Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my sister as a gift and she never takes it off
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yourfruity,
That's fantastic! We are really happy to know that your sister is enjoying her WH-CH520 Wireless Headphones. With the WH-CH520 headphones, she will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of the day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
everyday use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My default everyday use headphones. Sadly they are fragile around the hinge and fail from breaking.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, AlanM.
We are so pleased to hear that your WH-CH520 headphones are your go-to for everyday use. We designed this model to be a convenient and reliable option, so it's rewarding to know that they are working so well for you.
We are, however, very sorry to hear about the issue you experienced with the hinge. We understand how disappointing it is to have a product fail from a break. We are constantly working to improve the durability of our products, and we will be sure to share your valuable feedback with our engineering and product development teams for future designs.
Thank you again for being a Sony customer and for your honest review.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great functionally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I got I totally recommend them to anyone else.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ethan, That's awesome! We're thrilled to hear that you feel the WH-CH520 is the best headphones you've ever owned. Good to know you're enjoying the amazing features and overall sound quality of the unit. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and perfect for me as I have severe hearing loss
I would recommend this to a friendBrand response from SonyListens
Posted .That's amazing, SharadD! We are extremely pleased to hear that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! - Romeo
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item for the boys and girls in our houses, the best at that price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NelsonG, We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Sound good. Good mic for phone use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BatmanFTW, Awesome! We are glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones should be headphones..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To use these headphones you need to download an app first which takes time and skill that some may not have. Also, there is no way to use a cord for certain devices. Even with an adapter purchased, it is not possible to use a cord. Yes they are cheap headphones and sound okay but its just frustrating that its not as simple as the price to use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KennyN,
Thanks for sharing your review and experience with the WHCH520. We're glad that you like the sound quality of the headphones. Your feedback about the Sony app and supplied USB cable is greatly appreciated.
Using the Sony app is recommended to fully utilize the capabilities of the headphones. If you need more information about the Sony Headphones Connect app, please refer to this link:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
The USB cable is specifically designed to charge the headset. It is not designed for audio listening. You may find this link helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776814.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Sound quality
.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't try yet but I read a lot ofacctual rewievs so why not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrenoB, Thank you for choosing Sony! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl
- Pros mentioned:Sound quality
Comfortable and Durable!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for good headphones to use to conduct training sessions. These are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattN,
Fantastic! You've made a great choice! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and good noise canceling . It is the hest value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chromebook,
Fantastic! We are so happy to know your satisfaction with the amazing quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
Lashawn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing best gift I’ve ever bought for myself
I would recommend this to a friend- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headsets sound quality wise for its price range
I would recommend this to a friend Sony Head Photo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exert what i ordered for. The product is very good
I would recommend this to a friendRecommended for kids.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Paira with Apple products seamlessly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MOCHAVILLE, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl
Used for gym, bike rides
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price, definitely a good bang for your buck
I would recommend this to a friendSimply Great Value.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Great Price. Really really really.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielO,
Fantastic! We are truly delighted to hear your satisfaction with the superb performance and reasonable price of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Comfort
Pretty Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and surprisingly comfortable for on-ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OwenC, We are glad that you like the quality of your new Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent
School headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my grandson for school Hsppy with purchase
I would recommend this to a friendBrand response from SonyListens
Posted .HI KathyM,
We are so glad that you're happy with your purchase and that your grandson is enjoying his new WH-CH520 headphones for school. We truly appreciate you sharing this with us.
Thanks for choosing Sony.
Best regards,
Eliab
Perfect as per the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked this product specially considering the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SalonikaA,
Thanks so much for sharing your feedback with us! We are pleased to learn you're enjoying the WH-CH520 headphones. We're happy that you're getting a ton of value out of them.
Thank you for choosing Sony!
Best regards,
Estefany
Great headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughters 11th birthday, she wears them everyday.
I would recommend this to a friend