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Customer Ratings & Reviews

$49.99
Save $18.01
Comp. Value: $68.00
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Customer reviews

Rating 4.6 out of 5 stars with 2263 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,263 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds great. Good microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Over the ear instead of the earmuff is far less sweaty. Sound is great and the microphone sound pickup is good. The Sony brand seems to help too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rounder! Thank you so much for your thoughtful review! We are truly honored to hear that you’re enjoying your WH-CH520 headphones. It’s fantastic to know that the over-ear design keeps you comfortable and we’re glad you appreciate the great sound quality and microphone performance.

      The WH-CH520 features long battery life and quick charging, making them perfect for your daily needs.

      We appreciate your support of the Sony brand and look forward to serving you again in the future!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My kid loves them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have something of this quality for this price. I got them for my kid because I had to replace a more expensive option and they can't tell the difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephJ,

      We couldn't be happier to hear that the WH-CH520 is delivering such impressive quality for your family. We specifically integrated our Digital Sound Enhancement Engine (DSEE™) to ensure that listeners enjoy a rich, high-quality audio experience that rivals more expensive models. It is fantastic to know that your child is enjoying the sound so much and that we could provide a high-performance solution that fits your budget perfectly.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GOOD QUALITY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, very good quality so far, good sound and fast connection. Recommended for the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MildreyE,

      It is most rewarding to hear that your new WH-CH520 headphones are delivering such high quality and a fast, reliable connection for your gym sessions. We designed these to be lightweight and long-lasting, and we are glad to know the sound performance is hitting the mark during your workouts.

      Thank you for choosing Sony to power your fitness journey and your daily soundtrack.

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sony - WH-CH520

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I was expecting to be, the sound quality is OK, and battery life is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, BrandonT!

      We are so pleased to hear that the product exceeded your expectations! It's great to know that you are satisfied with the sound quality and that the good battery life is enhancing your experience. We design our products to be reliable and provide great value, so your feedback is very rewarding.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Good headphones for the discounted price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on discount and pretty standard audio quality for the price. Battery lasts for days too, and fits comfortably on my head. I used it on both phone and PC and the audio was a little wonky for PC, but great on phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NayeliM, thank you for taking the time to share your feedback! We are thrilled to hear that you found the WH-CH520 comfortable and appreciate its long-lasting battery life.

      For an enhanced audio experience on your PC, we recommend checking your audio settings to ensure the best performance. Sometimes, adjusting the equalizer or updating your sound drivers can make a significant difference.

      Thank you for choosing Sony and we hope you continue to enjoy your headphones!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Get for kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons love this product! Very durable and reliable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony WH-CH520 headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sonys headphones months ago and they’re still going strong for me. I love them. Way cheaper at Best Buy than at Target! They’re in great condition when I purchased them and still are. I take them everywhere with me and great for the gym. The battery life is amazing, I can go daysss without charging it and it’ll be a great battery percentage. Highly recommend to any Sony lovers or first timers! Btw this is my first pair of Sony headphones and I never looked back

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Beth!

      We are so excited to hear that your first pair of Sony headphones has been such a success! It’s awesome to know that your WH-CH520s are keeping up with your gym sessions and that the daysss of battery life are making your life easier. We’re glad you found a great deal at Best Buy and that they’re still going strong for you.

      Welcome to the Sony family, and thank you for the high recommendation!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Weight

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is AMAZING !! I can literally go three days before charging it, they charge really quickly, they are super lightweight, comfortable, and just great for the price !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuadalupeM, Awesome! We're glad that you are enjoying the battery life. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great holiday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. battery life is awesome. the material isn’t cheap and they aren’t as flimsy when they are connected at the ear cups

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is crystal clear and I love them. I've always been a fan of Samsung products and this one does not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are decent for the price. I purchased them when they were on sale at almost half off. The only real complaint I had was that in order for me to use them on another device I had to totally unpair them for the current device. I like to be able to switch between devices without having to go through the pairing process. However, since these were really purchased for a specific device it's fine. The battery life is excellent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nwflgirl,

      We're glad to hear that you found the WH-CH520 headphones to be a decent value, especially since you caught them on sale, and that you are enjoying the excellent battery life! We appreciate your feedback regarding the multi-device switching process. While the WH-CH520 supports standard pairing, our premium headphone models, such as the WH-1000XM5, do offer simultaneous multipoint connectivity for seamless switching between devices. We are happy they are working well for their intended purpose!

      Thanks for choosing Sony. Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones the sound is good, durable, comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Very comfortable and clear sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, very loud and good bass. Battery only needs charge every other day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WaylonL,

      Thank you for the fantastic review! We're thrilled to hear that you're enjoying the sound quality and impressive battery life of your WH-CH520 headphones. Your feedback is greatly appreciated.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Good product lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight I am able to wear this while working out. Looks and feels nice. Beats beats

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NotSoAverageJoey,

      Thank you for choosing Sony!

      It's rewarding to hear that you're enjoying the lightweight feel and design of your WH-CH520 headphones. We're happy to know they're a great fit for your workouts and that you find them both comfortable and stylish. Thank you for sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has great battery life and the quality of hearing is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The real deal. Perfect headset for cheap.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive read a lot of reviews for this and looked at the most expensive. These bad boys are the real deal. I purchase these a month ago and havent had any issues. I use them in the gym, grocery shopping, and walking my dog. The battery life is great as it keeps a charge for a long time. Ive went days without charging them and use them for hours, and hasn’t died. Compared to the other expensive headsets, the sound quality is exactly the same. Get them! You dont regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony is always a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Chrismas present for my older daughter (21) she loves them. Still going strong 6 months later... clear sound, good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArikaS,

      Thanks for the 5-star rating! We're so happy to hear how much your daughter is loving the WHCH520 headphones! We hope they serve her well for years to come.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great prosuct!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life and always connects easily to Bluetooth. Also, great sound! Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JFH1979,

      Thanks for this fantastic five-stars review!

      We're thrilled to hear you're enjoying the long battery life and easy Bluetooth connectivity of your WH-CH520 headphones. It's also great to know the sound quality is so great that you recommend these headphones!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Heck of a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing purchase. My daughter was so excited. The sound quality is great, and the price was definitely within my budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JamesS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your daughter was so excited about the WH-CH520 headphones. It’s wonderful to know the sound quality lived up to your expectations and that the price fit well within your budget. Your positive feedback inspires us to keep providing great products that bring joy to families.

      Best regards,
      -Fred Sony_US