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Customer Ratings & Reviews

$49.99
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Comp. Value: $68.00
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Customer reviews

Rating 4.6 out of 5 stars with 2263 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,263 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony budget headphones with premium sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones and perfect for rough use either while running outdoors or at the gym. Snug fit and very comfortable..warm and clear sounds. Connects via Bluetooth almost instantly and has a decent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaig, we're glad you are enjoying our product! Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pretty good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headphone. It is a little small when I first got it but when I stretched it for a while it fit my head perfectly. The buttons are easy to use and I can take phone calls with them. I've had one for 2 years before I broke it and needed to get a new one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user804872,
      Thanks for the kind words! We’re happy the WH-CH520 fits you so well now and that you're finding the call quality helpful.
      Losing a favorite pair of headphones is never fun, but we're honored you chose us again for your replacement.

      Thanks for choosing Sony. Enjoy the holidays!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best wireless headphones for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue tooth headphones are the best I’ve purchased for the price. It may not be on the same level as 200-400$ headphones, but the quality is so great you question what you’re missing. They are durable and you can depend that the battery will still contain life after days of multiple use and hours of play. It is a simple and straight forward connection with blue tooth and you won’t get a headache with attempting to pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony…I’m a lifer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This proved to be exactly what I was looking for on my budget. Sony has been a go to with me for years now. Quality is spot on for whatever your budget might be. Great response to different genres of music. There is also an app you install that helps you manage and utilize features to improve performance and sound qualities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, RobTheGhost!

      We are so glad to hear that the WH-CH520 was exactly what you were looking for! It’s great to know that our commitment to quality across all price points has kept you coming back to Sony for years. We’re especially pleased that you’re enjoying how well they respond to different genres of music.

      It is also wonderful that you’ve already discovered the Sony | Headphones Connect app! It really does unlock the full potential of the headphones, especially with the Equalizer settings to fine-tune that performance.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent sound and very good batery, my wife is very happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, VictorM!

      We are delighted to hear that you are enjoying the excellent sound and very good battery life of the WH-CH520 headphones! It's especially rewarding to know that your wife is so happy with them.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Sony WH-CH520

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll it's Was Really Good Headphone Quality Sound From Sony WH-CH520

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Noelleon26,

      Thank you for leaving such a positive comment about the Sony WH-CH520 headphones! We're elated to hear that you enjoyed the high-quality sound these headphones deliver. The WH-CH520 model features exceptional audio performance, ensuring a rich and immersive listening experience. Your experience motivates us to continue delivering high-quality products. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 2 of these headsets and have been using it since purchase. The longevity of the battery and the sound being decent, what more can you ask for?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, sonyfan407!

      We are pleased to learn that you are enjoying the battery longevity and decent sound of your WH-CH520 headsets. We designed this model to be a reliable and convenient option for everyday listening, and it's rewarding to know that they are meeting your needs.

      We appreciate you being a Sony customer and hope you continue to enjoy your new headsets!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great, affordable option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter for her birthday, and she loves them. The quality for the cost is outstanding, and the battery life on them is insanely good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Versatile, economic, quality headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do the job I expected them to do. Ghey last almost a week of watching evening tv. If theyre almost dead i can get 3+ hours of charge in only 5 minutes. They connect effortlessly to anything I want and sound bettervthan expected. Theyre not noise canceling but do a good job of muffling unwanted outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sturdy and Good Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves them. He has them on every time I see him in the house. I have to make him take them off so I guess they are worth it. They have held up very well. He has not broken them. He said the sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy is my favorite store to go to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is mines it clear and i enjoy it. Yes i have talk to friends ask were did i buy that from i said Best Buy. What you want its at best buy. The assistance is very friendly and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound at a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for my trip to Europe. The SONY brand and I have a long history going back to the 1970's as I listened to Music on SONY amplifiers and speakers. These are very good sounding, and they do break in after some use, opening up the lower frequencies in a pleasant pleasing manner. I like the iPhone app, it offers several audio shaping equalizations as well as a convenient ON/OFF button on my screen. What makes these so convenient is they store flat, that protects them from back-pack damage. The charge lasts a long time, more than I can ever use. At the price, these are worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact. Light weight, goid sound, multiple colors

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones. Great sound and fit great. No pain the to head or ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Impressive Sound, Great Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a few weeks since purchasing, and I like these. The sound quality is very good, I appreciate the adjustable fit, and when fully charged it has a decent playback time (8+ hours). Great purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KateyBerry,

      That's amazing! We are thrilled to know that you like our WH-CH520 and that you are satisfied with its adjustable & very comfortable fit design, exceptional sound quality, and long-lasting battery life. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so good. They have a good bass when playing music. Great sound. The battery can last me a couple days which is really good. Overall I love this headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset/padding. Easy app user interface. Great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HDee!
      It is a truly pleasure to hear you're finding the WH-CH520 so comfortable, with its easy-to-use app and that the sound quality is hitting the mark. Thank you for taking the time to share your positive experience with us.

      We designed the WH-CH520 to be a perfect everyday companion, not only with its all-day comfort and great sound, but also with its incredible battery life; up to 50 hours of playback so you can listen longer without interruption.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable, crisp and clear sound, no pressure on ears with extended use(I have had issues with that in the past). There is an app with full control over the headphones which makes use very easy, with full control to power, sound, and you can even play music straight through the app

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and are perfect for flying, listening to music wherever, and talking on the phone. They are light and outside noise is not heard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Apostolos!
      Thank you for sharing your experience with the WH-CH520 headphones. We are thrilled to hear that their comfort and noise isolation have enhanced your travel and daily activities!

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it mainly to use it when i go into the office to take calls and so far it’s been great! No problem connecting to my laptop and my colleagues can hear me clearly. Wireless allows me to pace as I take calls

    I would recommend this to a friend