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Customer Ratings & Reviews

$33.00
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The comparable value is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2413 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,414 reviews
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    GREAT

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the gym!! Connecting to Bluetooth easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beige headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely great especially for how much it is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeF!
      It's great to hear that your headphones are working so well!

      With our WH-CH520 you can keep your music playing all day with a battery life that delivers up to 50 hours of power.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good it mase noise and i enjoyed the noise that was coming out of the headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rigo,

      Thanks for commenting. We are glad to know that you are enjoying your WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    One Of the Essentials

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in deals , with this price Sony headphone is worth and sound also clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi worth, we're glad you like the sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, I use them to work out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Natalia! We're glad that you like the sound quality of your new Sony headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for the perfect star review and for choosing Sony! - Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound I would even say it is water resistant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DestinyC,

      Thanks for commenting! We are thrilled to know your satisfaction with the superb performance of our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfortable fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but no sound blocking, not bad for the money, works well in the car.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenG, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mcwilson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with a very good sound quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mcwilson,

      Amazing! We're extremely pleased to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    I.Cons / Ear_Cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can now Listen to my fav. Music via Blue Tooth, cast from my phone. Suggesting: Camille Saint Saen, 3rd Symphony, Recorded 2017 at Notre Dame , Organ.. A heavenly "Wake up call ... !! I had been looking to replace my headphones but $200 seems excessive , Too pricy & "Boozed up for my taste.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Musicologuy,

      That's amazing! We are thrilled to know that you are having an enjoyable listening experience with our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this at the gym. Works well. I did think that when it is connected to my iphone it would announce when calls come in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger in picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked bigger in the picture than what i got when i recieved the headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still loving them and ever so grateful for the Best Buy staff that helped me set it up. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best purchase I’ve made in the last few years. They’re very great headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that a thoroughly enjoy the new sleek design of the sony headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisH,

      Very nice! We're glad that you like the design of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    heahphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the headphone. works very well. good price too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary,

      Thanks for the review! We're so glad to hear you love your WH-CH520 headphones. It's awesome to know that they work so well for you and that you're happy with the price!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! It works great! I recommend this for you, especially for a cool budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kid headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great price and product for the kids they enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great buy I purchased two of these!! and even got a friend to buy a pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Alan Taylor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my bedt purchases, especially for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Amazing! Thanks for commenting, Bigelowvant!

      We are so happy to know your satisfaction with the superb performance of the WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great wireless headphone at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very non-techy wife asked me for a wireless headset to use with her laptop. I've owned and have been very happy with the Sony WH-CH520's predecessor (WH-CH510), so I bought this headset for my wife. She LOVES it. Performance is flawless, and the price is right.

    I would recommend this to a friend