Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arise quick,and Great sound headphone would buy again A+++
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryB, We're very happy to hear this feedback! Good to know you're enjoying the great sound quality of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam
Good value !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price compared to higher priced similar headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianC. Thank you for your positive review!. We're thrilled to hear that you find our product to be great value for the price, especially when compared to higher-priced similar headphones. We strive to offer high-quality products at competitive prices and your satisfaction is our top priority. Enjoy your listening experience!. Thanks for choosing Sony. Regards, Milton.
It is an awesome and convenient headphone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This haed phone is handy easy to install and use. It's been of great help with my school work.
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, no noise cancellation so be aware
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadG,
Thanks for commenting! We are happy to know your satisfaction with the superb performance of our WH-CH520 for its price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ones now connected to my son TV but i have to connect mine to his Samsung table because one cannot connect to his tv and table
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Gets the job done. Haven’t had any issues
I would recommend this to a friendGreat headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Headphones- Gifted my cousin for her birthday and she loved it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlishaT. We're excited to hear you loved the headphones to give it as a present!. That's fantastic to hear that your cousin loved the headphones you gifted her too!. Sony headphones are incredibly well-received for their comfort and sound quality, making them an excellent choice for a birthday present. Thanks for choosing Sony!.-Milton.
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfect for the price! My daugher loves it a lot.
I would recommend this to a friend- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is decent and really good for price given
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZarghaamA,
Fantastic! We're thrilled to know that you are satisfied with the superb sound quality and reasonable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Connectivity
Basic headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great for the gym and are easy to connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaribelR,
Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for your purchase and for choosing Sony!
- Romeo
Over the ear headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product reasonably priced excellent for gym classes
I would recommend this to a friendTan TV headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These can only be used if I connect through my fire TV every time I want to use them but then no one else can hear the TV unless I disconnect them from the TV each time. I wanted them because I am hard of hearing so everyone else in the room can hear the TV at a normal volume
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SallyW,
Thank you for reaching out. We're sorry to hear about the trouble you're having with your WH-CH520 headphones and your Fire TV. It sounds like the headphones are staying connected to the TV even after you turn them off, which is preventing others from hearing the audio.
To fix this, you may need to manually disconnect the headphones from the Fire TV's Bluetooth settings after each use. A good tip is to go into the TV's Bluetooth menu and "Forget" the device. Then, reconnect them only when you need them. This should prevent the TV from automatically connecting to them every time.
Thanks for choosing Sony.
Best regards,
Eliab
Ok headphones.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok headphones. The $20.00 Sony sound a little better in my opinion if you want Bluetooth connectivity without spending a lot then yes; but if you can save your money and spend to get the 1 or 2 models higher. To me the sound was coming low on this model.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Techsavvy1, We appreciate you taking the time writing us your feedback about the WHCH520. We regret the the loudness did not meet your expectations. You may try the following steps below to troubleshoot low sound issue:
Adjust the volume of the headset and the connected device.
Connect the Bluetooth device to the headset once again.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
Please check the Help Guide for more details:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776823.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Good quality for price, bit small.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it will definitely do the work, I’d say that having big ears won’t help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ICAP, thanks for the 5-star rating! We're glad you like your new Sony - WH-CH520 Wireless Headphones, they offer an excellent value for their price, thanks for choosing Sony, regards. - Dominick
- Pros mentioned:Connectivity
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they work well and connect to my PC well. Get one!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeS,
Fabulous! We are truly delighted to hear your satisfaction with the superb performance of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for recommending our WH-CH520 and for choosing Sony!
- Romeo
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my grandsons cell phone. Uses it constantly
I would recommend this to a friend- Pros mentioned:Sound quality
Decent budget headphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this budget headphone is acceptable. Sound quality is good with alot of bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, TedA. Thank you for sharing your experience with us! We're glad to know you're enjoying the bass from your WH-CH520 Wireless Headphones! Remember the sound quality can be customizable to your music preference with EQ Custom on the Sony | Headphones Connect App; you can also boost the quality of compressed music files and enjoy streaming music with high quality sound through DSEE™ (Digital Sound Enhancement Engine). We would like to know if there's any advice you want to give to us to help us improve the rating! Thank you for choosing Sony, best regards. -Jenn.
Sony Wh-Ch520
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter and she is very happy with them. The only issue we had is that we couldn't connect them to an old MPOW wireless receiver that we tried to set up for her to use with an analog Korg drum machine. She uses them for her phone and they work great.
I would recommend this to a friendGreat headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Good buy for your money. I recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user754054, thanks for sharing your experience with the Sony - WH-CH520! It's rewarding to hear that they're delivering great value for their price. With stunning sound quality, long battery life, stable connectivity and enhanced call performance, these headphones are built to keep up with your day! Thank you for choosing Sony. Regards, -Dominick
birthday gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 9 year old son and he loves it and so do I
I would recommend this to a friend