got them
I would recommend this to a friendBrand response from SonyListens
Posted .Hreat! We're glad that you like the sound quality of your new headphones, JoniF. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! Erin
Music While I Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset was just what I needed for when I'm mowing the lawns or blowing leaves.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClydeS,
Thanks for these fantastic five stars! We're so happy to hear the WH-CH520 headphones are exactly what you needed to enjoy your music while tackling yard work!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good head phones for the price. Kid loves them. Theyre for school and she uses them for everything now. Nice color too
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lynlyn,
Thank you for choosing Sony!
We’re excited to know that the WH-CH520 headphones are ideal for both school and everyday use, and that your child is loving them. We’re also pleased to hear that you value the wide range of color options available.
Best regards,
-Fred
- Pros mentioned:Sound quality
good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality, good sounds, good size, good for all situations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MateusF,
Very nice! We're happy to hear that you like the sound and overall quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. I would purchase this product again,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CynthiajM, we're glad you like the sound quality With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality the sound is very good, would recommend this item.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi copper11,
Thanks for commenting! We are thrilled that you are satisfied with the very good sound & quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for recommending our WH-CH520 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great Headset.. Value for money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the headset for the dollar we pay!! Definitely recommend this headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ajith,
Amazing! We are so happy to know that you are satisfied with the exceptional sound quality and reasonable price of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Quality Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great, good quality at a good price. Overall experience 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianF, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound quality & well made, def recommend.
I would recommend this to a friend