Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2363 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,363 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    good hearing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple pair of headphones to use while doing homework and these ones were a great fit. the noise cancellation is good, i can control the bass. the battery seems to last a really long time. they’re comfortable to wear for a long period of time (hours). there’s only one thing i have to complain about and it’s that these don’t come with their own little case :(

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sound. A solid buy for the price. good battery life too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Astrosree,
      It is truly wonderful to know that you're finding the WH-CH520 headphones to be a solid purchase!
      We really appreciate you taking the time to share your feedback about the comfort, sound quality, and battery life.

      We designed these headphones to be a convenient and powerful daily companion. For example, the long battery life means you can go for many hours without worrying about a recharge, and the Lightweight Design ensures all-day comfort, just as you mentioned.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headphones for the discounted price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on discount and pretty standard audio quality for the price. Battery lasts for days too, and fits comfortably on my head. I used it on both phone and PC and the audio was a little wonky for PC, but great on phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NayeliM, thank you for taking the time to share your feedback! We are thrilled to hear that you found the WH-CH520 comfortable and appreciate its long-lasting battery life.

      For an enhanced audio experience on your PC, we recommend checking your audio settings to ensure the best performance. Sometimes, adjusting the equalizer or updating your sound drivers can make a significant difference.

      Thank you for choosing Sony and we hope you continue to enjoy your headphones!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Wireless headphones

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset great sound very light over the head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodneyD!
      Thank you so much for sending in your thoughts on the WH-CH520 headphones.

      We are immensely pleased to hear that you find the headset comfortable, very light over the head, and that you are enjoying the great sound! It's rewarding to know our design focus on portability and audio quality is shining through.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound is good Soft on ears Good battery Like color So adorable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SummerS,

      That is wonderful feedback! We are delighted to hear you are enjoying the sound quality, comfort, and the great battery life of your WH-CH520 headphones. We think the Cappuccino color is pretty adorable, too!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Worth to buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is really worth buying. The sound quality, the connectivity via multiple phones, and the battery life definitely make the product a worthwhile purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Rikhil! It is truly wonderful to know that you find the WH-CH520 to be a worthwhile purchase.

      We are so pleased that you love the sound quality, and we designed these headphones with a great battery life and multi-point connectivity specifically for your convenience. It's rewarding to hear that these features are making a difference in your listening experience.

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice and great sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy and great sound. I like the color and battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user472175!
      We appreciate you taking the time to share your review of the WH-CH520 headphones.

      We are really happy to hear that you find the headphones comfy and that you like both the color and the excellent battery life! It's fantastic to know that they are delivering a great experience for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    10 out of 10

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I workout pretty often and my AirPods never stay in my ears. I needed something that could withstand my high intensity workout. These are amazing, they are secure and loud. The battery life is amazing and they are extremely comfortable. I’ve fallen asleep with on several times. Once you use these AirPods will be a thing of the past.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great workout headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I was looking into buying a pair of headphones not too expensive but good quality. These are perfect! Easy connection and long battery!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndreaG,

      Thank you for choosing Sony!

      We're excited to hear that the WH-CH520 headphones are perfect for you! It's great to know you found the good quality you were looking for at an excellent price. We're also thrilled that you're enjoying the easy connection and long battery life. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have let me, a person who is hard of hearing, hear music very clearly. I love it! The battery life is very long and it charges quickly. Not to mention, the different colors are cute. I don’t regret buying it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful feedback, user555149!

      We are so happy to hear that the WH-CH520 is providing you with such clear sound and that you're enjoying the battery life and colors. Knowing they've made a difference in your listening experience means the world to us!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony North America Customer Support sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Rock on!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound while being safe for kids. Fits well, holds a charge, and my kids haven't broken them yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexF,

      Fabulous! We are extremely pleased to hear your satisfaction with the amazing sound, very comfortable fit, long-lasting battery life, and well-built design of our WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! The charge can last up to 2 weeks. Microphone works great too. Light weight and easy to adjust. I have a smaller head and they fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality and are very durable. They have her up well with my very rough teenager.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bread,

      We are elated to hear that your WH-CH520 headphones are delivering both great sound quality and the impressive durability needed to keep up with a busy teenager! We designed these to be a reliable, everyday companion, and knowing they are standing up so well to rough daily use is a testament to the build quality we strive for.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for some new workout headphones and couldn’t believe the price they were so I ran and picked them up. Solid sound quality, not heavy at all, long lasting battery, well worth the price and I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ballin' on a budget

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are light weight and snug on the ears. No issues with sound quality. Great price for a great brand!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi musictomyears,

      Fantastic! We are so happy to know your satisfaction with the very light weight & comfortable design, exceptional sound quality, and reasonable price of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and ANC. Light to wear for long periods with long battery life. Terrific buy for the $.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Really good basic headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great deal, a good price and great sound quality with amazing battery life. It’s a good buy if you don’t mind not having fancy features and just want headphones that work

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, TrickyEXE!

      We’re glad to hear you’re enjoying the WH-CH520! It’s great to know that the sound quality and battery life are hitting the mark for you. We designed these to be a reliable, no-fuss option for everyday listening, so we're happy they're exactly what you were looking for.

      Thanks for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for the price, battery lasts long between charging. Stays connected far from your phone. Bass and overall sound quality is good for a budget headphone, but don’t expect to be wowed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe its the brand of Sony or the care that Best Buy takes in their products but these headphones are top teir. Maybe pricey for some people that don't have 100$ to drop then possibly wait for a sale or even try to use ZIP. Either way good product, sound is clear and the bluetooth connectivity doesn't get lost, the feel is great of the device itself and can be adjusted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI FatherE,

      We're so happy to hear that you're enjoying the WH-CH520 headphones and that the sound and Bluetooth connectivity are living up to your expectations. We work hard to create quality products, and your comments are a great confirmation that we're on the right track.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to use for school. Very good quality. They look expensive but actually they were very affordable. My daughter is able to connect and use with no problems. The battery life is great. I feel like we are not constantly charging.

    I would recommend this to a friend