Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money these things are great headphones. Bought 3 pairs.
I would recommend this to a friendHeadphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money these things are great headphones. Bought 3 pairs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RandyE,
Thank you for choosing Sony!
We're excited to hear that you’re pleased with the WH-CH520 headphones and chose to purchase three pairs. Your confidence in their value and quality means a great deal to us. Thank you for your continued support!
Best regards,
-Fred
- Pros mentioned:Sound quality
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is extremely good and i will recommend it to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EduafoM, Amazing! We're glad that you are enjoying your new headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, the quality and sound is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KinaS, Amazing! We're glad you like the great quality and excellent sound of your Sony WH-CH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Mr. Flores
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones sound is great, but the app is not user friendly, they could make is easier for seniors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobbyF,
We are thrilled to know your satisfaction with the exceptional sound quality of the WH-CH520. We truly appreciate your input with the operation of the Sony Headphones Connect app, and we are sorry if you find it not user-friendly.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Weight
Lightweight headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light weight headset. It isnt as good at blocking out other noise, but works fine for us.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lilnugnug,
Thanks for sharing your review and experience with the WHCH520. We're glad that you like the weight of the headphones. Your feedback about outside noise is greatly appreciated. These headphones don't have a noise canceling function. To ensure that you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its sound quality to your liking. You may find this link helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-Ralph
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great headphones especially for the price I could not complain. Perfect for a flight or a road trip as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JovanniR, thank you for sharing your great experience with the Sony - WH-CH520! We're really happy to hear that you've found great value for their price. With their long-battery life and comfortable design they are certainly a great companion for your adventures! Thank you for choosing Sony. Best regards, -Dominick
Head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Directions hard to read. Needs diagram of on switch and volume switch hard to see on unit.
I would recommend this to a friend- Pros mentioned:Sound quality
Good Producf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product. It is a must try . Please use it . I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PriyankP, Thanks for the feedback. We're glad you like our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing SONY! -Craig
- Pros mentioned:Sound quality
Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace an old pair. The sound is wonderful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicki757,
Amazing! You've made a great choice! We are happy to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I can sync with cell phone & my work phone. Nice listening sound.
I would recommend this to a friend Great holiday gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish and made for a great present. The color options made it an easy present to customize.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnM,
Thank you for choosing Sony!
We're really happy to hear that you found the WHCH520 stylish and that it made a wonderful gift. We're glad the variety of color options helped you create a personalized touch.
Best regards,
-Fred
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced wireless headphones for traveling on a plane
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stevem,
You've made a great choice! We are so grateful to know your satisfaction with the reasonable price and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony did did not disappoint with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice! We're also pleased to hear that you are satisfied with your purchase, Gbestbuy. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience.
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent super great value for the price and Sony quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YeahMan,
Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the exceptional quality, reasonable price, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for purchasing our WH-CH520 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Good entry level headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good the price is right. My daughter uses these non-stop.
I would recommend this to a friend Great Value Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of headphones, especially for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMAN! Thanks so much for the feedback!
We're really happy to hear you're enjoying the WH-CH520 headphones.
With their super long battery life and crystal-clear sound, they're a great choice for all kinds of listening.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Good at the price RANGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not great. Got them to use at work during my breaks. Inexpensive but ok quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toast,
Thanks for commenting. We are glad to hear your satisfaction with the reasonable price of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need an information/technical assistance with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound for the price. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samsung43inch, Awesome! We are so glad to hear that you are happy with the sound quality of your new WHCH520 headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl
Headphones worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones definitely closes off outside sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmberS,
We are immensely pleased to hear how much you're loving your WH-CH520 headphones! We really appreciate you taking the time to share your feedback. It’s fantastic to know that they're doing a great job of closing off outside sounds for you.
We designed the WH-CH520 with our Digital Sound Enhancement Engine (DSEE) to deliver rich, high-quality sound and an impressive battery life for all-day listening.
Thank you for choosing Sony!
Best regards,
Estefany