Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price! Also I like the color!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Armando,
Thanks for commenting! You've made a great choice! We are extremely pleased to know that it suits your needs. We are also delighted to hear that you like the color of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
OK for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound 5, comfort & control 3 Not secure enogh for workout use.
I would recommend this to a friend - Pros mentioned:Sound quality
perfect headphones for my teen!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice price. awesome sound, perfect headphones, not too bulky
I would recommend this to a friendBrand response from SonyListens
Posted .Hi momcleaner, Thank you for the great review! We're thrilled you like the awesome sound quality and lightweight design of your Sony WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam
- Pros mentioned:Connectivity
Sony head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good connects to my phone as soon as I turn them on , and are very loud.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the positive feedback, AniyahD! We're glad that you are impressed with the connectivity and yes, they can be as loud as you want. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for the perfect star review and for choosing Sony! -Craig
- Pros mentioned:Sound quality
m
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.******THESE ARE REALLY QUITE GOOD> I WILL GET ANOTHER PAIR
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinB,
That's fantastic! You've made a great choice! We are so happy to know your satisfaction with the superb performance of the WH-CH520, and that you will get another pair of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great Bluetooth headphone s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, excellent product sounds good no complaints!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nate, We are happy that you like your new Sony wireless headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent
I bought them for the price and quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The personalization of sound equalization is great.
I would recommend this to a friendnice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really nice headphones. Cannot hear outside noises.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi savannah, We are glad that you really like your new Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for over the ears and working out not noise canceling headphones but sound quality is very good.
I would recommend this to a friend headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.need just a little improvement on the ear pace that brakes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GearyB,
Thanks for the 5-star rating and for sharing your feedback on the WH-CH520 headphones. We're glad to hear that you rate them highly, but we're also sorry about the issue you've experienced with the earpiece.
Product durability is very important to us, and your feedback helps us to continue improving our designs. If you are experiencing a product issue, we recommend reaching out to our support team directly. They can provide troubleshooting steps and help with warranty options. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
We're sorry to hear about the issue you've experienced with the earpiece. Product durability is very important to us, and your feedback helps us to continue improving our designs.
Best Buy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them , the price and the product all worth it !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SherlinH,
That's amazing! We are very happy to know that you love our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Good and basic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality headphones- which the phone feature was better- but otherwise a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi K00Ds5,
Thank you for the review. We're glad to hear that you like the quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new headphones, great clarity, volume, sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flowergirl,
Amazing! We are extremely pleased to hear that you love your new WH-CH520 Wireless Headphones and that you are satisfied with its incredible sound quality. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Good for the the price!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good for the price and has good noise isolation
I would recommend this to a friend - Pros mentioned:Battery life
ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't show up on some bluetooth devices, because you have to download an app first, (I'm guessing, because that's how it connected to my phone). And you can't listen to them while they charge. No aux cable, so you can't connect if it's not recognized on certain devices. *Pluses= charges quick, and battery has a long life
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Demi,
Thank you for sharing your experience with the WHCH520. We are glad to hear your satisfaction with its long-lasting battery life and quick charge feature. We greatly appreciate your input with the wired connection option and the use while charging function. Regarding Bluetooth pairing, you can actually pair and connect the WHCH520 to your device without using the Sony Headphones Connect app. To pair a second or subsequent device (the headset already has pairing information for other devices), press and hold the Bluetooth/Power button for about 5 seconds or more to enter pairing mode manually. For more details, please visit following Help Guide link:
Pairing and connecting with a Bluetooth device - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776852.html?search=Bluetooth%20pairing
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
AMAZING SOUND...!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT , GREAT WIRELESS HEADPHONES, HIGHLY RECOMMENDED.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisC,
Thank you for the 5-star rating and we're glad to hear that you love the sound quality of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. We appreciate the recommendation and thank you for choosing Sony!
-David
My pookieee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like this so much… my pookie!! ❤️ It’s better than people who like to talk. Heheh JK but it’s still my pookie.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi onyourm,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your WHCH520 headphones. They truly offer a great listening experience, perfect for those moments when you want to relax and unwind.
Thanks for choosing Sony!
Best regards,
- Stephanie
Sony wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, purchased in store. Would recommend , use them often .
I would recommend this to a friendGood sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price and helps me stay in tune with my workouts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tommy,
We are delighted to hear that you've been using the WH-CH520 headphones on your workouts!
Designed with comfort in mind, these headphones are lightweight and feature soft earpads.
Thanks for choosing Sony!
Best regards,
Estefany
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, best for teens or kids for schools
I would recommend this to a friend