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Customer Ratings & Reviews

$49.99
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Comp. Value: $68.00
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Customer reviews

Rating 4.6 out of 5 stars with 2263 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,263 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    solid headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the battery lasts forever! I never have issues with bluetooth connection with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coolteen,

      We're so glad you are experiencing the excellent sound quality of the Sony WH-CH520 and that you feel the battery lasts forever—with up to 50 hours of power, they are truly built for endurance! It's also great that you're enjoying the seamless and stable Bluetooth connection.

      We really appreciate you choosing Sony!

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    head phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best head great sound quality Sony has built a strong reputation in the audio world, and for good reason: their headphones consistently deliver a rich listening experience, industry-leading noise cancellation, and feature-packed designs. Whether you're a commuter, a gamer, or a casual listener, Sony offers a model to match your needs — and many of them are excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Suucertified!

      We are absolutely thrilled to hear that you recognize the high value and performance of the WH-CH520 headphones and that you appreciate the broader reputation Sony has built in the audio world. It is incredibly rewarding to know that you find the sound quality great and feel that the WH-CH520 helps demonstrate why Sony headphones consistently deliver a rich listening experience designed to match the needs of any user.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last a long time before I have to re charge . Very sleek and comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Janet,

      Thank you for choosing Sony!

      We're excited to hear that the WH-CH520 headphones offer you long-lasting battery life along with sleek design and comfort. Your feedback encourages us to keep delivering products that blend style and functionality seamlessly. Thank you for sharing your experience!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and lightweight! I love using the app features to change the sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebekahB,

      We are delighted that you love the great sound, lightweight design, and the ability to customize the sound quality using the app features on your WH-CH520 Wireless Headphones. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great basic Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Bluetooth headphone set for my wife, who sometimes watches (and listens to) videos in bed as I'm asleep beside her. She'd been using wired headphones that did not have earcups covering her ears...so she couldn't turn up the volume too hihh for fear of disturbing me. When we upgraded her phone, she lost the audio plug. This Sony earphone was the perfect solution for her. Initial pairing was easy, and the headset goes for a number of nights before needing a charge. Since the full earcups cover her ears, she doesn’t have to worry about disturbing me if shr turns up the volume. She's not very tech savvy, but she's had no problems wuth using this product. It's a great entry level solution. I'd recommend this headset for any looking for a straightforward or entry-level sound solution!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    College girl approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable & music sounds fantastic. I like these for when I really want to get into my study zone. Not too big nor too small. The cappuccino color is really great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SilviaM,
      It brings us great joy to hear how much you like the WH-CH520 headphones, especially for settling into your study zone. These headphones are designed to be super comfortable and lightweight, so they won’t feel too big or too small during long sessions. Plus, the cappuccino color gives them a modern look.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Better than Alienware and Razer Kraken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, for real. Super soft, light, doesn't bother my ears. I prefer these over my Alienware Bluetooth headset and my Razer Kraken.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jessica,

      Thank you for the fantastic 5-star review! We're elated to hear that you're so impressed with the long battery life of your WH-CH520 headphones—it's truly a key feature we're proud of.

      We're also glad to know that you find them comfortable for extended wear, and we're especially honored that you prefer them over your other headsets. We designed them to be lightweight and comfortable without compromising on sound quality.

      Thank you for choosing Sony, and enjoy your music!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit with decent sound quality that has good distance capability

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4menot4u,

      We couldn't be happier to hear that you are enjoying the comfortable fit and sound quality of your WH-CH520 headphones. It is also great to know that the stable Bluetooth connection is providing the wireless range you need to move around freely while listening.

      Thank you for making Sony part of your listening experience.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    good average pair of headphones

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fine pair of headphones. do the trick and haven’t had any issues with audio since purchasing them a few months ago. though they’re really nothing special. i personally prefer studio headphones with larger muffs because i find these ones look a little awkward by comparison but they still get the job done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HannahM,


      We are happy to hear that your WH-CH520 headphones have been performing reliably for the past few months! We designed this model to be a compact, "on-ear" solution for everyday use, though we understand that if you are used to the larger "over-ear" style of studio headphones, the smaller footprint can take some getting used to. We're glad they are getting the job done for your daily listening! Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are well liked, great sound, battery life, & most important they are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is as advertised. For tje price the sound quality is great and the construction is solid. They are comfortable on your ears and the battery life seems to last forever. If you are looking for an affordable pair of bluetooth headphones. Look no further!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hypclam,

      Amazing! You've made a great choice! We are so happy to know your satisfaction with the exceptional sound quality, well-built & very comfortable fit design, long-lasting battery, and reasonable price of the WH-CH520.

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    The best priced and functional headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best, especially for the price! I use them everywhere, even in the shower under a shower cap! They connect and charge easily. They travel well to Europe! These are the only headphones I have purchased in the last ten years!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SylviaS!
      It is most rewarding to hear that the WH-CH520 headphones have become such a big part of your daily routine and your travels! We love that they are easy for you to use and that they’ve made it all the way to Europe with you.

      Thank you for putting your trust in Sony and happy 2026!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Has a stuttering issue but good in short durations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for $40. These are so comfortable to wear, the sound quality is nice and set up is easy. I want to compliment its long battery life but unfortunately, that is not relevant when the sound starts to stutter/cut off by around 70% battery. So I wouldn't use this for long periods of time because of the stuttering issue. Because of this I often have to reset the headphones. Good for Zoom calls though. It's good for the price point if you got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price, very light weight and great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Allison!

      We are so glad to hear that you are enjoying your WH-CH520 headphones! We designed this model to be incredibly lightweight for all-day comfort without sacrificing that great Sony sound quality, so it’s wonderful to know we hit the mark for you.

      It’s great to hear you’re finding such high value in them. Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LOVE LOVE LOVEEEE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are such a good quality headphones on top of these being a good brand, they are affordable and do what’s needed, since being a sonographer student these has helped me focus on studying while I’m either at work, school or gym. The only thing that I could say that I don’t like is that they aren’t foldable but that’s just a preference thing but other than that they are AMAZING and once you charge it up one good time the battery last pretty long!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kayla,

      That's wonderful to hear! We're thrilled your WH-CH520 headphones are helping you stay focused while studying to become a sonographer. It’s fantastic that you find them to be such great quality and appreciate the long-lasting battery life—we designed them to be the perfect affordable, everyday companion. Thank you for sharing your positive experience!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Wireless headphone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for when Im out running. They are comfortable, and the sound quality is great. The battery on these also last a while, I haven't had to charge mine in over a week.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Daily Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have terrific sound quality! I use them daily at work and they have great range. Ive dropped them on concrete floors countless times and they still sound like new. 10/10 would reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts a good couple of days. Comfy and cute. Love that with the app you’re able to change the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Sony wh-ch520

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was looking for some wireless headphones, She liked these as their light and comfortable on her head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TamN!
      It brings us great satisfaction to hear that the WH-CH520 headphones are comfortable and light for your daughter.

      We designed this model to be easy to wear for a long time. Plus, they boast an ultra-long 50-hour battery life, so she can listen all week without needing to plug them in constantly.

      Thanks so much for choosing Sony!
      All the best,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and battery life is great. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the positive review, Chevyz71!

      We are delighted to hear how much you are enjoying the WH-CH520 wireless headphones! It is incredibly rewarding to know that you are pleased with the great sound quality and the reliable battery life. We appreciate your strong recommendation!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global