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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2030 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the WH-CH520 Wireless Headphone with Microphone for its clear sound quality, comfortable and lightweight design, and decent battery life. The headphones also offer good connectivity and a sleek design. Some customers have noted that the volume could be louder and that the headphones lack folding capabilities for improved portability. Overall, the headphones are well-received for their core features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,030 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, charge holds for a while, great for airplane rides.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Tmor!

      We are delighted to hear that you find the WH-CH520 headphones to have great sound and a long-lasting charge. It's truly rewarding to know they are a reliable companion for your airplane rides. We designed this model to be a convenient and high-quality option for everyday listening and travel, and it brings us great satisfaction to know we've succeeded.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good sound love the comfort love the long lasting battery level

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I bought them for the gym but the phone quality is amazing as well. When my phone switched from my car's Bluetooth to the headphones, my husband said he couldn't even notice the difference! Glad I didn't buy expensive ones. The color (cappuccino/beige) is pretty cool too. Five Stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great, easy to set up and connect to. The battery lasts a long time between charges too. Kind of hurts the ears, wish the ear cup was bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Good sound, very light and easy connect. Perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, good sound and good quality. I like how they arent too bulky on my ears. Im also happy they were affordable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and durable. Feels confortable and great quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaS,

      Thanks for the wonderful review! We're delighted to hear you find the WH-CH520 headphones easy to use, durable, and comfortable. We take pride in the quality of our products, and your feedback means a lot to us.

      We appreciate you choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    SMILES

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price, Great Sound, Great Microphone, Connects to Multiple devices without having to forget the other

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Music to keep us going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality headphone great sound and value nice and comfy for workouts

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      We are delighted to hear your positive feedback on the WH-CH520, PCbuy! It's fantastic to know that you're enjoying the great sound quality and finding them to be a good value.

      We designed the WH-CH520 to provide a high-quality audio experience at an accessible price point, and it’s truly rewarding to learn that this is resonating with our customers. The comfort and lightweight design were also key considerations, as we wanted to create a headphone that could be worn for extended periods, even during activities like workouts.

      Thank you for being a Sony customer and for sharing your experience. We are pleased that the WH-CH520 are a great fit for your active lifestyle!

      Best regards,

      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cheaper headphones, great sound and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      hank you for the excellent review, RaspyLemon!

      We are so happy to hear that you find the WH-CH520 to be great, affordable headphones. We designed them to deliver excellent sound quality and be comfortable for long listening sessions, and it's truly rewarding to know we've succeeded.

      We appreciate you choosing Sony and hope you continue to enjoy your listening experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Comfortable with good sound and battery life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Good sound quality and battery life. Easily connects to my LG TV and PC. However the first pair failed after 3 weeks. Fortunately it was still within the Best Buy return period. I exchanged for another pair which is working ok. Hopefully the first pair was a one off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! The sound quality and battery life are very good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre actually very comfortable and don’t leak any sound at all. I definitely recommend. The battery also lasts days !!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Budget headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and comfortable for hours. The battery life is also great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great holiday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. battery life is awesome. the material isn’t cheap and they aren’t as flimsy when they are connected at the ear cups

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome easy to connect and transfer between devices

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and Crispy sound. Comfortable to wear for a long time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Weight

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is AMAZING !! I can literally go three days before charging it, they charge really quickly, they are super lightweight, comfortable, and just great for the price !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuadalupeM, Awesome! We're glad that you are enjoying the battery life. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best economical headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good, no cracking sound when playing music, good battery life, good for the gym. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelP,
      We are very glad to hear your positive feedback about the WH-CH520 headphones! Thank you for sharing your experience and for recommending them. We’re especially proud of their smooth, crackle-free sound and long battery life, perfect for gym sessions and all-day listening. Your support means a lot to us!

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re nice, have good sound, and are pretty clear on calls, the only “bad” thing I have to say is that they kinda hurt my ears after a while. Overall they’re really good for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, user458199!

      We are so pleased to hear that you find the WH-CH520 headphones to be nice, with good sound, and that you appreciate the clarity on calls. Delivering that quality at a great value is exactly what we aim for with this series!

      We are sorry to hear, however, that the comfort becomes an issue and that they start to hurt your ears after extended wear. We understand that fit and comfort are just as critical as sound quality, and we truly value this feedback as we consider future design improvements.

      Thank you again for your strong overall recommendation and for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global