Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2367 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,367 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. They are comfortable and loud, and he loves the controls on the side of the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, AprilW!

      We’re so glad to hear your son is a fan of his new WH-CH520 in cappuccino! It’s great to know that the comfort and sound are hitting the mark, and that he’s finding the side controls easy to use. We put a lot of thought into making those buttons intuitive for everyday use.

      Thank you for choosing Sony for your son!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Value Headphone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Sony headphone. comfortable enough, good clear sound that wont break the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FujiguyLAX,

      We are happy to hear you're enjoying the clear sound and comfort of your new WH-CH520 headphones! It’s great to know they are providing such good value for your daily listening.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is as advertised. For tje price the sound quality is great and the construction is solid. They are comfortable on your ears and the battery life seems to last forever. If you are looking for an affordable pair of bluetooth headphones. Look no further!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hypclam,

      Amazing! You've made a great choice! We are so happy to know your satisfaction with the exceptional sound quality, well-built & very comfortable fit design, long-lasting battery, and reasonable price of the WH-CH520.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, and the sound is great. The headphones have lasted for more than a year now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliaR,

      We are thrilled to hear that your WH-CH520 headphones are still going strong after more than a year! We take pride in the durability of our products, and it’s wonderful that you’re still loving both the Cappuccino color and the sound quality.

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headphones that hold up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. These work great with my daughter’s Apple tablet. The battery has help up great we did a long road trip and she’s been using them non stop and they have held up to a wild 10 year old! Would highly recommend for anyone wanting a sturdy and cost effective headset!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Like it very much!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones, I find the battery life amazing with the sound quality of Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Customer!

      We are so happy to hear that you are enjoying your WH-CH520 headphones! It’s wonderful to know that the sound quality is meeting your expectations and that the battery life is standing out to you. We designed these to keep the music going for as long as possible, and we’re thrilled they are fitting into your lifestyle so well.

      Thank you for choosing Sony and for taking the time to share your feedback!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-CH520 headphones have been a fantastic find. The sound quality is impressive—very clear and well-balanced. What we love most is how well they block out background noise, creating a calm environment even in busier settings. They are also quite durable; the design feels sturdy enough to protect the earcups when they aren't being worn. If you’re looking for a comfortable, reliable pair of headphones that deliver on sound and peace of mind, these are highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Napolean!
      Thank you so much for sharing your wonderful review! It brings us great joy to hear that your new Sony WH-CH520 headphones are a fantastic find for you.
      We truly appreciate you taking the time to share your experience with our product.

      While these work well, you’ll love the WH-1000XM6, XM5, or WH-ULT900N if you want our top features. They offer a truly premium listening experience.

      We are so happy to have you as part of the Sony family!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Must buy headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones! The sound quality is awesome and the battery seems to last forever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Chris!

      We are so pleased to hear that you are enjoying the awesome sound quality of your WH-CH520 headphones. It is great to know that the battery life is standing out for you—we designed them to keep the music going for up to 50 hours, so we're glad they are keeping up with your needs!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Lasts a long time. They dont cancel noise as much as you would like but they are pretty good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      We are thrilled that you're enjoying the comfort and battery life of your new WH-CH520 headphones! We designed them to be lightweight with a 50-hour battery life to keep you listening for days. While this model relies on passive noise isolation rather than active cancellation, it's great to hear they're still performing well for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WH-CH520 does offer good quality and long battery life, especially when you just want a reliable, affordable pair for music, podcasts, calls, or everyday listening.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hello,

      We're thrilled you find the WH-CH520 to be a reliable and affordable choice for your everyday listening needs! We specifically designed them to offer good quality and long battery life.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony budget headphones with premium sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones and perfect for rough use either while running outdoors or at the gym. Snug fit and very comfortable..warm and clear sounds. Connects via Bluetooth almost instantly and has a decent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaig, we're glad you are enjoying our product! Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Wireless headphone review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for when Im out running. They are comfortable, and the sound quality is great. The battery on these also last a while, I haven't had to charge mine in over a week.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound & Comfort at a Budget Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear audio, comfy fit, and awesome battery life!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Geeat profuct

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones wanted some beats but I borrowed some to try out and try them but they made my ear really hot & sweaty. These dont! They are not noise cancelling but I wasn’t looking for noisecancelling as I like to run and be at the gym and want to be aware of my surroundings… I love them and the battery life is insane they last forever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ahurt,
      Thanks for the 5-star review! We're glad you're enjoying the great sound quality on the WH-CH520 model! We understand how important it is to find an option that meets your needs when running and when at the gym. Hope you'll continue to enjoy the batterie life and thank you for choosing Sony!
      -Aldair Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it. Very light and comfortable. Great sound. Perfect for a gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deraced,

      We’re so happy to hear these were a hit! It’s great to know the lightweight design and sound quality made them the perfect gift choice. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Just gonna give it to you straight up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st- you dont need to charge it as much because the battery is long lasting (about 13-15 hrs) 2nd- very good sound quality and supports dolby atmos 3-not really as much noise cancellation but would still do the job 4- I really like how they have a app to where you can change the EQ and other things

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TayJ,

      Thank you for choosing Sony!

      It's truly a pleasure to learn that you are enjoying your WH-CH520 headphones. These wireless headphones boast impressive features. As you noted, they offer a long-lasting battery life of approximately 13-15 hours, allowing for extended listening sessions without the need for frequent recharging. The sound quality is excellent, and we appreciate your feedback regarding the noise cancellation; they perform well in minimizing background noise. Furthermore, the support for Dolby Atmos and the ability to adjust the EQ and other settings through the dedicated app significantly enhance the overall user experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are well liked, great sound, battery life, & most important they are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound is boominggg!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work so well! I don’t use them as much but I have had them since December and have yet to charge them! Great for working out, taking a walk, you name it! They’re so loud at the highest volume you can take them off and still hear the song clearly! They’re great & I’m happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good quality when on sale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re comfy enough to wear all day or just perfect for a quick listen, good headphones really elevate the whole experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Has a stuttering issue but good in short durations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for $40. These are so comfortable to wear, the sound quality is nice and set up is easy. I want to compliment its long battery life but unfortunately, that is not relevant when the sound starts to stutter/cut off by around 70% battery. So I wouldn't use this for long periods of time because of the stuttering issue. Because of this I often have to reset the headphones. Good for Zoom calls though. It's good for the price point if you got it on sale.

    I would recommend this to a friend