Customer Ratings & Reviews
- Model:
- WHCH520/B
- SKU:
- 6533161
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the clear, rich, and immersive sound quality, along with the unbeatable battery life. They also highly praise the comfortable, lightweight design and seamless wireless connectivity. However, some users have noted concerns regarding the bass performance and clarity of the volume. A few customers also raised questions about its compatibility with specific devices.
This summary was generated by AI based on customer reviews.
Great for kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony never disappoints, my son likes it , I like …
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WH-CH520, ThiagoG! We're glad to hear that both you and your son are enjoying them. It's wonderful to know that Sony continues to meet your expectations. The WH-CH520 is designed for everyday comfort and features impressive battery life, helping you listen to your favorite music for up to 50 hours on a single charge. We're grateful for your support and excited that our product is making a positive impact for your family! If you ever have any questions or want tips to get the most out of your headphones, feel free to reach out.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Battery life
Ok product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall product. But not very loud! I work in a loud warehouse setting and work out a lot and it blocks neither the loud machines at work or the loud public gym. But the battery lasts long, they connect great and automatically and they fit comfortably.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WhitneyT,
Thanks for commenting. We are thrilled to know your satisfaction with the long-lasting battery life, Stable Bluetooth connectivity, and very comfortable fit design of the WH-CH520. We truly appreciate your feedback with its loudness/volume. The loudness as well as the sound quality of these headphones usually differs from the source's signal and content that is playing. To ensure that you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
I hope this helps.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you so much for your purchase and for choosing Sony!
Romeo
Always Shop at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing price, amazing product!! Best Buy is always the place to go!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayshaunV,
Thank you so much for your wonderful review! We are thrilled to hear that you are enjoying the WH-CH520 and that you found it at an amazing price.
The WH-CH520 have an ultra-long battery life of up to 50 hours.
Thanks for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5* noise block for sensory overload situation 5***
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TammyM,
Thanks for purchasing our WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you for choosing Sony!
- Romeo
Good deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price would definitely buy again!
I would recommend this to a friendGreat for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Head phones. I use these when doing Yard work.
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought them for my husband. IHe love them. I am very please with this purchase.
I would recommend this to a friendDo the job, and hassle free pickup from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a similar item from another big box store. Order was unable to be filled and they wanted to ship. I needed it now. Found these, ordered online for pickup close by with no hassle. They work great for normal use. Mic is not so great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi paulb,
That's amazing! We are thrilled to know your satisfaction with the superb performance of the WH-CH520 Wireless Headphones. We are also delighted to hear that you had a great shopping experience with Best Buy.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great introductory headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter loved getting her first wireless headphones. This is a great introductory headphone for a child, age 11.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good we have bought this item and it is useful for kids learning
I would recommend this to a friendHeadphones that work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product exceeded my expectations, as did the timely, damage-free shipping. Many thanks!
I would recommend this to a friendLoved!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought for my daughter and she loved! She uses everywhere ❤️ we are in peace now
I would recommend this to a friendGreat Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I chose this type because it also keeps my ears warm when it's cold outside.
I would recommend this to a friendPresent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them! I got the brown color for his 18th birthday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReginaB, Happy belated birthday to your son! You've made an excellent choice giving him the Sony - WH-CH520 as a gift. With the 50-hour battery life, he will have enough power and great sound quality to enjoy his favorite music wherever he goes, we hope this continues to be a pleasant experience for him. Thank you for choosing Sony, regards. -Dominick
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent but small, works as described. Would buy again.
I would recommend this to a friend- Pros mentioned:Sound quality
They’re okay for making calls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for use in my office to make calls. They’re not the most comfortable after 30 minutes of use but they get the job done at a cheap price. The mic is clear and sound quality for calls is very good. I’m not sure I’d buy them again
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rodger,
While we are thrilled to know your satisfaction with the reasonable price and exceptional performance of the WH-CH520 for calls, we are really sorry if the fit of these headphones isn't great for you. This is certainly not the experience we were hoping you would have. The WH-CH520 was designed for all day comfort with an adjustable headband and soft earpads. To ensure that you are wearing the headphones correctly, please follow our suggested troubleshooting steps on these links:
How to wear the headband headphones correctly so it is comfortable - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch520/articles/00282845
Wearing the headset - https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781372.html?search=fit
I hope this helps.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
Works great:)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well enough for me. Just keep up the great work.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use these. I had some before, but I lost them, but they are a good product seriously
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone are not comfortable when people use very long lasting
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HungTrang,
Thanks for sharing your thoughts! We're appreciate your feedback and will pass it along for future enhancement. We hope you have amazing moments with the WHCH520.
Thanks for choosing Sony.
-Eliab
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for work and i have not been able to use it yet.
I would recommend this to a friend