Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$33.00
Save $35
The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2414 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,414 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Affordable Good Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, these headphones are wonderful. You can adjust the bass settings within the app, and they hold a charge for a long while. They are also comfortable to wear, and the microphone is clear! They don't come with a case, but I ordered one from Amazon for $10 :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user577360,

      We are so glad to hear you are enjoying the WH-CH520! It’s great that you’re making the most of the app’s bass settings and finding the microphone clarity and battery life to be a perfect fit for your needs.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, comfortable, good sound, good price, light weight, easy Bluetooth connection

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earphones ever, forget apple products.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Purchased countless iphone earphones air whatevers. I wish I found this years ago. Solid, reliable, terrific battery life, sound quality, and of course the price is a sliver of apple products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AylinN!
      It is truly wonderful to know that the WH-CH520 headphones are exactly what you were looking for after trying so many others. We are happy to hear that the sound quality and battery life have made such a positive impression!

      Thank you for becoming a Sony customer!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good for the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, the battery lasts for a good amount and is really comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PERICLESD,

      Thank you for choosing Sony!

      We're elated to hear that you’re enjoying the great sound quality, long battery life, and comfort of your WH-CH520 headphones. We encourage you to explore our latest models like the WH-ULT900N and WH-1000XM4 for an even richer audio experience. You can discover more options here: https://electronics.sony.com/audio/headphones/c/all-headphones

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 4 out of 5 stars

    Good for price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight, amazing battery, reasonably good sound. Charges fast. Good headphones for $60.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrPurple!
      Thank you for your feedback on the WH-CH520. We are really happy to hear your positive thoughts!

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Gym ready

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my previous headphines and needed something for the gym. Comfortable, didnt fall off or even move during dead lifts, and i only charged it on thw druve from the stor eto the gym and it lasted the 2 hours i was in the gym and still has a devent charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Glad i found these

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no complaints. Sound has been good, battery has been good and good connections

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KiaraF! Thanks so much for sharing your feedback with us!
      It is most rewarding to hear that your WH-CH520 is performing well and that you are happy with the sound, battery, and connection quality.

      While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.

      It’s a pleasure having you as a Sony customer!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality, battery life last long, comfortable product and soft

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KIRENIAT,

      We’re thrilled to hear you’re enjoying the quality, comfort, and long battery life of your new headphones.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones consistently set the bar for excellence, combining cutting-edge audio technology with unparalleled comfort and style. With their crystal-clear sound quality, deep bass, and precise highs, they create an immersive listening experience for music lovers. Features like active noise cancellation and long-lasting battery life enhance the enjoyment, allowing you to lose yourself in the music without distractions. Whether you're at home, commuting, or working out, Sony's headphones are designed to fit seamlessly into your lifestyle, making every track sound like a live performance. Their durability and sleek design not only ensure they last but also make them a stylish accessory for any audiophile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 4 out of 5 stars

    Great value.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones. Sound quality is good. Battery life is excellent, and they're comfortable. Connectivity is a breeze and very stable. Only thing is that the buttons are a little too similar in feel, so using the on-board controls without looking at them is kind of a learning process. Otherwise no complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great all around

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful battery life, pristine quality, fascinating customization with a comfortable feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent sound. People hear ME fine on calls.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and people hear me fine when talking on the phone. Not sure how that works so well, but it does. Excellent battery life. BT connectivity is simple.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the excellent review, JamesK!

      We’re thrilled to hear you're enjoying the sound quality and battery life on your WH-CH520. That clear call quality you noticed is thanks to our Precise Voice Pickup technology, which uses high-quality microphones to isolate your voice during conversations. It’s great to know it’s working so well for you!

      Thanks for being part of the Sony family.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a great headphone set. I use it to listen to SiriusXM in the gym through my phone. Sound is better than what I had with earbuds, and they stay on securely during my workouts. Battery lasts a long time between charges. I haven't compared the sound to more expensive headphones, but for me it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good to Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some aspects I would give 5 stars, but the average is 4. The battery life on these headphones is great - 5 star. The comfort fit is maybe 3 stars. They don't go all the way over my ears like my previous pairs - they just rest on top so it is a little awkward. Maybe other people like that. The sound quality is good. The mic - I haven't used. The reach - distance from devise in which you can still hear - is great in my opinion. I have had others that were much worse.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Very comfortable to wear. Great sound quality. Good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MinN,

      It brings us great joy to hear that your new headphones are providing a premium experience across the board!

      We focused heavily on the ergonomics of this model, utilizing a lightweight build and plush pressure-relieving earpads to ensure they remain cozy during extended use. To back up that comfort with high-end performance, we integrated our Digital Sound Enhancement Engine (DSEE™), which restores the fine details in your music for a more authentic listening session. Plus, with a massive 50-hour power reserve and quick-charging capabilities, you can keep your favorite playlists running for days without interruption.

      Thank you for choosing Sony and for allowing us to be the soundtrack to your daily routine.

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I perfer my Sony headphones over my AirPods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great quality of sound, when making a call the voice is so crisp and clear. They are so lightweight I forget I have them on. I love listening to music with them and the battery lasts up for days I will be purchasing my son a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome. They do everything they say that can and more. The sound quality is amazing and the battery life is real good. This was the biggest bang for my buck. I highly recommend them! This is the most impressed I’ve been with a headphone purchase in quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connect to my fire TV just fine. Sound quality is excellent. They fit just great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Munchkins,

      We are delighted to hear that your WH-CH520 headphones are providing such a seamless and comfortable experience with your Fire TV!

      Finding that perfect fit is essential for long binge-watching sessions, and we designed these with a lightweight headband and soft earpads specifically for that purpose. To ensure your "excellent" sound quality remains consistent, these headphones feature our Digital Sound Enhancement Engine (DSEE™), which restores high-frequency elements lost during compression to bring the audio closer to the original recording. Additionally, with up to 50 hours of battery life, you can enjoy your favorite shows for days on end without needing a charge.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Very nice!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Bluetooth headphones. I use these paired with my laptop. I can also pair with my phone as a second device through the app. I like that if I'm at a coffee shop these will automatically switch to my phone if a call comes in. Very nice feature for the price of these headphones. Sound quality is nice also. Very clear and headphones are lightweight. Charge seems to last forever. I give these a thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Perfect for my needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to connect to my Samsung TV's Bluetooth. Battery lasts a good long time, cups filter outside sound nicely, and the connection is almost instant.

    I would recommend this to a friend