Customer Ratings & Reviews
- Model:
- WHCH520/L
- SKU:
- 6594427
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good headphones for their price. Not completely sound proof but does the job. Ears get sore after about an hour of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiaT,
Thank you for the purchase! We're glad to hear that you like the price point of the headphones. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-David
Fantastic sound for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well as intended! Hooked them up to my bluetooth tv
I would recommend this to a friendSony Wireless Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife doesn't like them because I can't hear when I am wearing them with computer, lol I like them ver much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaniceG,
Awesome! We are thrilled to know that you like your WH-CH520 so much! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
WH-CH520
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.problem pairing with my unit; vert poor sound quality; charges last for shorter time than stated!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AHMADE, thanks for reaching out about your WH-CH520 headphones. We're sorry to hear you're having trouble with them, it's definitely not the experience we want you to have.
We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
-For the pairing issue, try initializing your headphones.
Turn off the headset and remove the USB Type-C cable. Press and hold the (power) button and (volume –) button for about 10 seconds or more. When the initializing is complete, the indicator (blue) flashes 4 times.
For detailed instructions, kindly visit the following link: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000783325.html
-If the sound quality is still off, double-check that no other devices are interfering and make sure they’re not too far from your phone or computer when in use. Also, make sure any audio enhancements or EQ settings on your device are set properly.
-Battery life can be affected by volume levels, the codec used, or even the age of the headphones. If you’re getting a lot less than the stated time, do a full charge (leave them plugged in for at least 3–4 hours) and see if that helps.
If you've already tried these and the issues persist, we strongly suggest to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony and for letting us know about these issues.
Sincerely,
Estefany
- Pros mentioned:Sound quality
Sony WH-CH520 wireless headphone Black
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but it has a hard time finding or connecting to Bluetooth connections.
No, I would not recommend this to a friend Worth the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it’s not bad. I haven’t had a chance to really test them out while cutting grass yet.
I would recommend this to a friendIt's a nice pair of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected with no major issues the first time but very recently it disconnected from the source and could not be found via T.V. and computer for several hours.
I would recommend this to a friendGreat headphone wirless
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Speaker bought these for my young pre-teen daughter.She love it
I would recommend this to a friendBlutooth headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is actually worth the money. I haven’t had any issue with the purchase.
I would recommend this to a friendSony - WH-CH520 Wireless Headphone with Microphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony - WH-CH520 Wireless Headphone with Microphone - Black is a good product. 100% recommend
I would recommend this to a friendUnmet expectations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty small and not rlly great in bass not to mention it’s unable to fold so it’s not very space convenient either
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NolynC,
We regret to hear that you are not satisfied with the headphones. Your feedback about its design and sound quality is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Additionally, you can use the Equalizer/CLEAR BASS setting of the app to tailor-fit the sound quality to your needs. For more information, please refer to these links:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000781381.html
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
For Sony headphones that are foldable, you may want to check out the WH1000XM4 or WHXB910N.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Too small for grown ups.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but the fit is too small and uncomfortable for an adult. I returned them.
No, I would not recommend this to a friend Great headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work great. And for the price it’s well worth the money.
I would recommend this to a friendExcellent Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Does everything advertised. Does everything I want it to do.
I would recommend this to a friendGood headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it in a deal. Got it to give as a gift. Work fine
I would recommend this to a friendGreat gift for teenagers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing !!!! I got it as a gift for my nephew and he loves it.
I would recommend this to a friendWide Bluetooth headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it exceeds my expectations. It has wide Bluetooth coverage without moving closer the audio source.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeandedieuT, We are glad to hear that your new Sony wireless headphones exceeded your expectations. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for your purchase. Enjoy! Vincent
Headphones Review-Ok, but with one caveat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, though the power and volume buttons on the headphones themselves are colored black (the same as the headphones) and are hard to see and use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roger, thanks for choosing and purchasing our product. We appreciate your feedback regarding the buttons of your SONY unit. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10, sony hasn't disappointed me and love thus purchase.
I would recommend this to a friendGood Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got theae head phone for my Daughter she loves them, she uses them.all the time too.
I would recommend this to a friend